Turn - Publications - Faculty & Research

September 2016 (Revised September 2017)
Case

Zalora Philippines: From Growth to Profitability

By: Donald Ngwe and Thales Teixeira

In May 2015 Paulo Campos, co-founder and CEO of Zalora Philippines, found himself at a crucial turning point in his young company’s development. In just three years, Zalora had come from entering the Philippine fashion retail industry as an unknown quantity to becoming... View Details

Keywords: Internet and the Web; Business Subsidiaries; Business Growth and Maturation; Fashion Industry; Retail Industry; Sweden; Southeast Asia; Philippines

Citation

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16 Jul 2018
News

Kids of Working Moms Grow Into Happy Adults

Dec 18 2013
Testimonial

Preparing Tomorrow's Leaders

12 Jun 2019
Research & Ideas

Investors Have More Than Money to Offer Entrepreneurs

Their Funds, How Can Your Investors Be Helpful? About the Author Julia B. Austin is a Senior Lecturer of Business Administration at Harvard Business School [Image: tolgart] Related Reading: Startup or Established Company? Which Is Best for You? How Entrepreneurs Can... View Details

Keywords: by Julia Austin

2023
Working Paper

ESG: From Process to Product

By: George Serafeim

ESG measurement, analysis, management, and communication is a process that the financial industry has turned into a product, resulting in many investment funds using the ESG label. This has caused confusion, generating demand for a framework that defines... View Details

Keywords: ESG; ESG (Environmental, Social, Governance) Performance; ESG Ratings; ESG Reporting; Investment Fund; Investment; Corporate Social Responsibility and Impact; Financial Services Industry

Citation

Read Now

30 Jan 2019
What Do You Think?

Who Will Measure up to These Two Remarkable Leaders?

obituaries 40 years from now? Who will we credit with turning an entire global industry upside down in a way that delivered unbelievably low costs as well as differentiated product/service performance to Customers, a great place to work... View Details

Keywords: by James Heskett; Air Transportation; Financial Services

April 1993 (Revised May 1994)
Case

General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (A)

By: F. Warren McFarlan and Katherine Seger

Designed to generate discussion on the issues of outsourcing from the perspective of a firm thinking about turning over its IS activities to a third-party vendor. View Details

Keywords: Management Systems; Management Style; Information Technology; Job Cuts and Outsourcing; Business Strategy; Economic Systems; Business or Company Management; Organizational Change and Adaptation; Business Processes; Employment; Emerging Markets; Activity Based Costing and Management; Information Technology Industry; Consulting Industry

Citation

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31 Mar 2011
News

The U.S. places long bets on energy innovation

08 Sep 2014
News

From A Chinese Apartment To Wall Street Darling: The Rise Of Alibaba

22 May 2017
Blog Post

Changing How You Think at HBS

are outside the box. HBS has turned me upside down. It started with changing my relationship to myself—getting in touch with my inner values and understanding more about who I really am and what I really care about. Building this “inner... View Details

20 Sep 2021
Research & Ideas

How Much Is Freedom Worth? For Gig Workers, a Lot.

For some gig workers, losing the flexibility to set their own schedules is equivalent to taking a 17 percent pay cut, according to new research that explores the wages and work habits of DoorDash drivers. App-based platforms that allow workers to start and stop work at... View Details

Keywords: by Lane Lambert; Technology

14 Jan 2020
Video

How Can Courageous Leadership Help Mid-Career Professionals?

19 Dec 2012
News

Whitman Battles H-P Identity Crisis

March 2023
Case

Ownership Works: Scaling a Profitable Social Mission

By: Ethan Rouen, Dennis Campbell and Andrew Robinson

Pete Stavros was on a high after his latest experiment with employee ownership. As the head of industrial investments for KKR, Stavros orchestrated the sale of CHI Overhead Doors, which turned into KKR’s best investment in more than two decades and created $360 million... View Details

Keywords: Employee Ownership; Knowledge Sharing; Nonprofit Organizations

Citation

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01 Oct 2019
News

The bias that can cause catastrophe

May 2008
Article

Working in the Gray Zone

By: Michel Anteby

Supervisors often turn a blind eye when employees use company resources and time to work on personal projects. They realize that stamping out such behavior may do more harm than good. View Details

Keywords: Employee Relationship Management; Management Practices and Processes; Performance Effectiveness; Behavior

Citation

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News

When regulation hinders environmental innovation

31 Mar 2015
News

Creating collaborative leaders

September 2012 (Revised January 2013)
Case

J.C. Penney's 'Fair and Square' Pricing Strategy

By: Elie Ofek and Jill Avery

As a he gets ready to release 2nd quarter 2012 results, Ron Johnson, the new CEO of department store J.C. Penney, is reconsidering the dramatic changes he initiated for the business model and brand image of his company. A new pricing scheme he put in place in February,... View Details