Tipping - Publications - Faculty & Research

Web

Knowing Your Students - Christensen Center for Teaching & Learning

who might have unique contributions to make at specific points. Transcript Getting to Class Early Tom DeLong Many professors find that getting to class early helps them feel more prepared to interact with their students. Transcript Do Students Want Teachers as Friends?... View Details

Web

Diversity and Inclusion - Christensen Center for Teaching & Learning

discussing and reflecting upon these issues outside of class.” “This is an important topic. We won’t be able to talk about it more today, but I will carve out time at the beginning of tomorrow’s class so we can discuss it further.” Tip... View Details

16 Jul 2020
Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

from others seeking work. Many other restaurant employees, particularly front-of-house tipped workers, earned more while working than receiving unemployment compensation and want to return quickly, but are concerned their income will drop... View Details

Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage

06 Sep 2022
Research & Ideas

Does Hybrid Work Actually Work? Insights from 30,000 Emails

guiding principle is that the team decides what the co-location schedule will be.” You Might Also Like: Let’s Move Forward from COVID—Without Forgetting What We’ve Learned Reunited and It Feels (Not) So Good: Tips for Managing a Rocky... View Details

Keywords: by Ben Rand

07 Jul 2011
What Do You Think?

So We Adapt. What’s the Downside?

our actions. With so much advocacy for flexibility and adaptability, is it time for a contrarian view? In a complex and confusing world, aren't those who appear to have the answers the ones we follow, for better or worse? Are we really at a View Details

Keywords: by Jim Heskett

11 Jun 2018
Research & Ideas

Why South Korea's Samsung Built the Only Outdoor Skating Rink in Texas

once its suits changed venue, Samsung dropped its holiday sponsorships like so much Christmas coal.) “I think what we are seeing is just the tip of the iceberg” “We saw the lengths that Samsung was going through to curry favor in... View Details

Keywords: by Michael Blanding; Legal Services

12 Aug 2020
Research & Ideas

Why Investors Often Lose When They Sue Their Financial Adviser

repealed the regulations shortly after they were introduced. Finra has considered measures to level the playing field, including letting parties eliminate more arbitrators and boosting arbitrators’ pay. Egan’s research suggests that those approaches View Details

Keywords: by Danielle Kost; Financial Services

04 Feb 2002
Research & Ideas

How To Do Business in Islamic Countries

"There are very few who are doing that yet," he added. "As a result, truly few Muslims who are international businesspeople are exposed to the vagaries of currency exchanges." There are religiously acceptable options for commodities, but they're... View Details

Keywords: by Martha Lagace

15 Nov 2022
Op-Ed

Why TikTok Is Beating YouTube for Eyeball Time (It’s Not Just the Dance Videos)

an 'ARMY' of Fans: Marketing Lessons from K-Pop Sensation BTS How Paid Promos Take the Shine Off YouTube Stars (and Tips for Better Influencer Marketing) Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu.... View Details

Keywords: by John Deighton and Leora Kornfeld

21 Sep 2020
Research & Ideas

Are You Sabotaging Your Own Company?

than creating an unpleasant situation among one’s fellow workers, engaging in bickering, or displaying surliness and stupidity.” The manual provides several other tips for stirring up “general interference with organizations and... View Details

Keywords: by Dina Gerdeman

Web

Impact of the New Medium - Edwin H. Land & Polaroid | Harvard Business School

Steve Allen Show in 1954, where television hosts revealed through one new medium the wonders of another. 71 Polaroid excelled at customer service. Camera owners received letters of welcome and inviting instructional booklets illustrating the operation and features of... View Details

01 Jun 2023
News

Curb Appeal

with the aftermath. And the most visible signs of New York’s garbage problems—rats dragging slices of pizza along subway platforms and bags of trash left curbside for hours on end—are just the tip of the rubbish pile. Although New York... View Details

Keywords: Alexander Gelfand; photography by Vance Jacobs; Justice, Public Order, and Safety Activities; Government

Web

Pre-Class Arrival - Christensen Center for Teaching & Learning

instructor energize the subsequent class discussion and signal strong commitment to learning. Transcript Christensen Center Tip Sheets Characteristics of Effective Case Method Teaching Elements of Effective Class Preparation Guidelines... View Details

12 May 2023
Blog Post

Independent Project: The Rise of Electric Heat Pumps

segments that are most equipped to make the switch first: Smaller-sized homes requiring smaller, cheaper pumps Lower-income households that can qualify for up to $10K in rebates. The IRA has been a major tipping point in electric heat... View Details

01 Dec 2018
News

Digital Transformation

Hyder Ahmad (MBA 1995) Hyder Ahmad (MBA 1995) sees the advancing digital transformation of business and society as a seismic shift, likening it to the changes brought on by the Industrial Revolution. “This is the tip of the iceberg. How... View Details

Web

Instructor Performance - Christensen Center for Teaching & Learning

way you teach. Transcript How Do People Experience You? Tom DeLong Professor Delong explores why it is important to know how people experience you, whether you are a student, a teacher, or a manager. Transcript Tip Sheets Guidelines for... View Details

14 Jun 2021
Op-Ed

When Your Nerves Get the Best of You, Change the Narrative

Author Francesca Gino is the Tandon Family Professor of Business Administration at Harvard Business School. She's the author of Rebel Talent: Why It Pays to Break the Rules in Work and Life. [Image: iStockphoto/IPGGutenbergUKLtd] How do you manage anxiety in stressful... View Details

Keywords: by Francesca Gino

01 Sep 2023
News

Case Study: The Home Team

it to market.” But with 400 Burros working in farm fields from California to Japan, the company is reaching a tipping point: “We’re shifting from an engineering mindset around getting it to work to a scaling mindset and an expanding set... View Details

Keywords: Jen McFarland Flint; Real Estate

Web

Online Business Strategy Course | HBS Online

Predicting Competition in Local Markets Competing Against Dominant Platforms Platforms in Your Value Chain Serial Acquirers Show Hide Details Concepts Understanding Network Effects Which Markets Will Tip Strategies for Underdogs Digital... View Details

Web

Data Practices - Research Computing Services

Data Practices Data Tips & Toolkits RCS has compiled an array of packages and tools that can help you with your data wrangling, web scraping, and statistical analysis, among others. Below is a selected list of View Details

Publications