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- Faculty Publications (135)
Show Results For
- All HBS Web (513)
- Faculty Publications (135)
- 29 Jan 2013
- First Look
First Look: Jan. 29
reaping the benefits of FDI (which relate to when FDI will generate growth) and (2) the mechanisms by which FDI creates positive externalities (which relate to how FDI generates growth). Technology and Innovation Management... View Details
Keywords: Sean Silverthorne
- 19 Jan 2011
- First Look
First Look: Jan. 18
Influence (Un)ethical Behavior Authors:F. Gino and Joshua D. Margolis Publication:Organizational Behavior and Human Decision Processes (forthcoming) Abstract In four laboratory studies, we find that regulatory focus induced by situational... View Details
Keywords: Sean Silverthorne
- 14 Sep 2010
- First Look
First Look: September 14, 2010
productivity effects of organizational practices remains a challenge for future research. Does Intellectual Property Rights Reform Spur Industrial Development? Authors:Lee Branstetter, Ray Fisman, C. Fritz Foley, and Kamal Saggi... View Details
Keywords: Sean Silverthorne
- 1998
- Book
Foundations of Organizational Strategy
By: Michael C. Jensen
Jensen, Michael C. Foundations of Organizational Strategy. Cambridge: Harvard University Press, 1998.
- October 1991 (Revised November 1996)
- Supplement
Gordon Cain and the Sterling Group (B)
By: Michael C. Jensen
Supplements the (A) case. View Details
Jensen, Michael C. "Gordon Cain and the Sterling Group (B)." Harvard Business School Supplement 492-022, October 1991. (Revised November 1996.)
- 1991
- Chapter
Eclipse of the Public Corporation
By: Michael C. Jensen
Keywords: Public Ownership
Jensen, Michael C. "Eclipse of the Public Corporation." In The Law of Mergers, Acquisitions, and Reorganizations, edited by D. A. Oesterle. St. Paul, MN: West Publishing Company, 1991. (Forthcoming in Management Revolution: The Legacy of the Market for Corporate Control, (Harvard University Press))
- March 2009
- Article
Customer Experience Creation: Determinants, Dynamics and Management Strategies
By: Leonard A. Schlesinger, Peter C. Verhoef, Katherine N. Lemon, A. Parasuraman, Anne Roggeveen and Michael Tsiros
Retailers, such as Starbucks and Victoria's Secret, aim to provide customers a great experience across channels. In this paper we provide an overview of the existing literature on customer experience and expand on it to examine the creation of a customer experience... View Details
Keywords: Customer Focus and Relationships; Business Strategy; Growth and Development Strategy; Retail Industry
Schlesinger, Leonard A., Peter C. Verhoef, Katherine N. Lemon, A. Parasuraman, Anne Roggeveen, and Michael Tsiros. "Customer Experience Creation: Determinants, Dynamics and Management Strategies." Journal of Retailing 85, no. 1 (March 2009).
- 01 Dec 1996
- News
Faculty Symposium Honors McArthur
Management Professor Robert H. Hayes and Associate Professor Marco Iansiti Global Financial Systems Professor Robert C. Merton and Associate Professor Peter Tufano Organizations and Markets Professors George P. Baker III, Carliss Y.... View Details
Keywords: Daniel Penrice
- 1977
- Chapter
The Debasement of Contracts and the Decline of Capital Markets
By: Michael C. Jensen
Jensen, Michael C. "The Debasement of Contracts and the Decline of Capital Markets." In The World Capital Shortage, edited by Alan Heslop. Indianapolis, IN: Bobbs-Merrill Company, 1977.
- 2004
- Working Paper
Agency Costs of Overvalued Equity
By: Michael C. Jensen
Jensen, Michael C. "Agency Costs of Overvalued Equity." ECGI Working Paper Series in Finance, No. 39-2004, May 2004. (This paper is drawn from The Agency Cost of Overvalued Equity and the Current State of Corporate Finance (Keynote Lecture, European Financial Management Association), London, June 2002. It is also included in the Negotiation, Organizations and Markets Research Paper Series, Harvard NOM Research Paper No. 04-26.)
- April 2014 (Revised March 2018)
- Case
Texas Children's Hospital: Congenital Heart Disease Care
By: Michael E. Porter, Justin M. Bachmann and Zachary C. Landman
In 2014, Dr. Charles D. Fraser Jr., Surgeon-in-Chief of Texas Children's Hospital in Houston, was contemplating the future direction of the congenital heart disease program. The nation's largest pediatric hospital, Texas Children's was ranked by U.S. News & World... View Details
Keywords: Health Care; Congenital Heart Disease; Integrated Practice Units; Health Care and Treatment; Outcome or Result; Measurement and Metrics; Performance Improvement; Health Industry; United States; Texas
Porter, Michael E., Justin M. Bachmann, and Zachary C. Landman. "Texas Children's Hospital: Congenital Heart Disease Care." Harvard Business School Case 714-507, April 2014. (Revised March 2018.)
- 2008
- Working Paper
The Internalization of Advertising Services: An Inter-Industry Analysis
By: Sharon Horsky, Steven C. Michael and Alvin J. Silk
The common perception appears to be that vertical integration of advertising services is more the exception than the rule in the U.S. advertising industry. This study investigates the extent of such outsourcing and examines inter-industry variation in the use of... View Details
Keywords: Advertising; Cost; Analytics and Data Science; Management Analysis, Tools, and Techniques; Service Operations; Creativity; Perception; Vertical Integration; Information Technology; Advertising Industry; United States
Horsky, Sharon, Steven C. Michael, and Alvin J. Silk. "The Internalization of Advertising Services: An Inter-Industry Analysis." Harvard Business School Working Paper, No. 09-007, July 2008.
- 06 Nov 2012
- First Look
First Look: November 6
understood and managed. The key to success? Incentives. Fortunately, new research has shed light on the role incentives can play in promoting new ideas, but these findings have been absent from innovation literature-until now. By using... View Details
Keywords: Sean Silverthorne
- 23 Mar 2010
- First Look
First Look: March 23
United States. In recent years, however, this centralized approach to the collection and analysis of adverse events through doctor-initiated case reports has been superseded by innovative, though episodic, pharmacoepidemiological studies... View Details
Keywords: Martha Lagace
- 08 Jul 2014
- First Look
First Look: July 8
plans-epitomized by the ubiquitous 401(k)-which transfer the investment risk from the company to the employee. With that transfer has come a dangerous shift in investment focus, argues Nobel Laureate Robert View Details
Keywords: Carmen Nobel
- 07 Aug 2012
- First Look
First Look: August 7
http://www.hbs.edu/research/pdf/13-009.pdf The Need for (long) Chains in Kidney Exchange Authors:Itai Ashlagi, David Gamarnik, Michael A. Rees, and Alvin E. Roth Abstract It has been previously shown that for sufficiently large pools of... View Details
Keywords: Sean Silverthorne
- 30 Sep 2008
- First Look
First Look: September 30, 2008
competition effect whereby increasing rivalry shapes, and often decreases, incentives to expend effort and invest in innovation; and 2) a parallel search effect whereby adding greater numbers of "searchers" benefits innovation View Details
Keywords: Martha Lagace
- 2000
- Book
Theory of the Firm: Governance, Residual Claims, and Organizational Forms
By: Michael C. Jensen
Jensen, Michael C. Theory of the Firm: Governance, Residual Claims, and Organizational Forms. Cambridge: Harvard University Press, 2000.