by Working Knowledge editors - Publications - Faculty & Research

10 Oct 2023
Research & Ideas

In Empowering Black Voters, Did a Landmark Law Stir White Angst?

Hate—and How to Push Back How Systemic Racism Can Threaten National Security Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: HBSWK View Details

Keywords: by Rachel Layne

23 Aug 2006
Working Paper Summaries

Capturing Benefits from Tomorrow’s Technology in Today’s Products: The Effect of Absorptive Capacity

Keywords: by Daniel Snow; Technology

12 May 2020
Research & Ideas

It’s Time To Relaunch Your Remote Team

by offering input, asking questions, and responding to others based on their experience working together thus far. In the relaunch session, the team can discuss how business goals and strategy may have... View Details

Keywords: by Tsedal Neeley

02 Aug 2013
Working Paper Summaries

J. Richard Hackman (1940-2013)

Keywords: by Ruth Wageman & Teresa M. Amabile

06 Jun 2024
Research & Ideas

How Younger Immigrants Gain an Edge in American Business

to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Illustration created using images from AdobeStock/ Brad Pict and generated by Midjourney, an artificial... View Details

Keywords: by Rachel Layne

18 Apr 2000
Research & Ideas

Learning in Action

well-known consultants and CAP was born. Participants come to CAP in teams of eight to twelve people with a real problem to solve. At Welch's insistence, the problems are "need to do; not nice to do." Each team works with a coach, a... View Details

Keywords: by David A. Garvin

26 Sep 2023
Book

Digital Strategy: A Handbook for Managing a Moving Target

knowledge that is in turn capable of explaining the new digital realities by leveraging existing strategy theories and tools and cultivating new ones. As such, our endeavor turns into a wonderful opportunity... View Details

Keywords: by Dina Gerdeman; Information Technology; Technology

12 Apr 2022
Book

Racism, Colonialism, and Britain's Legacy of Violence

Britain’s 20th century empire was the largest in human history, with a quarter of the world’s land and nearly 700 million people. Yet the empire drew its strength from violence. That’s the conclusion Harvard Business School Professor Caroline Elkins draws in her new... View Details

Keywords: by Avery Forman

30 Mar 2021
Research & Ideas

Commuting Hurts Productivity and Your Best Talent Suffers Most

they work,” either by allowing them to work remotely or by providing incentives to move closer to offices, Wu says. The highest performers suffer the most While previous... View Details

Keywords: by Lane Lambert

11 Feb 2002
Research & Ideas

The Quiet Leader—and How to Be One

Guide to Doing the Right Thing (HBS Press, 2002), he describes what quiet leaders do and how they make their workplace, and their world, a better place. Badaracco recently sat down with HBS Working Knowledge... View Details

Keywords: by Martha Lagace

02 Feb 2023
Research & Ideas

Why We Still Need Twitter: How Social Media Holds Companies Accountable

Pacelli says. You Might Also Like: Is There a Method to Musk’s Madness on Twitter? Truth Be Told: Unpacking the Risks of Whistleblowing Recruiters: Highlight Your Company’s Diversity, Not Just Perks and Pay Feedback or ideas to share? Email the View Details

Keywords: by Kasandra Brabaw; Technology

07 Apr 2021
Research & Ideas

How Teams Work: Lessons from the Pandemic

interpersonal interactions essential to knowledge workers and looks at how teams tried to facilitate them. They include: Task interactions, when team members collaborate on activities that directly contribute to output; Process... View Details

Keywords: by Kristen Senz

21 Jul 2021
Research & Ideas

What Does an ESG Score Really Say About a Company?

Receiving more information can clarify the complex, but not when it comes to environmental, social, and governance (ESG) scores. A recent study shows that the more information a company discloses about its ESG practices, the more rating agencies disagree on how well... View Details

Keywords: by Kristen Senz

17 Aug 2023
Research & Ideas

‘Not a Bunch of Weirdos’: Why Mainstream Investors Buy Crypto

Retail's Hot Feature Hurts Low-Income Shoppers Are Banks the ‘Bad Guys’? Overdraft Fees Are Crushing Low-Income Customers The Dark Side of Fintech Borrowing Feedback or ideas to share? Email the Working View Details

Keywords: by Ben Rand

26 Feb 2012
News

10 building blocks for employee engagement

06 Feb 2020
Research & Ideas

What We Learned from Reading Jeff Bezos’ Patents

CEOs expand their knowledge of core businesses and technologies, allowing them greater insight into new advances that could eventually drive their companies' success. In turn, by using publicly available... View Details

Keywords: by Tricia Gregg and Boris Groysberg; Retail

22 Mar 2024
Research & Ideas

Open Source Software: The $9 Trillion Resource Companies Take for Granted

Like: The Network Effect: Why Companies Should Care About Employees’ LinkedIn Connections How to Get Companies to Make Investments That Benefit Everyone How to Make AI 'Forget' All the Private Data It Shouldn't Have Feedback or ideas to share? Email the View Details

Keywords: by Rachel Layne; Computer; Information Technology; Technology

23 Nov 2021
Book

What It Takes to Build an Organizational Culture That Wins

will be a mistake.” Adapted from Win from Within by James L. Heskett. Copyright (c) 2022 James Heskett. Used by arrangement with the Publisher. All rights reserved. [Image: Unsplash/Jason Leung] Related... View Details