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  • All HBS Web  (2,722)
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  • Faculty Publications  (962)
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  • 25 Apr 2007
  • Research & Ideas

Feeling Stuck? Getting Past Impasse

are trying to emerge at this particular moment in his or her life. Another exercise called Image Gathering is a guided exercise by me on the Web site associated with the book. The fifth phase of the impasse process is a deepening of... View Details
Keywords: by Martha Lagace
  • 01 Oct 2014
  • What Do You Think?

Is Too Much Focus a Problem?

process, they provoked a new round of questions. David Physick teed up the discussion nicely by commenting, "The wonderful American motor racing driver, Mario Andretti, who was as focused an individual... View Details
Keywords: by James Heskett
  • 16 Aug 2004
  • Research & Ideas

Luxury Isn’t What It Used to Be

tasting and flavor pairings, and chocolate decoration techniques. "It involves being a leader in connoisseurship and giving our customers a real, value-added experience by learning and connecting with the category," Koen... View Details
Keywords: by Julia Hanna; Consumer Products
  • 04 Jun 2018
  • What Do You Think?

Are There Conditions Under Which Directors Should Consider Hiring a CEO Fired Elsewhere for Inappropriate Behavior?

team, judge and jury, and exercise the wisdom of Solomon.” David McConnell said, “Maybe the answer lies in the question, ‘What is the offender doing to be sure that it does not happen again?’ How long does that take? Bottom line, a board... View Details
Keywords: by James Heskett
  • 15 Aug 2013
  • Video

Paths Forward: Boston

  • 02 Aug 2007
  • What Do You Think?

How Will Millennials Manage?

thus invigorate their teams and provide cultures that are profitable not because they are forced to, but because they want to." David Mullings added, "We will in fact treat our employees the way we expect to be treated."... View Details
Keywords: by Jim Heskett
  • 27 Sep 2021
  • Research & Ideas

Managers, Your Employees Don’t Want to Be Facebook ‘Friends’

Online—was coauthored by Nancy P. Rothbard, David Pottruck Professor of Management of the Wharton School of Business; Lakshmi Ramarajan, the Anna Spangler Nelson and Thomas C. Nelson Associate Professor of... View Details
Keywords: by Rachel Kim Raczka
  • 12 Sep 2023
  • What Do You Think?

Who Gets the Loudest Voice in DEI Decisions?

statement? Nike’s decision to feature in its ads Colin Kaepernick, an American footballer whose patriotism has been questioned, ultimately resulted in what was described by one observer as a “bold success.” On the other hand, brands like... View Details
Keywords: by James Heskett
  • 26 Aug 2008
  • First Look

First Look: August 26, 2008

patents granted by the USPTO in 2001-2003. We show that examiner citations account for 63% of all citations on the average patent and that 40% of patents have all citations added by examiners. We use... View Details
Keywords: Sean Silverthorne
  • 17 Jan 2023
  • In Practice

8 Trends to Watch in 2023

As 2023 begins, businesses and employees face an uncertain economy and labor market, as the twin dilemmas of inflation and interest rates weigh on forecasts. Harvard Business School faculty share the top trends that they believe will shape the workplace and markets... View Details
Keywords: by Avery Forman
  • 05 Apr 2021
  • News

Leadership Truths that Transcend the Pandemic

  • 02 Nov 2009
  • Research & Ideas

Shareholders Need a Say on Pay

"Say on Pay Vote and CEO Compensation: Evidence from the UK," Ferri and coauthor David Maber (HBS DBA '09), assistant professor at University of Southern California, analyzed the provision, which has been available to United... View Details
Keywords: by Julia Hanna; Financial Services
  • 25 Apr 2020
  • News

Mastering the ‘miserable middle’ of change

  • 02 Sep 2015
  • What Do You Think?

What's Wrong With Amazon’s Low-Retention HR Strategy?

Comparison of Costco to Wal-Mart’s Sam’s Club,” Academy of Management Perspectives, August  2006. David Glass, in a comment confirmed by email on April 10, 2002. James L. Heskett, Earl W. Sasser, Jr., and... View Details
Keywords: by James Heskett; Web Services; Retail; Apparel & Accessories; Consumer Products; Fashion
  • 01 May 2013
  • What Do You Think?

Why Isn’t ‘Servant Leadership’ More Prevalent?

Summing Up Is the Term "Servant Leadership" an Oxymoron? Servant leadership (SL) is a concept that triggers a great deal of interest, judging by my e-mail inbox and the number of responses to this month's column. Many comments... View Details
Keywords: by Jim Heskett
  • 10 Jun 2018
  • News

Cisco’s Chuck Robbins: delivering on a back-to-basics promise

  • 27 Sep 2018
  • Research & Ideas

Religion in the Workplace: What Managers Need to Know

leaders need to start preparing clear answers. After all, the number of religious discrimination complaints has increased by more than 50 percent in the past 15 years, and settlement amounts have more than doubled, according to data... View Details
Keywords: by Dina Gerdeman; Food & Beverage; Apparel & Accessories
  • 25 Jun 2012
  • Research & Ideas

Collaborating Across Cultures

Working on a $30 million historical epic about the Tang Dynasty to be set in China, Hollywood screenwriter David Franzoni struggled to make the story appeal to Western audiences. Then Franzoni hit upon an idea: tell the tale through the... View Details
Keywords: by Michael Blanding
  • 15 Jun 2009
  • Research & Ideas

GM: What Went Wrong and What’s Next

auto market in the 1950s. The industry leader, unbothered by competition and looming threats, began to coast on its former glory, however, and bypass such areas as consumer preferences and industry innovation. View Details
Keywords: by Staff; Auto
  • 09 May 2017
  • What Do You Think?

Should Management Be Primarily Responsible to Shareholders?

it) creates undue risk of moral hazard, simply because boards and senior management are often significant shareholders. If it is true that the average tenure of a CEO today is 3 years, how could any sane CEO not seek to maximize share value View Details
Keywords: by James Heskett
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