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Show Results For
- All HBS Web
(10,427)
- People (26)
- News (1,876)
- Research (6,690)
- Events (48)
- Multimedia (96)
- Faculty Publications (4,841)
- 2006
- Working Paper
The Value of a 'Free' Customer
By: Sunil Gupta, Carl F. Mela and Jose M. Vidal-Sanz
Central to a firm's growth and marketing policy is the revenus and profit potential of its customer assets. As a result, there has been a recent proliferation of work regarding customer lifetime value. However, extant research in this area is silent regarding how to... View Details
Gupta, Sunil, Carl F. Mela, and Jose M. Vidal-Sanz. "The Value of a 'Free' Customer." Harvard Business School Working Paper, No. 07-035, December 2006.
- 24 Jan 2014
- Other Presentation
Value Based Health Care Delivery
According to Harvard professor Michael Porter, health care reform is proving to be one of the defining issues of the 21st century, both in the United States and throughout the world. Costs are exploding even in single-payer systems driven by aging populations and... View Details
Porter, Michael E. "Value Based Health Care Delivery." Harvard Kennedy School, Center for Public Leadership, Cambridge, MA, January 24, 2014.
- 2001
- Working Paper
The Value Spread
By: Randolph B. Cohen, Christopher Polk and Tuomo Vuolteenaho
Cohen, Randolph B., Christopher Polk, and Tuomo Vuolteenaho. "The Value Spread." Harvard Business School Working Paper, No. 01-084, June 2001.
- Research Summary
The Value Profit Chain: Treat Employees Like Customers and Customers Like Employees
By: W. Earl Sasser
W. Earl Sasser, Jr., Leonard A. Schlesinger, and James L. Heskett complted a multi-firm study that provides further empirical verification of relationships established in their earlier examinations of 'breakthrough' service and the service profit chain.... View Details
- October 2003 (Revised May 2004)
- Teaching Note
Learning from LeapFrog: Creating Business and Educational Value (TN)
By: Lynda M. Applegate and Christopher Dede
Teaching Note for (9-804-062). View Details
- 1999
- Working Paper
The Value of Inverting and Porting - Chapter 13
By: Carliss Y. Baldwin and Kim Clark
- 2001
- Working Paper
Seeing Beyond Moore's Law: Value Beyond Performance and Cost/Performance
By: Michael J. Bass and Clayton M. Christensen
- 2014
- Working Paper
Adding Value Through Venture Capital in Latin America and the Caribbean
By: Josh Lerner, Ann Leamon, James Tighe and Susana Garcia-Robles
Venture capital (VC) investment has long been recognized as an engine for economic growth and development. Unlike bank loans, where the entrepreneur receives money and is left alone as long as the payments arrive on the pre-arranged schedule, venture capital... View Details
Lerner, Josh, Ann Leamon, James Tighe, and Susana Garcia-Robles. "Adding Value Through Venture Capital in Latin America and the Caribbean." Harvard Business School Working Paper, No. 15-024, October 2014.
- 2021
- Working Paper
Hidden Software and Veiled Value Creation: Illustrations from Server Software Usage
By: Raviv Murciano-Goroff, Ran Zhuo and Shane Greenstein
How do you measure the value of a commodity that transacts at a price of zero from an economic standpoint? This study examines the potential for and extent of omission and misattribution in standard approaches to economic accounting with regards to open source... View Details
Keywords: Server Software; Open Source Distribution; Applications and Software; Analytics and Data Science; Economics; Value Creation; Measurement and Metrics
Murciano-Goroff, Raviv, Ran Zhuo, and Shane Greenstein. "Hidden Software and Veiled Value Creation: Illustrations from Server Software Usage." NBER Working Paper Series, No. 28738, April 2021.
- Web
Aligning Reimbursement with Value - Institute For Strategy And Competitiveness
Measure Outcomes & Cost for Every Patient Aligning Reimbursement with Value Systems Integration Geography of Care Information Technology Aligning Reimbursement w... Aligning Reimbursement with Value... View Details
- 06 Nov 2023
- Video
The Value of an MBA in Manufacturing, Consumer Products, and Retail
- August 2009
- Case
Life Stories of Recent MBAs: Values and Ethical Challenges
By: Nitin Nohria, Matthew D. Breitfelder and Daisy A Wademan Dowling
Nohria, Nitin, Matthew D. Breitfelder, and Daisy A Wademan Dowling. "Life Stories of Recent MBAs: Values and Ethical Challenges." Harvard Business School Case 410-029, August 2009.
- September 1979
- Background Note
Calculating Net Present Values and Accumulations of Cash-Flow Streams
Keywords: Finance
Schleifer, Arthur, Jr. "Calculating Net Present Values and Accumulations of Cash-Flow Streams." Harvard Business School Background Note 180-026, September 1979.
- May 1989 (Revised October 1989)
- Supplement
Dow Corning Corp.: Business Conduct and Global Values (B)
Assumes that the reader has also read Dow Corning Corp. (A). Presents two difficult decisions faced by Dow Corning's Business Conduct Committee. A rewritten version of an earlier case. View Details
Keywords: Decision Making
Goodpaster, Kenneth E. "Dow Corning Corp.: Business Conduct and Global Values (B)." Harvard Business School Supplement 389-178, May 1989. (Revised October 1989.)
- Article
Subordinating Humanism: How Colliding Beliefs about a Living Wage Shape Personal Fulfillment and “Professional-Class” Identities in Working-Class Jobs
By: Lumumba Babushe Seegars, S. Lee, Erin Reid and Lakshmi Ramarajan
In a society dominated by market-based ideology and management practices that prioritize financial considerations, some organizations are shifting toward humanistic ideology and practices that emphasize human welfare. To examine this transformation in pay-setting, we... View Details
- January 1989 (Revised October 1993)
- Background Note
Note: Valuing a Business Acquisition Opportunity
Describes how to value an acquisition opportunity as a capital budgeting problem. Cash flows are discounted at the cost of capital and debt is deducted to value the equity capital of the target company. A key contribution of the note is the discussion of five methods... View Details
Fruhan, William E., Jr. "Note: Valuing a Business Acquisition Opportunity." Harvard Business School Background Note 289-039, January 1989. (Revised October 1993.)
- 2000
- Chapter
Value Creation and Process Management: Evidence from Retail Banking
By: Frances X. Frei and Patrick T. Harker
Keywords: Value Creation; Business Processes; Business or Company Management; Commercial Banking; Banking Industry
Frei, Frances X., and Patrick T. Harker. "Value Creation and Process Management: Evidence from Retail Banking." In Creating Value in Financial Services, edited by E. Melnick, P. Nayyar, M. Pinedo, and S. Seshadri. Kluwer Academic Publishers, 2000.
- May 2007
- Article
Multi-agent Learning and the Descriptive Value of Simple Models
By: Ido Erev and Alvin E. Roth
Keywords: Value
Erev, Ido, and Alvin E. Roth. "Multi-agent Learning and the Descriptive Value of Simple Models." Special Issue on Foundations of Multi-Agent Learning. Artificial Intelligence 171, no. 7 (May 2007): 423–428.
- March 2010
- Article
Calculating, Creating, and Claiming Value in Business Markets: Status and Research Agenda
By: Gary L. Lilien, Rajdeep Grewal, Douglas Bowman, Min Ding, Abbie Griffin, V. Kumar, Das Narayandas, Renana Peres, Raji Srinivasan and Qiong Wang
A key challenge facing business marketers surrounds developing a deeper understanding of customer needs. We conceptualize that challenge as having three dimensions: calculating, creating, and claiming value. We discuss key problems, new developments and research... View Details
Lilien, Gary L., Rajdeep Grewal, Douglas Bowman, Min Ding, Abbie Griffin, V. Kumar, Das Narayandas, Renana Peres, Raji Srinivasan, and Qiong Wang. "Calculating, Creating, and Claiming Value in Business Markets: Status and Research Agenda." Marketing Letters 21, no. 1 (March 2010): 287–299.
- 18 Nov 2011
- Conference Presentation