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Show Results For
- All HBS Web
(1,110)
- News (220)
- Research (730)
- Multimedia (3)
- Faculty Publications (155)
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- 16 Jul 2008
- Op-Ed
What Should Employers Do about Health Care?
and health plan administrators measure and improve their health results for plan members. Fourth, employers must accelerate change in reimbursement to link financial success to clinical success. Today,... View Details
- 14 Jul 2003
- Research & Ideas
Keeping Your Balance With Customers
A successful CM strategy must address each of the following processes. (Typical objectives and measures for customer management are shown in Figure 1.) 1. Customer selection. The customer selection process... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 24 May 2011
- First Look
First Look: May 24
gaining ground in banking. In light of the recent financial crisis, several commentators concluded that the continuing expansion of risk measurement is dysfunctional (Power, 2009; Taleb, 2007). This paper asks whether the expansion of... View Details
Keywords: Sean Silverthorne
- January 2014
- Teaching Note
Evaluating Microsavings Programs: Green Bank of the Philippines (A), (B) and (C)
By: Nava Ashraf and Kristin Johnson
Keywords: Saving; Innovation and Invention; Measurement and Metrics; Product Design; Success; Performance Evaluation; Philippines
Ashraf, Nava, and Kristin Johnson. "Evaluating Microsavings Programs: Green Bank of the Philippines (A), (B) and (C)." Harvard Business School Teaching Note 914-022, January 2014. (Request a courtesy copy.)
- February 2014
- Supplement
Evaluating Microsavings Programs: Green Bank of the Philippines (C)
By: Nava Ashraf, Dean Karlan, Wesley Yin and Marc Shotland
Keywords: Saving; Innovation and Invention; Measurement and Metrics; Product Design; Success; Performance Evaluation; Banking Industry; Philippines
Ashraf, Nava, Dean Karlan, Wesley Yin, and Marc Shotland. "Evaluating Microsavings Programs: Green Bank of the Philippines (C)." Harvard Business School Supplement 914-003, February 2014.
- February 2014
- Supplement
Evaluating Microsavings Programs: Green Bank of the Philippines (B)
By: Nava Ashraf, Dean Karlan, Wesley Yin and Marc Shotland
Keywords: Microfinance; Saving; Innovation and Invention; Measurement and Metrics; Product Design; Success; Performance Evaluation; Banking Industry; Philippines
Ashraf, Nava, Dean Karlan, Wesley Yin, and Marc Shotland. "Evaluating Microsavings Programs: Green Bank of the Philippines (B)." Harvard Business School Supplement 914-002, February 2014.
- 06 Aug 2020
- Research & Ideas
Who Will Give You the Best Professional Guidance?
objective—especially given that they know the players and may be coaching them as well. If you are hiring an internal coach be thoughtful on who they will work with and how to measure their success vis-a-vis... View Details
Keywords: by Julia B. Austin
- 02 May 2012
- What Do You Think?
Can the “Leadership Industry” Fulfill Its Promise?
taught? If so, how should we measure success? If not, how do you explain the financial success of the leadership industry? Can the leadership industry fulfill its promise? What do YOU think? To Read More:... View Details
Keywords: by Jim Heskett
- 26 Jul 2024
- Research & Ideas
Why Great Ideas Get Stuck in Universities
commercial hindrance. A recent study of more than 500 biomedical startups suggests that ventures rooted in the core research of their founders have a more challenging time reaching key measures of success, such as raising capital or... View Details
- 30 Jun 2015
- First Look
First Look: June 30, 2015
pollution, and growing inequality. The case concludes with the decision to abandon GDP growth as a measure of success and opens questions about what this means for Shanghai and China. Moreover, the case... View Details
Keywords: Carmen Nobel
- 17 Jun 2014
- First Look
First Look: June 17
Publications August 2013 California Management Review What Impact? A Framework for Measuring the Scale & Scope of Social Performance By: Ebrahim, Alnoor, and V. Kasturi Rangan Abstract—Organizations with social missions, such as... View Details
Keywords: Sean Silverthorne
- 18 Jun 2001
- Research & Ideas
Tech Investment the Wise Way
Press, 2001. This excerpt is taken with permission from a contributed essay in Taking Technical Risks: How Innovators, Executives And Investors Manage High-Tech Risks, edited by Lewis M. Branscomb and Phillip E. Auerswald. Chesbrough and Rosenbloom discuss the... View Details
- 12 May 2011
- Research & Ideas
The Difficult Transition from For-Profit to Nonprofit Boards
Both organizations can grow, transform, merge, or die. Success is not guaranteed for either type of organization, but requires sustained work. In both cases, cash is king. This for-profit focus is critical for a nonprofit board. In both... View Details
Keywords: by Sean Silverthorne
- 08 Nov 2024
- HBS Case
What Wartime Service Taught These Historic Leaders
think in successful businesses there is both a sense of strategy and how you allocate resources to get the maximum impact.” His humility allowed Eisenhower to play a long game—working under other officers and learning how to bring out the... View Details
- 02 Jul 2001
- What Do You Think?
Built to Last or Bought to Sell?
destruction" research. As Devdip Ganguli put it: "The sphere of influence of companies goes beyond themselves and their investors: their decisions encompass social and environmental consequences too. Therefore to say that the ultimate View Details
Keywords: by James Heskett
- 05 Jan 2010
- First Look
First Look: January 5
pairwise industry and establishment level and measure agglomeration in a global and continuous metric space. These indices exhibit distinct advantages compared to traditional measures of agglomeration... View Details
Keywords: Martha Lagace
- 06 Oct 2011
- What Do You Think?
How Will the ‘Moneyball Generation’ Influence Management?
Several respondents suggested that the successful use of such analytics require much more than the data itself. For example, Doug Elliott commented that "The lesson of 'Moneyball' is about knowing what to look for in the first place.... View Details
Keywords: by James Heskett
- 01 Oct 2013
- First Look
First Look: October 1
http://www.people.hbs.edu/liyer/BCCI_JEBO_Final_Sept2013.pdf August 2013 Contemporary Accounting Research The Role of Performance Measures in the Intertemporal Decisions of Business Unit Managers By: Bouwens, Jan, Margaret A. Abernethy,... View Details
Keywords: Sean Silverthorne
- 11 Feb 2014
- First Look
First Look: February 11
from the athenahealth practice management system and EHR task logs. Methods: We developed monthly measures of EHR use and delegation to support staff from task logs. Productivity was measured using work... View Details
Keywords: Sean Silverthorne
- 08 Oct 2015
- Research & Ideas
Four Questions Fundraisers Must be Prepared to Answer
I ever had, allowing you to partner with like-minded people and get measurable results.” “I am not the first to observe that it’s easier for most people to make money than it is to give it away” Stevenson has served as a director and... View Details
Keywords: by Julia Hanna