Publications

November 2006 (Revised December 2006)
Case

Pitney Bowes Inc.

By: Clayton M. Christensen and Ho Howard Yu

Pitney Bowes, the world's dominant maker of equipment used in generating and handling mail, is facing flattening growth in its core businesses and needs to create new growth products and businesses. Describes how a group of employees use state-of-the-art techniques for... View Details

Keywords: Expansion; Corporate Entrepreneurship; Distribution Channels; Growth and Development Strategy; Manufacturing Industry

December 1998 (Revised March 1999)
Case

Disruptive Technology a Heartbeat Away: Ecton, Inc.

By: Clayton M. Christensen and Edward G Cape

Describes an innovating start-up company with a disruptive technology to the large, expensive echocardiography machines that leading cardiologists use to create images of heart functions for diagnostic purposes. Ecton's machine is small, cheap, portable, and can't... View Details

Keywords: Business Startups; Disruption; Machinery and Machining; Entrepreneurship; Innovation and Invention; Marketing; Product; Commercialization; Technology; Medical Devices and Supplies Industry

April 1997
Teaching Note

Continuous Casting Investments at USX Corporation TN

By: Clayton M. Christensen and Bret J. Baird

Teaching Note for (9-697-020). View Details

Keywords: Mining Industry; Real Estate Industry

December 1996
Supplement

Realtor Information Network

By: Clayton M. Christensen and Bret J. Baird

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January/February 2004
Article

Cheaper, Faster, Easier: Disruption in the Service Sector

By: Clayton M. Christensen and Scott D. Anthony

Keywords: Disruption; Service Industry

July/August 2003
Article

Solving the Dilemmas of Growth

By: Clayton M. Christensen and Scott D. Anthony

Keywords: Problems and Challenges; Growth and Development

2001
Working Paper

Seeing Beyond Moore's Law: Value Beyond Performance and Cost/Performance

By: Michael J. Bass and Clayton M. Christensen

February 1991
Case

Continuous Casting Commitments at Bethlehem Steel Corp.

By: Richard S. Rosenbloom and Clayton M. Christensen

Keywords: Competition; Competitive Strategy; Innovation and Invention; Steel Industry; Pennsylvania

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01 Jun 2010
News

Three Profs Win McKinsey Award

Christensen have won the 2009 McKinsey Awards, presented by HBR and McKinsey & Company. Pisano and Shih took first-place honors for their July-August 2009 article, “Restoring American Competitiveness.”... View Details

Keywords: Electrical Equipment, Appliance, and Component Manufacturing; Manufacturing

16 Mar 2010
First Look

First Look: March 16

a firm's headquarters—for the presence of large, non-managerial individual shareholders in firms. These shareholders have a large impact on firms, controlling for selection effects. Course Research: Using the Case Method to Build and Teach Management Theory... View Details

Keywords: Martha Lagace

October 1997 (Revised July 1998)
Case

Cultivating Capabilities to Innovate: Booz.Allen & Hamilton

By: Clayton M. Christensen and Bret J. Baird

Describes the efforts of the president of Booz.Allen, a major consulting firm, to understand and improve the way that products, services, and processes are developed and deployed throughout the firm. Proactive management of these processes proves very difficult because... View Details

Keywords: Change Management; Innovation and Management; Management Teams; Service Operations; Organizational Culture; Customer Focus and Relationships; Decision Making; Consulting Industry

November 15, 2004
Article

New Avenues to Growth

By: Clayton M. Christensen and Scott D. Anthony

Keywords: Growth and Development

Article

Course Research: Using the Case Method to Build and Teach Management Theory

By: Clayton M. Christensen and Paul R. Carlile

Some in the Academy have questioned the usefulness of case studies in teaching sound management theory (Shugan 2006). Our research and experience suggests exactly the opposite-that case studies can unite the development of theory with the teaching of it in a single... View Details

Keywords: Business Education; Curriculum and Courses; Teaching; Cases; Research; Theory

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May 2008
Teaching Note

Pitney Bowes Inc. (TN)

By: Clayton M. Christensen and Ho Howard Yu

Teaching Note for [607034]. View Details

Keywords: Service Industry

March 2003 (Revised August 2005)
Case

Making SMaL Big: SMaL Camera Technologies

By: Clayton M. Christensen and Scott Duncan Anthony

SMaL Camera Technologies CEO Maurizio Arienzo was trying to decide what market opportunities SMaL should target. The company had developed a revolutionary imaging technology that powered small digital still and video cameras. Its first-generation product--a kit to... View Details

Keywords: Product Development; Decision Making; Disruptive Innovation; Market Entry and Exit; Electronics Industry; Computer Industry; Massachusetts