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  • 01 Feb 2008
  • What Do You Think?

How Sustainable Is Sustainability in a For-Profit Organization?

of any organization." Carol Holding associated brand value with sustainability: "As brand value will soon be included in a company's valuation ... we can more than ever monetize sustainable... View Details
Keywords: by Jim Heskett
  • 24 Mar 2008
  • Research & Ideas

Reducing Risk with Online Advertising

get caught, it won't be all that bad. If the best that can happen is to get paid full value and if the worst is to be paid zero, they're guaranteed to come out positive. There's an information asymmetry here. In particular, the merchant... View Details
Keywords: by Martha Lagace; Video Game; Web Services
  • 28 May 2014
  • Research & Ideas

Building Histories of Emerging Economies One Interview at a Time

Professor Geoffrey Jones, faculty chair of the Business History Initiative, and Chilean shipping entrepreneur Sven von Appen (HBS AMP 76). "I was talking to Sven about the role of history at HBS," Jones says, adding that von Appen... View Details
Keywords: by Julia Hanna
  • 04 May 2009
  • Research & Ideas

What’s Next for the Big Financial Brands

headquarters reminds us that a brand is a precious asset. The value of any brand asset depends upon whether it has delivered on its past promises and is believed likely to do so in the future. It takes years of effort to build brand trust... View Details
Keywords: by John Quelch; Banking; Financial Services
  • 24 Jul 2000
  • Research & Ideas

Global Brands: Connecting With Consumers Across Boundaries

"They are like personalities," whose strength is their consistency of quality and service. "They are the source of a reputation that customers can trust," added Jeanette Sarkisian Wagner (HBS AMP '90), vice chairman of... View Details
Keywords: by James E. Aisner
  • 25 Feb 2013
  • Research & Ideas

Lean Strategy Not Just for Start-Ups

grew. That meant that as more features were added or tweaked, there were more farmers to provide useful feedback from the field. "The more farmers you have, the better data you have," Cook said. Experimentation can be hard for... View Details
Keywords: by Carmen Nobel; Financial Services
  • 12 Oct 1999
  • Research & Ideas

Building Bridges: New Dimensions in Negotiation

Examples," Sebenius details how "3-D negotiation" provides practitioners with skills for effective dealmaking that create value on a sustainable basis. According to Sebenius, the first dimension of negotiation is by far the... View Details
Keywords: by Anita M. Harris
  • 07 Feb 2005
  • What Do You Think?

If You Blink, Will You Miss?

Summing Up The blinkers commenting on this month's column have it. But not without some strong caveats. All of which raise added questions. But what did you expect? Most readers and non-readers of Malcolm Gladwell's book, Blink: The Power... View Details
Keywords: by James Heskett
  • 21 Jan 2020
  • Research & Ideas

Lessons for Retailers from the Rebirth of Indie Bookstores

parties, music events, knitting circles, culinary demonstrations, and other events. Several stores Raffaelli visited reported staging over 500 events a year. “Bookstores have always been a place where people could convene and have a conversation about the issues of the... View Details
Keywords: by Michael Blanding; Entertainment & Recreation
  • 06 Nov 2000
  • What Do You Think?

Succession at GE: What’s Next?

concerning GE's choice of a possible successor to Jack Welch? In your responses there was little of the talk heard in the media about whether it will be possible for someone to successfully succeed Welch. The prevailing opinion was that the kind of leadership that... View Details
Keywords: by James Heskett
  • 19 Apr 2004
  • Research & Ideas

Ground-Floor Opportunities for Retail in India

diversified from there. Now, as CEO and managing director of Pantaloon Retail (India) Limited, he oversees thirty-two department stores in fifteen cities. "Ordinary people are buying what the rich can afford," he said, adding... View Details
Keywords: by Julia Hanna; Consumer Products; Retail
  • 27 May 2008
  • Sharpening Your Skills

Sharpening Your Skills: Thinking About Global

Professor John Quelch provides some answers. Key concepts include: For decades, Ford has created specialized products for different countries while Toyota, Nissan, and Honda sold standard products under a single brand umbrella. Ford's strategy resulted in View Details
  • 28 Feb 2017
  • First Look

First Look at New Research, February 28

2017 Advancing Organizational Theory in a Complex World Getting Started with Ambidexterity By: Binns, Andrew, and Michael Tushman Abstract—This paper demonstrates the value of thinking about ambidexterity as having three distinct... View Details
Keywords: Sean Silverthorne
  • 04 Aug 2003
  • What Do You Think?

Are We Facing an Attitude Shortage?

Summing Up "Good attitudes supercharge organizational performance beyond what the skill/talent level would indicate," according to Perry Miles. "Attitude is one of the strongest determinants of performance," added... View Details
Keywords: by James Heskett
  • 25 Apr 2000
  • Research & Ideas

Adjusting the Fit for Government

skills development." Other essentials for governments, Donovan said, are a willingness to privatize businesses, and to follow the rule of law "as opposed to the rule of individual parties and special interests." Another is what he termed an appropriate... View Details
Keywords: by Martha Lagace
  • 26 May 2015
  • First Look

First Look: May 26

offer different standalone utilities to users who have different preferences over the two platforms. We find that incentives to establish one-way compatibility-the platform with smaller standalone value allows users of the competing... View Details
Keywords: Sean Silverthorne
  • 10 Sep 2008
  • Research & Ideas

Long-Tail Economics? Give Me Blockbusters!

and five companion movies. Adding DVD and merchandise sales, theme parks, etc., Advertising Age valued the Potter economy at $15 billion. Sizzle. A blockbuster does not just address an important need. It... View Details
Keywords: by John Quelch; Entertainment & Recreation; Pharmaceutical
  • 25 Sep 2000
  • Research & Ideas

More Than the Sum of Its Parts: The Impact of Modularity on the Computer Industry

whole system. In effect, each module was free to evolve along its own trajectory. By accommodating unforeseen, after-the-fact improvements, the modular approach unleashed value for the system as a whole. At the request of Working... View Details
Keywords: by Staff; Computer; Consumer Products; Technology
  • 18 Jun 2001
  • Research & Ideas

When In-House Research Isn’t Enough

Les Vadasz noted Intel Capital's interest in investing in companies that added value and were a good strategic fit, that were already successful in their own market, and that presented a financially viable... View Details
Keywords: by Jim Aisner
  • 20 Jan 2009
  • Research & Ideas

Risky Business with Structured Finance

the value of the assets." In their paper, the authors recount how, over the past decade, risks have been repackaged to create triple-A-rated securities. By mid-2007, they write, 37,000 structured finance issues in the United States... View Details
Keywords: by Julia Hanna; Banking; Financial Services
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