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    • Research  (381)
  • Faculty Publications  (353)

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  • All HBS Web  (430)
    • News  (24)
    • Research  (381)
  • Faculty Publications  (353)
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  • October 2015
  • Case

Beyond the Classroom: OPM Councils

By: Lynda M. Applegate and Jim Sharpe
Three participants from the OPM Executive Ed program struggle to launch small group sessions with a goal of continuing their learning from each other beyond the classroom. View Details
Keywords: Group Dynamics; Team Building; Groups and Teams
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Applegate, Lynda M., and Jim Sharpe. "Beyond the Classroom: OPM Councils." Harvard Business School Case 816-056, October 2015.
  • September 1995 (Revised October 1996)
  • Case

Symantec: Transformation for the 1990s

By: Lynda M. Applegate and Carin-Isabel Knoop
Keywords: Organizational Change and Adaptation
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Applegate, Lynda M., and Carin-Isabel Knoop. "Symantec: Transformation for the 1990s." Harvard Business School Case 196-010, September 1995. (Revised October 1996.)
  • April 1995 (Revised June 2002)
  • Case

Xerox: Outsourcing Global Information Technology Resources

By: Lynda M. Applegate and Kevin Davis
In order to increase revenues, develop new technologies, and manage information technology more efficiently, Xerox decided to sign a 10-year, $3.2 billion contract with Electronic Data Systems (EDS). This case describes the events that preceded Xerox's decision to... View Details
Keywords: Information Technology; Organizational Change and Adaptation; Job Cuts and Outsourcing; Information Technology Industry
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Applegate, Lynda M., and Kevin Davis. "Xerox: Outsourcing Global Information Technology Resources." Harvard Business School Case 195-158, April 1995. (Revised June 2002.)
  • June 2010
  • Case

The Shaw Group Inc.: Entrepreneurial Innovation

By: Lynda M. Applegate and Edward Watson
The case describes the founding and evolution of the Shaw Group through acquisition. The case is set at the time that the company is redesigning its business processes, organization, and information technology infrastructure to support aggressive growth and increased... View Details
Keywords: Mergers and Acquisitions; Entrepreneurship; Innovation and Invention; Leadership; Growth and Development Strategy; Infrastructure; Business Processes; Organizational Design; Information Technology
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Applegate, Lynda M., and Edward Watson. "The Shaw Group Inc.: Entrepreneurial Innovation." Harvard Business School Case 810-135, June 2010.
  • June 2010 (Revised September 2010)
  • Case

Atlantis Paradise Island Resort & Casino: Improving Performance with a New Vision and Mission

By: Lynda M. Applegate and Gabriele Piccoli
Atlantis Paradise Island adopted a new vision and mission to provide its guests and employees an enhanced brand experience. The dilemma Atlantis faced was how to integrate the new vision and mission into all the brand touch points in order to improve customer... View Details
Keywords: Change Management; Customer Satisfaction; Corporate Entrepreneurship; Employee Relationship Management; Brands and Branding; Service Delivery; Mission and Purpose; Performance Improvement; Accommodations Industry
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Applegate, Lynda M., and Gabriele Piccoli. "Atlantis Paradise Island Resort & Casino: Improving Performance with a New Vision and Mission." Harvard Business School Case 810-140, June 2010. (Revised September 2010.)
  • 2005
  • Article

Beyond Knowledge Transfer: A Typology of Knowledge Sharing Behavior in Virtual Teams

By: Deborah Soule and Lynda M. Applegate
Keywords: Knowledge; Behavior; Groups and Teams; Knowledge Sharing
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Soule, Deborah, and Lynda M. Applegate. "Beyond Knowledge Transfer: A Typology of Knowledge Sharing Behavior in Virtual Teams." Proceedings of the European Conference on Organizational Knowledge, Learning and Capabilities (2005).
  • June 2006
  • Case

AtHoc: Dealing With Disruption

By: Lynda M. Applegate and Brian DeLacey
Follows the growth of an entrepreneur from his early startup activities. As the company evolves from 1998 to 2005, looks at key decisions and turning points as AtHoc's strategy adapts in response to changing market environments, business opportunities, and customer... View Details
Keywords: Business Growth and Maturation; Disruptive Innovation; Corporate Entrepreneurship; Business Strategy; Venture Capital
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Applegate, Lynda M., and Brian DeLacey. "AtHoc: Dealing With Disruption." Harvard Business School Case 806-073, June 2006.
  • January 2003
  • Teaching Note

Wyndham International: Fostering High-Touch with High-Tech (TN)

By: Lynda M. Applegate and Gabriel Piccoli
Teaching Note for (9-803-092). View Details
Keywords: Accommodations Industry
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Applegate, Lynda M., and Gabriel Piccoli. "Wyndham International: Fostering High-Touch with High-Tech (TN)." Harvard Business School Teaching Note 803-123, January 2003.
  • November 2002
  • Supplement

Charles Schwab in 2002

By: Lynda M. Applegate and Jamie Ladge
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Applegate, Lynda M., and Jamie Ladge. "Charles Schwab in 2002." Harvard Business School Spreadsheet Supplement 803-702, November 2002.
  • September 2002 (Revised October 2002)
  • Case

Oklahoma VISION Project

By: Lynda M. Applegate and Susan Saltrick
Describes the two-year-old pilot phase of a public/private initiative in Oklahoma called the Virtual Internet School in Oklahoma Network (VISION) project. VISION was a first-of-its-kind, standards-based, vendor-neutral technology infrastructure developed to enable... View Details
Keywords: Measurement and Metrics; Internet and the Web; Performance Evaluation; Technological Innovation; Partners and Partnerships; Service Delivery; Innovation and Management; Entrepreneurship; Education; Information Technology Industry; Education Industry; Oklahoma; Western United States
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Applegate, Lynda M., and Susan Saltrick. "Oklahoma VISION Project." Harvard Business School Case 803-015, September 2002. (Revised October 2002.)
  • June 2002
  • Teaching Note

Medtronic Vision 2010 (A) and (B), TN

By: Lynda M. Applegate and Maddy Kadish
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Applegate, Lynda M., and Maddy Kadish. "Medtronic Vision 2010 (A) and (B), TN." Harvard Business School Teaching Note 802-223, June 2002.
  • March 2001 (Revised July 2001)
  • Teaching Note

Ventro: Builder of B2B Businesses and Ventro: Builder of B2B Businesses (Condensed) TN

By: Lynda M. Applegate and Meredith Collura
Teaching Note for (9-801-042) and (9-801-274). View Details
Keywords: Information Technology Industry; Service Industry
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Applegate, Lynda M., and Meredith Collura. "Ventro: Builder of B2B Businesses and Ventro: Builder of B2B Businesses (Condensed) TN." Harvard Business School Teaching Note 801-254, March 2001. (Revised July 2001.)
  • June 2000 (Revised September 2000)
  • Case

Amazon.com: Exploiting the Value of Digital Business Infrastructure

By: Lynda M. Applegate and Meredith Collura
Enables a thorough analysis of Amazon.com and the company's value proposition, in terms of its business concept, digital business capabilities, and community and shareholder value. Examines the company's complex set of business models and web of business relationships,... View Details
Keywords: Entrepreneurship; Asset Pricing; Capital; Financial Management; Technological Innovation; Business or Company Management; Growth and Development Strategy; Relationships; Competitive Strategy; Information Technology Industry; Web Services Industry
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Applegate, Lynda M., and Meredith Collura. "Amazon.com: Exploiting the Value of Digital Business Infrastructure." Harvard Business School Case 800-330, June 2000. (Revised September 2000.)
  • 1 Nov 1985
  • Conference Presentation

Implementing Model Extraction in a Model Manager

By: Lynda M. Applegate and G. Klein
Keywords: Management
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Applegate, Lynda M., and G. Klein. "Implementing Model Extraction in a Model Manager." Paper presented at the Operations Research Society of America/The Institute for Management Science Joint Convention, November 1, 1985.
  • May 1996
  • Case

Colliers and the Technology Solution

By: Lynda M. Applegate and Carin-Isabel Knoop
Keywords: Technology
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Applegate, Lynda M., and Carin-Isabel Knoop. "Colliers and the Technology Solution." Harvard Business School Case 396-081, May 1996.
  • August 1992 (Revised October 2001)
  • Teaching Note

Mrs. Fields Cookies TN

By: Lynda M. Applegate and James I. Cash Jr.
Teaching Note for (9-189-056). View Details
Keywords: Food and Beverage Industry
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Applegate, Lynda M., and James I. Cash Jr. "Mrs. Fields Cookies TN." Harvard Business School Teaching Note 193-035, August 1992. (Revised October 2001.)
  • December 1995 (Revised February 2006)
  • Teaching Note

Open Market, Inc.: Managing in a Turbulent Environment TN

By: Lynda M. Applegate and Janis Lee Gogan
Teaching Note for (9-196-097). View Details
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Applegate, Lynda M., and Janis Lee Gogan. "Open Market, Inc.: Managing in a Turbulent Environment TN." Harvard Business School Teaching Note 196-068, December 1995. (Revised February 2006.)
  • December 2012
  • Supplement

Home Essentials: Building a Global Service Business with Local Operations (CW)

By: Lynda M. Applegate and William R. Kerr
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Applegate, Lynda M., and William R. Kerr. "Home Essentials: Building a Global Service Business with Local Operations (CW)." Harvard Business School Spreadsheet Supplement 813-702, December 2012.
  • March 1993 (Revised September 1995)
  • Case

Chemical Bank: Technology Support for Cooperative Work

By: Lynda M. Applegate and Donna B. Stoddard
Describes the organization and IT environment that Bruce Hasenyager found when he arrived at Chemical Bank. Goes on to explain his decision for implementing Lotus Notes as an "indispensable" management tool. Software is available: Order No. 9-196-701 (Windows version)... View Details
Keywords: Organizations; Decision Making; Decisions; Management Style; Management Analysis, Tools, and Techniques; Applications and Software; Information Technology; Information; Information Management; Technology Industry
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Applegate, Lynda M., and Donna B. Stoddard. "Chemical Bank: Technology Support for Cooperative Work." Harvard Business School Case 193-131, March 1993. (Revised September 1995.)
  • April 2007 (Revised March 2018)
  • Case

M-TRONICS (A)

By: Joseph L. Bower and Lynda M. Applegate
The new CEO of a small manufacturing firm pursues growth through the launch of Entrepreneurial Subsidiaries. While the firm grows revenues from $600 million to over $2 billion in 10 years, problems surface as the subsidiaries are integrated into the established... View Details
Keywords: Business Subsidiaries; Business Model; Corporate Entrepreneurship; Growth and Development Strategy; Integration
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Bower, Joseph L., and Lynda M. Applegate. "M-TRONICS (A)." Harvard Business School Case 807-156, April 2007. (Revised March 2018.)
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