Telecommunications - Publications - Faculty & Research

01 Oct 1998
News

Going Against the Flow

up a global hedge fund called JGP. "Our focus is on global trading, with a special emphasis on Brazil," Jakurski says. "Today's telecommunications allow those of us in faraway markets to compete with Wall Street's big guys. It's amazing -... View Details

Keywords: Dun Gifford, Jr.

02 Oct 2000
Research & Ideas

The Dubious Logic of Global Megamergers

Think of Maytag and Lloyd's Bank; both companies have prospered by focusing on their home markets of the United States and Great Britain, respectively. Telefónica de España, a midsize telecommunications company, has rejected the role of... View Details

Keywords: by Pankaj Ghemawat & Fariborz Ghadar

01 Oct 1999
News

Making the Case for Maine: HBS Club and State's CEO Discuss Business Issues

draws for new business, including location, lifestyle, a loyal and dedicated work force, and a sophisticated fiber-optic telecommunications system. It also lays out the problems that new businesses face, such as high taxes and a lack of... View Details

Keywords: Janine Brunell Looker

01 Jan 2005
News

Judith R. Haberkorn, 111th AMP, 1992

for women to think more about their marriage prospects than their business future. Nevertheless, Haberkorn walked into the Baltimore employment office of the AT&T-owned Chesapeake & Potomac Telephone Co. of Maryland and landed a job in the View Details

15 Apr 2021
News

Bringing Light to the Fight

of Spark, New Zealand’s largest telecommunications and digital services company. That practical experience informed her work on the board of Breast Cancer Foundation NZ, of which she became chair in 2009. “Measuring performance in charity... View Details

23 Jul 2001
Research & Ideas

Looking for CEOs in All the Wrong Places

At a recent gathering of chief executives in New York City, the CEOs of two companies shared pleasant dinner conversation. The first led a large, successful corporation; the second also served as a director of a telecommunications firm... View Details

Keywords: by Peter K. Jacobs; Employment

01 Oct 2015
News

Banking on Trust

and focused on some big-ticket items, such as telecoms. The net effect was dramatically improved telecommunications service in rural areas.” Sheppard calls this kind of knowledge sharing and relationship building “the World Bank at its... View Details

28 May 2019
News

Ask the Expert: In Security

served on the President’s National Security Telecommunications Advisory Committee, which provides industry expertise on national security preparedness. Over that time, cybersecurity has snowballed from a back-office IT function to one... View Details

Keywords: Jen McFarland Flint; cybersecurity

April 1995 (Revised April 1995)
Case

Home Shopping Network, Inc. (Abridged)

By: Timothy A. Luehrman

Home Shopping Network invented the video home shopping industry. It had immediate success in both the product and capital markets, which quickly drew imitators. This case describes the situation as of January 1986, when the company must decide how to sustain successes... View Details

Keywords: Capital Markets; Financing and Loans; Supply and Industry; Product; Strategy; Competition; Valuation; Telecommunications Industry

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August 1993
Case

GTE Corporation (C)

By: Jay O. Light and James O. Sailer

Keywords: Telecommunications Industry

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August 1992 (Revised June 1993)
Case

Compania de Telefonos de Chile

By: W. Carl Kester, Enrique Ostale and Charles McHugh La Follette

The newly privatized Chilean telephone company, Compania de Telefonos de Chile (CTC) must raise substantial new funds externally in order to finance its expansion program. This task is complicated by Chile's small, illiquid capital markets and the skeptical view of... View Details

Keywords: Capital Markets; Financing and Loans; Managerial Roles; Privatization; Expansion; Telecommunications Industry; South America; Chile

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February 1986 (Revised March 1986)
Case

GTE Corp. (B)

By: Andre F. Perold

Keywords: Telecommunications Industry

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December 2020
Supplement

France Télécom (C): An Unprecedented Trial

By: Cynthia A. Montgomery and Ashley V. Whillans

In the C case we learn that former CEO Didier Lombard, Deputy Chief Executive Louis-Pierre Wenes, Human Resources Head Olivier Barberot and France Telecom itself were charged for institutional harassment by French authorities, a first for a CAC 40 company. In December... View Details

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December 2020
Supplement

France Télécom (B): A Wave of Staff Suicides

By: Cynthia A. Montgomery and Ashley V. Whillans

In the B case we learn that at least 19 France Telecom employees took their own lives between 2006 and 2009, 12 others attempted suicide, and eight suffered from serious depression for reasons reportedly related to work. Some of these deaths occurred in public places,... View Details

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May 2018
Teaching Note

Maggie Wilderotter: Evolution of an Executive

By: Boris Groysberg and Robin Abrahams

Teaching Note for HBS No. 417-091. View Details

Keywords: Personal Development and Career; Personal Characteristics; Leadership Style; Networks; Gender; Power and Influence; Telecommunications Industry; United States

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March 2018 (Revised April 2018)
Case

Verizon 2018

By: Rosabeth Moss Kanter and Jonathan Cohen

In 2018, CEO Lowell McAdam led efforts to transform Verizon through digital innovation, media acquisitions and integration, and changes to the company culture. He sought to manage change at the company as growth in traditional areas slowed and position it as a leader... View Details

Keywords: Change; Change Leadership; Change Management; Innovation; Digital; Management; Leading Change; Innovation and Management; Acquisition; Integration; Telecommunications Industry; United States

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February 2015 (Revised May 2015)
Supplement

Nokia's Bridge Program: Outcome and Results (B)

By: Sandra J. Sucher and Susan J. Winterberg

Nokia's leaders reflect on the Bridge program, lessons learned during its implementation, and the business benefits it brought to the company. Nokia's Bridge program resulted in 60% of employees knowing their next step the day they exited the firm. It also helped... View Details

Keywords: Layoffs; Plant Closure; Outplacement; Shared Value; Business or Company Management; Job Cuts and Outsourcing; Restructuring; Employee Relationship Management; Telecommunications Industry

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June 2014 (Revised March 2017)
Teaching Note

Chorus and Telecom: Building the Boards

By: Boris Groysberg and Sarah L. Abbott

In 2011, Telecom, the largest telecom provider in New Zealand, was being divided into two publicly traded companies. In connection with this split, Sarah Naudé and Matt Stanley worked with the chairman of Telecom New Zealand, Wayne Boyd, to create two new boards of... View Details

Keywords: Board Of Directors; Women's Empowerment; Governance; Leadership; Selection and Staffing; Organizational Structure; Decision Making; Human Resources; Diversity; Telecommunications Industry; New Zealand

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2012
Other Unpublished Work

Towards Efficiencies in Canadian Internet Traffic Exchange

By: Benjamin Edelman and Bill Woodcock

Canadian Internet access is heavily and unnecessarily dependent upon foreign infrastructure, especially U.S. infrastructure. This dependence imposes significant burdens upon Canadian Internet users:

* Service prices are higher than would be the case if... View Details