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Show Results For

  • All HBS Web  (727)
    • News  (112)
    • Research  (511)
    • Events  (3)
    • Multimedia  (6)
  • Faculty Publications  (345)
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  • January 2009
  • Teaching Note

Consumer Payment Systems — United States and Japan

By: Benjamin Edelman and Andrei Hagiu
Teaching Note for [909006] and [909007]. View Details
Keywords: Cash; Cost; Motivation and Incentives; Performance Efficiency; Technology; Alliances; Governing Rules, Regulations, and Reforms; United States; Japan
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Edelman, Benjamin, and Andrei Hagiu. "Consumer Payment Systems — United States and Japan." Harvard Business School Teaching Note 909-039, January 2009.
  • March/April 2003
  • Article

Internet Filtering in China

By: Jonathan Zittrain and Benjamin Edelman
The Chinese government has made few official statements about its filtering of Internet content, but this report explores the scope, depth, and various methods used to selectively bar Internet access through networks in China. View Details
Keywords: Governing Rules, Regulations, and Reforms; Government and Politics; Networks; Internet; China
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Zittrain, Jonathan, and Benjamin Edelman. "Internet Filtering in China." IEEE Internet Computing 7, no. 2 (March/April 2003).
  • 12 Apr 2016
  • First Look

April 12, 2016

differences disappear when callers mention a benchmark price for the repair. Finally, we find that repair shops are more likely to offer a price concession if asked to do so by a woman than a man. Publisher's link:... View Details
Keywords: Sean Silverthorne
  • May 2000 (Revised April 2003)
  • Case

Contractual Innovation in the UK Energy Markets: Enron Europe, The Eastern Group, and the Sutton Bridge Project

By: Benjamin C. Esty and Peter Tufano
In December 1996, Enron Europe and The Eastern Group were on the verge of signing an innovative transaction in the utility industry. Eastern was going to buy a long-term option to convert natural gas into electricity from Enron, thereby giving it the economic right to... View Details
Keywords: Project Finance; Infrastructure; Supply and Industry; Corporate Finance; Utilities Industry; Energy Industry
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Esty, Benjamin C., and Peter Tufano. "Contractual Innovation in the UK Energy Markets: Enron Europe, The Eastern Group, and the Sutton Bridge Project." Harvard Business School Case 200-051, May 2000. (Revised April 2003.)
  • December 2018 (Revised June 2021)
  • Supplement

Bulb 2017: Launch

By: John R. Wells and Benjamin Weinstock
On August 21, 2015, Amit Gudka and Hayden Wood, co-founders of Bulb Ltd. (Bulb) launched a new business to supply energy to the United Kingdom’s 27 million residential homes with a promise of 100% renewable electricity at affordable prices. By the end of March 2017,... View Details
Keywords: Green Energy; Start-up; Launch; Customer Acquisition; Customer Churn; Customer Engagement; Electricity; Resources; Growth Strategy; B-Corp; Entrepreneurial Management; Entrepreneurial Journey; Entrepreneurial Financing; Renewable Energy; Business Startups; Growth and Development Strategy; Business Model; Working Capital; Product Launch; Customers; Growth Management; Business Plan; Decision Making; United Kingdom
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Wells, John R., and Benjamin Weinstock. "Bulb 2017: Launch." Harvard Business School Supplement 719-441, December 2018. (Revised June 2021.)
  • January 2019 (Revised February 2019)
  • Supplement

The a2 Milk Company

By: Benjamin C. Esty, Daniel Fisher and Greg Saldutte
The a2 Milk Company (a2MC) became the most valuable company listed on the New Zealand stock exchange in 2018 by capitalizing on a biochemical discovery related to the protein composition of cow's milk. Because many people find the A1 protein difficult to digest, and... View Details
Keywords: Judo Economics; Market Entry; Innovation; Barriers To Response; Industry Attractiveness; Advantage Horizon; Sustainability; First-mover Advantage; Scope; Strategy Execution; Strategic Evolution; Biochemistry; Genetics; Branding; Commodity; Milk; Dairy; Infant Formula; Farming; Porter's Five Forces; Competitive Advantage; Corporate Strategy; Value Creation; Competition; Market Entry and Exit; Disruption; Innovation and Invention; Five Forces Framework; Consumer Products Industry; New Zealand; Australia; China
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Esty, Benjamin C., Daniel Fisher, and Greg Saldutte. "The a2 Milk Company." Harvard Business School Spreadsheet Supplement 719-804, January 2019. (Revised February 2019.)
  • October 2013 (Revised September 2014)
  • Case

The TELUS Share Conversion Proposal

By: Lucy White, Benjamin C. Esty and Lisa Mazzanti
On February 21, 2013, TELUS announced a proposal to convert the firm's non-voting shares into voting shares on a one-to-one basis, thereby eliminating the firm's dual class structure. Shareholders were scheduled to vote on the proposal at the firm's annual general... View Details
Keywords: Proxy Contest; Proxy Battle; Proxy Advisor; ISS; Glass Lewis & Co.; Hedge Fund; Short Selling; Share Lending; Telecommunications; Voting Rights; Empty Voting; Equity Decoupling; Share Unification; Dual Class Shares; Canada; Exchange Ratio; Shareholder Activism; Shareholder Votes; Investment Activism; Public Equity; Capital Structure; Investment Return; Corporate Governance; Corporate Finance; Ownership Stake; Business and Shareholder Relations; Valuation; Telecommunications Industry; Canada; British Columbia; United States; New York (city, NY)
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White, Lucy, Benjamin C. Esty, and Lisa Mazzanti. "The TELUS Share Conversion Proposal." Harvard Business School Case 214-001, October 2013. (Revised September 2014.)
  • Teaching Interest

Strategies for Value Creation (MBA Course)

By: Benjamin C. Esty
SVC is a capstone course that integrates topics from finance, strategy, and leadership. It is intentionally cross-functional and designed to force integration at the end  of the MBA program.  Students develop a value creation mindset and learn that value creation is an... View Details
  • November 2015 (Revised June 2017)
  • Case

Mission Impossible? Yummy77 Delivers Groceries within the Hour

By: Benjamin Edelman
Yummy77 considers alternative operational models to reduce cost, improve speed, and increase appeal. Can one of these approaches succeed where others have failed? View Details
Keywords: Grocery Delivery; Operations; Platforms; Logistics; Distribution; Food; Food and Beverage Industry; Retail Industry; China
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Edelman, Benjamin. "Mission Impossible? Yummy77 Delivers Groceries within the Hour." Harvard Business School Case 916-025, November 2015. (Revised June 2017.) (request a courtesy copy.)
  • January 2015 (Revised March 2015)
  • Teaching Note

Pivots and Incentives at LevelUp

By: Benjamin Edelman
Supplements 915001 View Details
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Edelman, Benjamin. "Pivots and Incentives at LevelUp." Harvard Business School Teaching Note 915-015, January 2015. (Revised March 2015.)
  • April 2014
  • Supplement

Mobilizing an Online Business — slide supplement (widescreen)

By: Benjamin Edelman
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Edelman, Benjamin. "Mobilizing an Online Business — slide supplement (widescreen)." Harvard Business School PowerPoint Supplement 914-053, June 2014.
  • April 2014
  • Teaching Note

Pricing and Partnership at Zillow, Inc.

By: Benjamin Edelman
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Edelman, Benjamin. "Pricing and Partnership at Zillow, Inc." Harvard Business School Teaching Note 914-043, April 2014.
  • June 2013
  • Supplement

Mobilizing an Online Business — slide supplement

By: Benjamin Edelman
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Edelman, Benjamin. "Mobilizing an Online Business — slide supplement." Harvard Business School PowerPoint Supplement 913-702, June 2013.
  • March 2013 (Revised May 2013)
  • Supplement

Distribution at American Airlines (C)

By: Benjamin Edelman
Presents 2011-2012 updates to American's distribution strategy including new challenges and disputes. View Details
Keywords: Strategy; Distribution; Air Transportation; Air Transportation Industry
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Edelman, Benjamin. "Distribution at American Airlines (C)." Harvard Business School Supplement 913-034, March 2013. (Revised May 2013.) (request a courtesy copy.)
  • 2011
  • Article

Bias in Search Results?: Diagnosis and Response

By: Benjamin Edelman
I explore allegations of search engine bias, including understanding a search engine's incentives to bias results, identifying possible forms of bias, and evaluating methods of verifying whether bias in fact occurs. I then consider possible legal and policy responses,... View Details
Keywords: Prejudice and Bias; Motivation and Incentives; Outcome or Result; Markets; Legal Liability; Policy; Search Technology; Performance Evaluation; Governing Rules, Regulations, and Reforms
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Edelman, Benjamin. "Bias in Search Results?: Diagnosis and Response." Indian Journal of Law and Technology 7 (2011): 16–32.
  • 2011
  • Other Unpublished Work

Towards Improvement in Singapore's Transportation Efficiency and Environmental Impact

By: Benjamin Edelman
I evaluate the suitability of Personal Rapid Transport (PRT) for transportation problems in Singapore, and I propose short-term and long-term applications. View Details
Keywords: Performance Efficiency; Performance Improvement; Environmental Sustainability; Transportation; Transportation Industry; Singapore
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Edelman, Benjamin. "Towards Improvement in Singapore's Transportation Efficiency and Environmental Impact." October 2011. (Submission to the National Climate Change Secretariat of Singapore.)
  • December 2010 (Revised June 2014)
  • Supplement

eBay Partner Network — slide supplement

By: Benjamin Edelman
eBay considers adjustments to the structure and rules of its affiliate marketing program, eBay Partner Network (ePN). In particular, eBay reevaluates affiliate compensation structure, the role of bonuses for especially productive affiliates, and the overall rationale... View Details
Keywords: History; Job Cuts and Outsourcing; Internet and the Web; Markets; Marketing Channels; Negotiation Participants; Marketing; Compensation and Benefits; Service Industry
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Edelman, Benjamin. "eBay Partner Network — slide supplement." Harvard Business School PowerPoint Supplement 911-039, December 2010. (Revised June 2014.)
  • January 2010 (Revised February 2010)
  • Teaching Note

Personal Rapid Transport at Vectus, Ltd.

By: Benjamin Edelman
Teaching Note for [910010]. View Details
Keywords: Transportation Industry
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Edelman, Benjamin. "Personal Rapid Transport at Vectus, Ltd." Harvard Business School Teaching Note 910-024, January 2010. (Revised February 2010.)
  • 2009
  • Other Unpublished Work

Deception in Post-Transaction Marketing Offers

By: Benjamin Edelman
Keywords: Ethics; Crime and Corruption; Market Transactions
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Edelman, Benjamin. "Deception in Post-Transaction Marketing Offers." U.S. Senate, Committee on Commerce, Science, & Transportation, November 2009.
  • February 2009 (Revised December 2010)
  • Case

Windows Vista

By: Benjamin Edelman
Microsoft designs, modifies, publicizes, and distributes Windows Vista—against a backdrop of consumers already largely satisfied with their existing Windows XP systems. Microsoft must decide what features to include and what to drop, how to compete with its own... View Details
Keywords: Product Launch; Demand and Consumers; Partners and Partnerships; Competition; Software; Computer Industry
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Edelman, Benjamin. "Windows Vista." Harvard Business School Case 909-038, February 2009. (Revised December 2010.) (request a courtesy copy.)
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