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  • December 2022
  • Article

The Rise of People Analytics and the Future of Organizational Research

By: Jeff Polzer
Organizations are transforming as they adopt new technologies and use new sources of data, changing the experiences of employees and pushing organizational researchers to respond. As employees perform their daily activities, they generate vast digital data. These data,... View Details
Keywords: Organizational Change and Adaptation; Analytics and Data Science; Technology Adoption; Employees
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    Lakshmi Ramarajan

    Professor Ramarajan is the Diane Doerge Wilson Professor of Business Administration in the Organizational Behavior Unit at Harvard Business School. Her research examines the management and consequences of identities in organizations.

    She teaches the... View Details

    Keywords: nonprofit industry
    • Article

    When Talk Is "Free": The Effect of Tariff Structure on Usage Under Two- and Three-Part Tariffs

    By: Eva Ascarza, Anja Lambrecht and Naufel Vilcassim
    In many service industries, firms introduce three-part tariffs to replace or complement existing two-part tariffs. In contrast with two-part tariffs, three-part tariffs offer allowances, or “free” units of the service. Behavioral research suggests that the attributes... View Details
    Keywords: Pricing; Nonlinear Pricing; Discrete/continuous Choice Model; Three-part Tariffs; Free Products; Price; Consumer Behavior; Analysis; Learning; Risk and Uncertainty
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      Robin J. Ely

      Robin Ely is the Diane Doerge Wilson Professor of Business Administration at Harvard Business School. She conducts research on race and gender relations in organizations with a focus on leadership, identity, and organizational culture change.... View Details

      • November 2007
      • Article

      Measuring Consumer and Competitive Impact with Elasticity Decompositions

      Marketing investments are designed to change consumer behavior in ways that help goods compete in the marketplace. Previous research has focused on using elasticity decompositions to measure how these investments affect either consumer decision making or competing... View Details
      Keywords: Decision Choices and Conditions; Investment Return; Marketing Strategy; Consumer Behavior; Measurement and Metrics; Mathematical Methods; Competitive Advantage
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      • Teaching Interest

      Harvard Business Analytics Program: Operations and Supply Chain Management

      By: Dennis Campbell
      Digital technologies and data analytics are radically changing the operating model of an organization and how it connects to its broader supply chain and ecosystem. This course emphasizes managing product availability, especially in a context of rapid product... View Details
      • 12 Aug 2014
      • First Look

      First Look: August 12

        Publications August 2014 Journal of Economic Perspectives Seeking the Roots of Entrepreneurship: Insights from Behavioral Economics By: Åstebro, Thomas, Holger Herz, Ramana Nanda, and Roberto A. Weber Abstract—There is a growing body of... View Details
      Keywords: Sean Silverthorne
      • Research Summary

      The Architecture of the Integrated Organization

      By: Ranjay Gulati
      In this research I explore how organizations balance pressures for efficiency with the need to be responsive at the same time. Operating in turbulent global markets it is increasingly important for firms to embrace both global efficiency and also local responsiveness.... View Details
      • 2016
      • Working Paper

      The Great Training Robbery

      By: Michael Beer, Magnus Finnstrom and Derek Schrader
      In 2012 U.S. corporations spent $164.2 billion on training and education. Overwhelming evidence and experience shows, however, that most companies are unable to transfer employee learning into changes in individual and organization behavior or improved financial... View Details
      Keywords: Training; Organizations; Investment Return
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        Christian Kaps

        Christian Kaps is an Assistant Professor of business administration in the Technology and Operations Management (TOM) Unit at Harvard Business School. Kaps' research focuses on emerging topics in renewable electricity generation and storage - notably how new... View Details

        • March 2024
        • Article

        Flight to Safety: How Economic Downturns Affect Talent Flows to Startups

        By: Shai Bernstein, Richard Townsend and Ting Xu
        Using proprietary data from AngelList Talent, we study how individuals’ job search and application behavior changed during the COVID-19 downturn. We find that job seekers shifted their searches toward more established firms and away from early-stage startups, even... View Details
        Keywords: Startup Labor Market; Flight To Safety; COVID-19; Recession; Job Search; Behavior
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        • 11 Apr 2018
        • Research & Ideas

        Sexual Harassment: What Employers Should Do Now

        inappropriate behavior that can lead to an awkward office environment, lawsuits, and reputation damage. But how exactly can companies do better? Ammerman, along with three HBS faculty members, provided some practical advice executives can... View Details
        Keywords: by Dina Gerdeman
        • September – October 2011
        • Article

        Manage the Culture Cycle

        By: James L. Heskett
        Organizational culture—the shared assumptions, values, and behaviors that determine "how we do things around here"—can be measured and shaped. In organizations with large numbers of customer-facing employees, it can account for up to half of the difference in operating... View Details
        Keywords: Organizational Culture; Value; Behavior; Retention; Customer Focus and Relationships; Change Management; Learning; Innovation and Invention; Labor
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        • 2024
        • Working Paper

        Private Regulation, Institutional Entrepreneurship and Climate Change: A Business History Perspective

        By: Ann-Kristin Bergquist and Geoffrey Jones
        Private regulatory systems, including voluntary efforts by firms to restrain their own behavior are the primary form of global climate change governance. However, when environmental challenges first rose up on the scientific and political agendas during the 1970s, the... View Details
        Keywords: Certification; Climate Change; Environmental Regulation; Business History; Governing Rules, Regulations, and Reforms; Policy
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        • Research Summary

        Innovation and Productivity

        In this stream of research, Professor Steinwender examines how firms adjust their innovative behavior and productivity in response to changes in the external environment. Analyzing Spanish firm-level data, she finds that two mechanisms proposed in the economic... View Details

        • February 2021
        • Case

        Measuring Impact at JUST Capital

        By: Charles C.Y. Wang and Ethan Rouen
        JUST Capital is a nonprofit organization that seeks to make public companies more "just" by measuring and ranking their overall impact on society, based on the priorities most important to the average American. This case examines JUST's strategy for influencing... View Details
        Keywords: Nonprofit Organizations; Ethics; Measurement and Metrics; Performance Evaluation; Social Issues; Corporate Social Responsibility and Impact
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        • 06 May 2014
        • First Look

        First Look: May 6

        approaches that redesign specific incentives, tasks, and decisions to reduce temptations to cheat in the environment. This paper explores how these approaches can change behavior. We argue that integrating both approaches while avoiding... View Details
        Keywords: Sean Silverthorne
        • Research Summary

        Overview

        My work examines the social and economic processes that generate innovation and distribute its rewards in society, in the context of the United States over the past twenty years. For isntance, I have shown that in recent decades product innovations have... View Details
        • 19 Jun 2007
        • First Look

        First Look: June 19, 2007

        also show that the internal control provisions of section 404 of Sarbanes-Oxley make royalty arrangements based on self-reporting more attractive. Download the paper: http://www.hbs.edu/research/pdf/07-100.pdf Toward a Theory of View Details
        Keywords: Martha Lagace
        • May 2006 (Revised October 2007)
        • Case

        EU Verdict Against Microsoft

        By: David B. Yoffie and Michael Slind
        In 2004, following an investigation that began in 1998, the European Commission (EC) issued an antitrust judgment against Microsoft Corp., levying a record fine of 497 million euros ($613 million) and mandating changes of commercial behavior and bundling of Windows... View Details
        Keywords: Judgments; Governance Compliance; Lawsuits and Litigation; Monopoly; Business and Government Relations; Competitive Strategy; Software; European Union; United States
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