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  • March 2010 (Revised February 2011)
  • Case

Cognizant 2.0: Embedding Community and Knowledge Into Work Processes

By: Robert G. Eccles and Thomas H. Davenport
Knowledge management has been a high priority for Cognizant Technology Solutions since its inception since its global delivery model requires the global sharing of knowledge. Its first major tool was called the Knowledge Management Appliance but as Web 2.0 tools came... View Details
Keywords: Knowledge Management; Knowledge Sharing; Knowledge Use and Leverage; Product Development; Service Delivery; Business Processes; Organizational Structure; Cooperation; Information Technology Industry
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Eccles, Robert G., and Thomas H. Davenport. "Cognizant 2.0: Embedding Community and Knowledge Into Work Processes." Harvard Business School Case 410-084, March 2010. (Revised February 2011.)
  • Research Summary

Managing Multiple Identities at Work

By: Lakshmi Ramarajan
Peoples’ work identities, which are often a deep source of meaning for them, may conflict with or complement cultural, familial, or personal identities they value. A central focus of Professor Ramarajan’s work is understanding, on the individual level, how these... View Details
  • September–October 1994
  • Article

How to Integrate Work and Deepen Expertise

By: D. Leonard-Barton, H. K. Bowen, K. B. Clark, C. Holloway and S. C. Wheelwright
Keywords: Integration
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Leonard-Barton, D., H. K. Bowen, K. B. Clark, C. Holloway, and S. C. Wheelwright. "How to Integrate Work and Deepen Expertise." #94502. Harvard Business Review 72, no. 5 (September–October 1994): 121–130.
  • January 2025
  • Teaching Note

Generative AI and the Future of Work

By: Christopher Stanton and Shira Aronson
Teaching Note for HBS Case No. 824-130. View Details
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Stanton, Christopher, and Shira Aronson. "Generative AI and the Future of Work." Harvard Business School Teaching Note 825-110, January 2025.
  • February 1, 2020
  • Other Article

The Week Past and the Work Ahead

By: Peter Tufano
Keywords: Government and Politics; Business Education
Citation
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Tufano, Peter. "The Week Past and the Work Ahead." LinkedIn Pulse (February 1, 2020).
  • 1 Nov 2006
  • Keynote Speech

Cross-cultural Teamwork in Organizations

By: R. Ely
Keywords: Groups and Teams; Organizations; Diversity
Citation
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Ely, R. "Cross-cultural Teamwork in Organizations." National Work and Family Roundtable Meeting, Boston College Center for Work and Family, Boston, MA, November 01, 2006. (Keynote Address.)
  • 1995
  • Chapter

How to Integrate Work and Deepen Expertise

By: D. A. Leonard, H. K. Bowen, K. B. Clark, C. Holloway and S. C. Wheelwright
Keywords: Experience and Expertise; Performance Improvement
Citation
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Leonard, D. A., H. K. Bowen, K. B. Clark, C. Holloway, and S. C. Wheelwright. "How to Integrate Work and Deepen Expertise." In The Product Development Challenge: Competing Through Speed, Quality, and Creativity, edited by K. B. Clark and S. C. Wheelwright. Boston: Harvard Business School Press, 1995.
  • 2016
  • Article

The Dynamic Componential Model of Creativity and Innovation in Organizations: Making Progress, Making Meaning

By: Teresa M. Amabile and Michael G. Pratt
Leveraging insights gained through a burgeoning research literature over the past 28 years, this paper presents a significant revision of the model of creativity and innovation in organizations published in Research in Organizational Behavior in 1988. This... View Details
Keywords: Progress; Meaningful Work; Affect; Creativity; Organizations; Innovation and Invention; Motivation and Incentives
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Amabile, Teresa M., and Michael G. Pratt. "The Dynamic Componential Model of Creativity and Innovation in Organizations: Making Progress, Making Meaning." Research in Organizational Behavior 36 (2016): 157–183.
  • Article

Untapped Potential in the Study of Negotiation and Gender Inequality in Organizations

By: Hannah Riley Bowles and Kathleen L. McGinn
Negotiation is a process that creates, reinforces, and reduces gender inequality in organizations, yet the study of gender in negotiation has little connection to the study of gender in organizations. We review the literature on gender in job negotiations from... View Details
Keywords: Gender; Body of Literature; Negotiation Process; Organizational Culture; Research; Behavior; Equality and Inequality
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Bowles, Hannah Riley, and Kathleen L. McGinn. "Untapped Potential in the Study of Negotiation and Gender Inequality in Organizations." Academy of Management Annals 2 (2008): 99–132.
  • August 29, 2017
  • Article

How to Successfully Work Across Countries, Languages, and Cultures

By: Tsedal Neeley
According to a recent McKinsey Global Institute report, the number of people in the global labor force will reach 3.5 billion by 2030. Among the enormous changes this will demand are new skills, attitudes, and behaviors. A five-year study of the global workforce at... View Details
Keywords: Global Range; Globalized Firms and Management; Employees; Competency and Skills; Success
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Neeley, Tsedal. "How to Successfully Work Across Countries, Languages, and Cultures." Harvard Business Review (website) (August 29, 2017).
  • 1998
  • Chapter

How to Integrate Work and Deepen Expertise

By: D. A. Leonard
Keywords: Experience and Expertise; Working Conditions
Citation
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Leonard, D. A. "How to Integrate Work and Deepen Expertise." In The Work of Teams, edited by Jon R. Katzenbach. Boston, MA: Harvard Business School Press, 1998.
  • 2011
  • Working Paper

Fairness, Efficiency and Flexibility in Organ Allocation for Kidney Transplantation

By: Dimitris Bertsimas, Vivek F. Farias and Nikolaos Trichakis
We propose a scalable, data-driven method for designing national policies for the allocation of deceased donor kidneys to patients on a waiting list, in a fair and efficient way. We focus on policies that have the same form as the one currently used in the U.S. In... View Details
Keywords: Fairness; Policy; Health Disorders; Marketplace Matching; Performance Effectiveness; Rank and Position; Health Industry; United States
Citation
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Bertsimas, Dimitris, Vivek F. Farias, and Nikolaos Trichakis. "Fairness, Efficiency and Flexibility in Organ Allocation for Kidney Transplantation." Harvard Business School Working Paper, No. 12-025, October 2011.
  • August 2013
  • Article

Lords of the Harvest: Third-party Influence and Regulatory Approval of Genetically Modified Organisms

By: Shon R. Hiatt and Sangchan Park
Little is known about the factors that influence regulatory-agency decision making. We posit that regulatory agencies are influenced by the firms they regulate, but not exclusively via dyadic exchanges as is traditionally argued in the regulatory capture and... View Details
Keywords: Strategy; Government and Politics; Agriculture and Agribusiness Industry; United States
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Hiatt, Shon R., and Sangchan Park. "Lords of the Harvest: Third-party Influence and Regulatory Approval of Genetically Modified Organisms." Academy of Management Journal 56, no. 4 (August 2013): 923–944.
  • 2024
  • Working Paper

Navigating Software Vulnerabilities: Eighteen Years of Evidence from Medium and Large U.S. Organizations

By: Raviv Murciano-Goroff, Ran Zhuo and Shane Greenstein
How prevalent are severe software vulnerabilities, how fast do software users respond to the availability of secure versions, and what determines the variance in the installation distribution? Using the largest dataset ever assembled on user updates, tracking server... View Details
Keywords: Cybersecurity; Applications and Software; Technology Adoption; Consumer Behavior
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Murciano-Goroff, Raviv, Ran Zhuo, and Shane Greenstein. "Navigating Software Vulnerabilities: Eighteen Years of Evidence from Medium and Large U.S. Organizations." NBER Working Paper Series, No. 32696, July 2024.
  • May–June 2001
  • Article

Building a Strategy-Focused Organization

By: Robert S. Kaplan and David P. Norton
Keywords: Strategy; Organizations
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Kaplan, Robert S., and David P. Norton. "Building a Strategy-Focused Organization." Ivey Business Journal (May–June 2001): 12–19.
  • January–February 2013
  • Article

Fairness, Efficiency and Flexibility in Organ Allocation for Kidney Transplantation

By: Dimitris Bertsimas, Vivek F. Farias and Nikolaos Trichakis
We propose a scalable, data-driven method for designing national policies for the allocation of deceased donor kidneys to patients on a waiting list, in a fair and efficient way. We focus on policies that have the same form as the one currently used in the United... View Details
Keywords: Health Care Policy; Healthcare; Fairness; Resource Allocation; Policy; Health Care and Treatment; Medical Specialties; Health Industry; United States
Citation
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Bertsimas, Dimitris, Vivek F. Farias, and Nikolaos Trichakis. "Fairness, Efficiency and Flexibility in Organ Allocation for Kidney Transplantation." Operations Research 61, no. 1 (January–February 2013): 73–87.
  • 1989
  • Book

The Management of Organizations

By: Michael Tushman, C. O'Reilly and D. Nadler
Keywords: Organizations; Management
Citation
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Tushman, Michael, C. O'Reilly and D. Nadler, eds. The Management of Organizations. New York: Ballinger Publishing Company, 1989.
  • 1982
  • Book

Quality of Work Life and the Supervisor

By: Leonard A. Schlesinger
Citation
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Schlesinger, Leonard A. Quality of Work Life and the Supervisor. New York: Praeger, 1982.
  • July 2021 (Revised October 2021)
  • Module Note

Organizing for Social Change

By: Brian Trelstad and Preeti Varma
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Trelstad, Brian, and Preeti Varma. "Organizing for Social Change." Harvard Business School Module Note 322-028, July 2021. (Revised October 2021.)
  • February 2025
  • Module Note

Managing Work Arrangements: Technology and Talent Access

By: Christopher Stanton
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Stanton, Christopher. "Managing Work Arrangements: Technology and Talent Access." Harvard Business School Module Note 825-137, February 2025.
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