Publications

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2022
Article

The Great Resignation Didn't Start with the Pandemic

By: Joseph B. Fuller and William R. Kerr

COVID-19 spurred on the Great Resignation of 2021, during which record numbers of employees voluntarily quit their jobs. But what we are living through is not just short-term turbulence provoked by the pandemic. Instead, it’s the continuation of a trend of rising quit... View Details

Keywords: Quit Rate; Labor Market; Great Resignation; Jobs and Positions; Employees; Resignation and Termination; Health Pandemics

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Business & Environment - Faculty & Research

H.K. Vietor Joseph B. Lassiter Robert S. Kaplan James K. Sebenius Geoffrey G. Jones Lynn S. Paine Rebecca M. Henderson David E. Bell Max H. Bazerman See All HBS Working Knowlege 18 Jun 2024 How Natural... View Details

September 2011 (Revised March 2014)
Case

Airbnb

By: Joseph B. Lassiter III and Evan W. Richardson

Brian Chesky, Joe Gebbia, and Nathan Blecharczyk, the three founders of Airbnb, an online private accommodation rental market, stared at each other across the kitchen table in their San Francisco apartment. It was March of 2009. A single sheet of paper sat on the table... View Details

Keywords: Entrepreneurship; Housing; Information Publishing; Private Ownership; Online Technology; Information Industry; San Francisco

01 Feb 2001
News

What Makes a Good Leader

of the 21st century. by Deborah Blagg and Susan Young Name: John Kotter, Konosuke Matsushita Professor of Leadership Director: HBS Global Leadership Initiative Most recent book: John P. Kotter on What Leaders Really Do On vision: "People... View Details

Keywords: Management

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Faculty & Researchers - Managing the Future of Work

Manjari supports co-chairs William R. Kerr and Joseph B. Fuller on all project priorities. Her research efforts focus on location choices by global companies, the role of business in making cities and... View Details

01 Dec 2023
News

The Exchange: Help Wanted

Image by John Ritter The path to a job in the C-suite isn’t what it used to be. For many years, companies could lean on financial expertise and industry connections when recruiting candidates, but HBS professors Raffaella Sadun and View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

May 2006 (Revised July 2007)
Case

Tropos Networks

By: Joseph B. Lassiter III and Elizabeth Kind

As Ron Sege, president and CEO of Tropos Networks, walked through the halls of the firm's offices, he realized that the space they had moved into only about a year ago was already becoming too small. The company, based in Sunnyvale, California, was founded in late 2000... View Details

Keywords: Business Startups; Entrepreneurship; Growth Management; Wireless Technology; Sunnyvale

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Business History - Faculty & Research

historia económica 20, no. 2 (June 2024): 1–4. Hakluyt: From Corporate Intelligence to Trusted Advisors By: Joseph B. Fuller and Lena Duchene May 2024 (Revised September 2024) | Case | Faculty Research Established in 1995 View Details

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Online Business Courses & Certifications | HBS Online

adapting your leadership style and managing the conditions that drive team performance. 6 weeks, 7-9 hrs/week Enroll by March 27 $1,850 Certificate Management Essentials Professors Joseph Fuller & David... View Details

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Building From the Bottom Up - Managing the Future of Work

Research Research Building From the Bottom Up (pdf) Building From the Bottom Up (pdf) What business can do to strengthen the bottom line by investing in front-line workers By: Joseph B. Fuller & Manjari... View Details

March 2013 (Revised March 2014)
Case

C12 Energy

By: Joseph B. Lassiter III and James McQuade

C12 aimed to build not only a company, but an entire industry around carbon capture and sequestration (CCS). "You change the world by building a market, and you build a market by building a profitable company that other people copy," said Dawe, C12 Energy's CEO. "In... View Details

Keywords: Carbon Sequestration; Sustainability; Cleantech; Oil And Gas; Business Model; Energy; Entrepreneurship; Environmental Sustainability; Green Technology Industry; Energy Industry; North America

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Faculty & Research - Entrepreneurship

Faculty & Research February 13, 2025 Article Research: The Costs of Circumventing Tariffs By: Jaya Y. Wen , Ebehi Iyoha , Edmund Malesky and Sung-Ju Wu When tariffs are levied against a specific country, that country might attempt to circumvent the tariff View Details

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HBS - The year in Review

learners they serve while further strengthening their individual positions and managing their growth and long-term success. FY22 was marked by a return to in-person learning. For Executive Education this meant welcoming over 10,000... View Details

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2023 Reunion Presentations - Alumni

Reunions 2023 Reunion Presentations At Reunions, HBS faculty and other thought leaders address a range of issues facing business and society. Program recordings and materials (slide deck, handouts, etc.) are made available only when permission is given View Details

11 May 2020
News

Infosys’s Narayana Murthy on Leadership

April 2004 (Revised July 2007)
Case

OfficeTiger

By: Joseph B. Lassiter III and Johanna Regine Naunton Blaxall

OfficeTiger was founded in late 1999 with an innovative approach to global outsourcing. The company's employees, located primarily in India, provided services for corporations, investment banks, and professional services firms throughout the United States, Europe, and... View Details

Keywords: Mergers and Acquisitions; Globalized Markets and Industries; Job Cuts and Outsourcing; Growth and Development Strategy; Service Operations; India