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  • 21 Sep 2009
  • Research & Ideas

Excessive Executive Pay: What’s the Solution?

Act, introduced May 19, casts shareholders as the antidote to runaway executive compensation and excessive risk-taking. The bill requires public companies to conduct annual, nonbinding votes by shareholders... View Details
Keywords: by Roger Thompson
  • 22 Jan 2014
  • Research & Ideas

High-Tech Immigrant Workers Don’t Cost US Jobs

Many high-tech companies in the United States look overseas to fill talent gaps in their employment ranks by hiring skilled immigrants, often sponsoring the visas these workers need to live in this country. Critics say this can create an... View Details
Keywords: by Dina Gerdeman; Computer; Financial Services
  • 20 Mar 2013
  • Research & Ideas

How CEOs Sustain Higher-Ambition Goals

At a recent Harvard Business School conference, dozens of CEOs committed to the idea of working toward "higher-ambition" goals that go beyond just short-term shareholder value. Inspired by the book Higher Ambition: How Great Leaders... View Details
Keywords: by Dina Gerdeman
  • 19 Dec 2014
  • Research & Ideas

China’s Complicated Relationship With Mother Nature

Despite its name, the Great Wall of China began as a series of smaller, isolated defensive fortifications. Those structures grew and were later unified into the imposing structure that exists today. The Great Wall is a great metaphor for the Chinese economy. View Details
Keywords: Re: William C. Kirby; Manufacturing
  • 24 May 2010
  • Research & Ideas

Stimulus Surprise: Companies Retrench When Government Spends

professors Lauren Cohen, Joshua Coval, and Christopher Malloy discovered to their surprise that companies experienced lower sales and retrenched by cutting payroll, R&D, and other expenses. Indeed, in the years that followed a... View Details
Keywords: by Sean Silverthorne
  • 17 Aug 2009
  • Research & Ideas

Quantifying the Economic Impact of the Internet

The fight was lost as consumers voted for free information supported by advertising over subscription services. Ironically, online advertising and the commercialization of the Web achieved important goals of the resisters: to preserve the... View Details
Keywords: by John Quelch; Advertising; Publishing
  • 09 May 2018
  • Research & Ideas

A Simple Way for Restaurant Inspectors to Improve Food Safety

are hospitalized, and 3,000 die due to foodborne illnesses, according to the Center for Disease Control and Prevention. The research is detailed in the paper “How Scheduling Can Bias Quality Assessment: Evidence from Food Safety Inspections,” co-written View Details
Keywords: by Carmen Nobel; Food & Beverage; Service
  • September 2013 (Revised February 2016)
  • Case

GlaxoSmithKline: Sourcing Complex Professional Services

By: Heidi K. Gardner and Silvia Hodges Silverstein
Pharmaceutical company GlaxoSmithKline (GSK) uses an innovative new approach to procuring outside legal counsel: it replaces relationship-based selection and law firms' traditional time-based billing with data-driven decision making and an online reverse auction. In... View Details
Keywords: Legal Industry; Procurement; Professional Service Firms; Pricing; Competition; Change Management; Supply Chain Management; Legal Liability; Business Processes; Legal Services Industry; Pharmaceutical Industry
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Gardner, Heidi K., and Silvia Hodges Silverstein. "GlaxoSmithKline: Sourcing Complex Professional Services." Harvard Business School Case 414-003, September 2013. (Revised February 2016.)
  • 02 Oct 2006
  • Research & Ideas

Negotiating in Three Dimensions

at Harvard, we have initiated and hosted an annual Great Negotiator Award series over the past six years, sponsored by an inter-university consortium of Harvard, MIT, and Tufts through the Program on Negotiation. Honorees have included... View Details
Keywords: by Martha Lagace
  • 02 Mar 2016
  • What Do You Think?

Is Apple’s Real Privacy Challenge Technology Innovation Itself?

be they analog or digital, can be picked. Whether Apple agrees to open the phone or not, it will be cracked by someone if the motives for doing so are strong enough to justify an investment in the necessary technology. What technology... View Details
Keywords: by James Heskett; Technology
  • 04 May 2007
  • What Do You Think?

How Do Managers Think?

in which it is carried out. Joe Schmid observed that "both medical doctors and organizational managers work in cultures that are historically problem definition poor and solution rich. Their individual rewards systems are both driven View Details
Keywords: by Jim Heskett
  • 11 Apr 2000
  • Research & Ideas

Financial Services 24/7

brave new world. The transformation ignited by the Internet is creating a new paradigm in the financial services industry, characterized by surprising business structures. "The competitive landscape is... View Details
Keywords: by Susan Young
  • 27 Feb 2012
  • Research & Ideas

When Researchers Cheat (Just a Little)

that don't affect the results can cast a shadow on the credibility of academic research. In research to be published in a forthcoming issue of Psychological Science, John and coauthors George Loewenstein (Carnegie Mellon) and Drazen... View Details
Keywords: by Katie Johnston; Education
  • 11 Mar 2009
  • HBS Case

The Energy Politics of Russia vs. Ukraine

part of Gazprom's long-term strategy is "to build up its LNG capacity so it can export to regions it cannot reach by pipeline." Despite these moves, Abdelal downplays fears of Russian expansionism. "Energy can be a tool for... View Details
Keywords: by Garry Emmons; Energy; Utilities
  • 03 Sep 2014
  • What Do You Think?

Who Should Choose Your Boss?

the world choosing a leader for an organization is a primary responsibility of a board of directors. But others tempered that judgment with a variety of cautions. Richard Belloff made the base case by saying "The Board should choose... View Details
Keywords: by James Heskett; Food & Beverage
  • 10 Mar 2011
  • What Do You Think?

To What Degree Does the Job Make the Person?

(people who experience no hormonal change and cannot adapt) leave or are forced out." While ignoring the question of chemical change, dependencies that were posed by several respondents may suggest opportunities for future research.... View Details
Keywords: by James Heskett
  • 10 Jan 2005
  • What Do You Think?

Public Pension Reform: Does Mexico Have the Answer?

in my retirement, or 2) It is money I put in now to pay people who are already retired. I prefer the first view ... ." There was support for forced savings programs. Bill Bittner said, "[Without one] I am afraid a large portion... View Details
Keywords: by James Heskett; Financial Services
  • 28 Apr 2011
  • Op-Ed

While Waiting for Japan’s Recovery, Let’s Enhance Supplier Competitiveness at Home

locations and introductions to potential customers. A useful analogy comes from the Welfare-to-Work Partnership, a private initiative of large employers stimulated by the White House after the passage of the welfare reform View Details
Keywords: by Rosabeth Moss Kanter
  • 01 Dec 2008
  • Lessons from the Classroom

How Many U.S. Jobs Are ‘Offshorable’?

The controversial topic of offshoring U.S. jobs may have been shoved out of the headlines by recent events, but it remains front and center for senior business leaders operating in an increasingly global, competitive economy. To give MBAs... View Details
Keywords: by Julia Hanna
  • 04 Apr 2018
  • Op-Ed

Op-Ed: Why Private Investors Must Fund 'New Nuclear' Power Right Now

Indonesia. Of these, the new nuclear ventures that I find myself rooting for the hardest—and where I have personally invested—are directly taking on the task of beating coal in Asia right now. Asia is where the race with fossil fuels must be won. TerraPower, whose lead... View Details
Keywords: by Joseph Lassiter; Energy; Green Technology
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