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- All HBS Web (1,219)
- Faculty Publications (253)
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- 01 Nov 2022
- Research & Ideas
A Penny for Your Thoughts? For Big-Picture Ideas, the Right Pay Structure Matters
employees to propose new ideas when it came to “narrow-scope innovations” having to do with their particular task, the authors find. For example, a machine operator might suggest ways to limit mechanical breakdowns that are lowering... View Details
Keywords: by Scott Van Voorhis
- 28 Nov 2005
- Research & Ideas
Unilever: Transformation and Tradition
job."1 It was remarkable that the corporate image of a company whose brands were so well known, and whose operations were so widespread, was so indistinct. There were times between the 1960s and 1990 when Unilever appeared amorphous.... View Details
- 25 Oct 2020
- Research & Ideas
The Dark Side of Fintech Borrowing
fintech lenders harvest deeper insight into those borrowers that banks typically reject after running a standard credit check. Fintech lenders claim to consult additional metrics like utility bills or rent payments to identify... View Details
- 24 May 2018
- Research & Ideas
Distance Still Matters in Business, Despite the Internet
wireless—varies dramatically by location, especially when comparing urban and low-density locations, but even when comparing one city to another. On a different dimension, the types of employment affiliated with implementing frontier internet services and View Details
Keywords: by Sean Silverthorne; Transportation; Telecommunications; Shipping; Publishing; Technology
- 08 Aug 2005
- Research & Ideas
A Balanced Scorecard Approach To Measure Customer Profitability
The approach has been successfully applied in more than 100 organizations and readily scales up even to companies with hundreds of thousands of products and services, dozens of operating departments, and thousands of customers. The end... View Details
Keywords: by Robert S. Kaplan
- 23 Aug 2016
- First Look
August 23, 2016
of principles for responsible investment, a standard that falls well short of integrating ESG considerations into their investment decisions. Myth Number 3: Companies cannot influence the kind of shareholders that buy their shares, and... View Details
Keywords: Sean Silverthorne
- 01 May 2020
- What Do You Think?
Does Remote Work Mix with Organizational Culture?
me when I say that most men can’t even begin to understand this. Long live remote work!” Adrian Zicari suggests that the problem of extending a culture into a remote workforce is not one of technology. As he put it, “(Company) structures, View Details
Keywords: by James Heskett
- 25 Aug 2003
- Research & Ideas
Why IT Does Matter
ability to rapidly and more deeply analyze huge databases. Understanding the potential and then deciding when the time is right to seize these transformative applications will be neither routine nor boring for the CEO or CIO. Grid computing, View Details
Keywords: by F. Warren McFarlan & Richard L. Nolan
- 31 Jan 2023
- Op-Ed
Can Insurance Technology Solve the Uninsured Driver Problem?
Despite mandates requiring motorists to carry car insurance, 13 percent of US drivers operate vehicles without any coverage—a problem that exposes uninsured drivers to catastrophic financial risks and leads to higher premiums for insured... View Details
- 27 Sep 2013
- Working Paper Summaries
The Impact of Conformance and Experiential Quality on Healthcare Cost and Clinical Performance
- 10 Nov 2003
- Research & Ideas
Globalization: The Strategy of Differences
extent. For a start, it's possible to apply different strategies to different elements of a business. CEMEX pursued a financial strategy of arbitraging capital cost differences even as it implemented a standardized View Details
Keywords: by Pankaj Ghemawat
- 21 Feb 2005
- Op-Ed
Is Business Management a Profession?
requirement of passing a standard exam before being admitted to practice, nor are senior managers, investment bankers, or consultants required to participate in continuing education. There is no explicit obligation, for example, for... View Details
- 13 Dec 2021
- Research & Ideas
The Unlikely Upside of Mergers: More Diverse Management Teams
equates to roughly 60 percent of the total US workforce. Zhang tracked acquired firms for 10 years, from five years before they were purchased through the five years afterward. He found that companies whose acquirers operated in the same... View Details
Keywords: by Lane Lambert
- 11 Mar 2014
- First Look
First Look: March 11
and find that employees hired from low employment districts outperform their non-remote counterparts in standardized verbal and logical tests at the recruitment stage. To explain why the firm might be more likely to select high ability... View Details
Keywords: Sean Silverthorne
- 10 Aug 2015
- Research & Ideas
New Medical Devices Get To Patients Too Slowly
life and death for patients. "One device I am studying allows you to replace a heart valve through a catheter inserted in the thigh, rather than doing open-heart surgery," she says. "It allows a whole group of people who are very sick to get a View Details
- 03 Mar 2003
- Research & Ideas
Top Ten Legal Mistakes Made by Entrepreneurs
counsel. Lawyers who have no experience working with entrepreneurs and venture capitalists will most likely focus on the wrong things while failing to recognize some of the more subtle potential traps. It's better to hire someone who has played the game, who knows... View Details
Keywords: by Staff
- 12 Dec 2006
- First Look
First Look: December 12, 2006
earnings. Estimates indicate that a one standard deviation increase in the tax burden from repatriating foreign income is associated with a 7.9 percent increase in the ratio of cash to net assets. In addition, certain firms, specifically... View Details
Keywords: Martha Lagace
- 27 Nov 2000
- Research & Ideas
The Dynamics of Standing Still: Firestone Tire & Rubber and the Radial Revolution
million Firestone 500 tires at a cost of $150 million after taxes–an action that constituted the largest consumer recall in U.S. history.19 Firestone's move into radials was not only consistent with the company's standard View Details
- 15 Dec 2003
- Research & Ideas
The New Global Business Manager
should be involved. You must have at the table the global business managers who can represent the need for an integrated worldwide strategy and more efficient standardized products. They can then argue with country managers who say,... View Details
Keywords: by Cynthia Churchwell
- 06 Oct 2020
- Sharpening Your Skills
18 Tips Managers Can Use to Lead Through COVID's Rising Waters
transparent communication. Embracing a program that is Unrelenting and iterative. Setting Concentrated and focused steps to serve as a guiding set of goals. Driving Action by accepting uncertainty as the new normal. Embracing Agility and an View Details
Keywords: by Sean Silverthorne