Publications

January 2022 (Revised November 2023)
Case

Expanding the Culture of Learning at Kraft Heinz

By: Ashley V. Whillans and Carolyn Watson

The Kraft Heinz Company (KHC) was an American food company formed in 2015 by the merger of Kraft Foods Group, Inc and the H.J. Heinz Company. The company sold food products like Heinz Ketchup, Kraft Mac & Cheese, Kool-Aid, and Philadelphia cream cheese to supermarkets,... View Details

Keywords: Learning; Culture; Work Culture; Workplace Practices; Mergers; Mergers and Acquisitions; Competitive Advantage; Human Capital; Training; Performance Evaluation; Growth and Development; Personal Development and Career; Employee Relationship Management; Organizational Change and Adaptation; Organizational Culture; Food and Beverage Industry

13 Feb 2020
Book

Open Your Organization to Honest Conversations

they tend to remain silent, fearful that speaking up could put their careers at risk. “A CEO might be trying to execute this corporate strategy and everybody in the organization knows it’s off the rails, but no one wants to be the bearer... View Details

Keywords: by Dina Gerdeman

17 Jan 2018
Research & Ideas

If the CEO’s High Salary Isn't Justified to Employees, Firm Performance May Suffer

disclose compensation, you wind up losing talent,” Rouen says. “[Many companies] will see this negative reaction from employees, who know how much people at other companies are making, and that can change their expectations about what... View Details

Keywords: by Dina Gerdeman

June 2017
Article

The Social Trajectory of a Finance Professor and the Common Sense of Capital

By: Marion Fourcade and Rakesh Khurana

This paper traces the career of Michael Jensen, a Chicago finance PhD turned Harvard Business School professor to reveal the intellectual and social conditions that enabled the emergence and institutionalization of what we call the “neoliberal common sense of capital,”... View Details

Keywords: Executive Pay; The Firm; Michael Jensen; Neo-Liberalism; Shareholder Value; Agency Theory; Corporate Governance; Executive Compensation; Business and Shareholder Relations; Transformation

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01 Sep 2021
Op-Ed

How Women Can Learn from Even Biased Feedback

personalities and attitudes. Contrarily, they focus more on the behaviors and accomplishments of men. To address gender bias in feedback processes, many organizations have been making changes to their internal systems such as eliminating... View Details

Keywords: by Francesca Gino

July 2009 (Revised December 2009)
Case

Echoing Green

By: Julie Battilana, Thomas J. DeLong and James Weber

This case presents the leadership challenges that Cheryl Dorsey, the president of Echoing Green, faces in early 2009. Echoing Green is a fellowship program that seeks to improve society by identifying and supporting social entrepreneurs who launch organizations to... View Details

Keywords: Change Management; Financial Crisis; Social Entrepreneurship; Leadership Style; Organizational Structure; Personal Development and Career; Social Enterprise

10 Dec 2021
Research & Ideas

Truth Be Told: Unpacking the Risks of Whistleblowing

costs. It’s more like an insurance payment. Whistleblowers incur a lot of costs and get some money as compensation. That changes how we think about whistleblower incentives; it isn’t a reward. White: Is there abuse of these statutes?... View Details

Keywords: by April White

11 Mar 2014
First Look

First Look: March 11

evolution of multinational enterprises (MNEs) in host countries over time. We argue that a change in the policy environment in a host country presents an MNE with two sets of interrelated decisions. First, the MNE has to decide whether to... View Details

Keywords: Sean Silverthorne

10 Oct 2023
Cold Call Podcast

Scaling Two Businesses Against the Odds: Wendy Estrella’s Founder’s Journey

Keywords: Re: Jeffrey J. Bussgang; Legal Services; Real Estate

2025
Working Paper

Performance Capital Flows in DC Pensions

By: Bryan Gutierrez Cortez, Victoria Ivashina and Juliana Salomao

Are defined contribution (DC) pension funds' capital flows sensitive to performance? We examine pressures from individual account holders who can switch their pension managers. Using novel data on retirement accounts for nearly 10 million individuals, we analyze... View Details

Keywords: Investment Funds; Retirement; Risk and Uncertainty; Financial Management; Investment Portfolio; Financial Services Industry

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Register to Read

October 2014 (Revised December 2018)
Case

Jean-Claude Biver (A): The Reemergence of the Swiss Watch Industry

By: Ryan Raffaelli

In the early 1980s, the Swiss watch industry was near collapse after failing to adapt to Japanese competition from battery-powered quartz technology. In 1982, Jean-Claude Biver purchased Blancpain, a watch company that had been out of business since 1961 but had once... View Details

Keywords: Re-emergence; Leading Change; Organizational Change and Adaptation; Transformation; Leadership; Personal Development and Career; Apparel and Accessories Industry; Switzerland

19 Apr 2010
Research & Ideas

The History of Beauty

comprised the majority in most schools until quite recently, regarded this industry as a feminine domain and rather frivolous, and felt more comfortable writing about software or venture capital than lipstick and face powder. As female faculty built View Details

Keywords: by Sean Silverthorne; Beauty & Cosmetics

07 Oct 2014
First Look

First Look: October 7

Business School Case 914-049 YAAS's Service Center This case is about a compensation change at an automotive service company in the Middle East. The case allows investigation and analysis of many issues related to compensation design and... View Details

Keywords: Sean Silverthorne

05 May 2022
HBS Case

College Degrees: The Job Requirement Companies Seek, but Don't Really Need

certain skills. Apprenticeship programs could also create a new path for applicants. Some companies are rethinking their hiring practices Among major employers that have already started to change their education requirements for jobs are... View Details

Keywords: by Jay Fitzgerald

September 2013 (Revised June 2017)
Case

IBM and the Reinvention of High School (A): Proving the P-TECH Concept

By: Rosabeth Moss Kanter and Ai-Ling Jamila Malone

IBM's Corporate Citizenship office created a social and organizational innovation in public education through a business-school partnership. IBM's Stanley Litow was the key architect in designing Pathways in Technology Early College High School, known as P-TECH. The... View Details

Keywords: Innovation; Partnerships; Leadership; Partners and Partnerships; Education; Business and Community Relations; Change; Innovation and Invention; Education Industry