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  • July 2004 (Revised March 2006)
  • Background Note

Work and Job Search Related Stress

Explores the experience of work-related stress and examines various coping tactics. Pays particular attention to stress related to the job-search process. Teaching Purpose: To help students recognize sources of stress and develop more effective coping skills. View Details
Keywords: Job Search; Personal Development and Career; Emotions
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Higgins, Monica C., Stacy McManus, and Zibby Schwarzman. "Work and Job Search Related Stress." Harvard Business School Background Note 405-013, July 2004. (Revised March 2006.)
  • 2020
  • Article

Humanizing Management and Innovation

By: Hirotaka Takeuchi
This article is an excerpt from The Wise Company book that Ikujiro Nonaka and I published in October 2019 from Oxford University Press. It is a sequel to The Knowledge-Creating Company book we published 25 years ago. As our thinking evolved from information to... View Details
Keywords: Knowledge Creation; Knowledge Practice; Phronesis; Practical Wisdom; Ba; Continuous Innovation; Fusion Of Analog And Digital; Management As A Way Of Life; Management Style; Emotions; Innovation and Management
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Takeuchi, Hirotaka. "Humanizing Management and Innovation." Kindai Management Review 8 (2020): 20–29.
  • 1976
  • Chapter

The Romance of Community: Intentional Communities as Intensive Group Experience

By: R. M. Kanter
Keywords: Civil Society or Community; Groups and Teams; Emotions
Citation
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Kanter, R. M. "The Romance of Community: Intentional Communities as Intensive Group Experience." In The Intensive Group Experience, edited by M. Rosenbaum and A. Snadowsky. New York: Free Press, 1976.
  • August 1978 (Revised April 1987)
  • Supplement

Assistant Professor Graham and Ms. Macomber (B)

Supplements the (A) case. View Details
Keywords: Conflict Management; Interpersonal Communication; Leadership Style; Emotions; Education Industry
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Christensen, C. Roland. "Assistant Professor Graham and Ms. Macomber (B)." Harvard Business School Supplement 379-021, August 1978. (Revised April 1987.)
  • August 1978 (Revised December 1986)
  • Case

Assistant Professor Graham and Ms. Macomber (A)

By: C. R. Christensen
A student takes a position on a case which is in conflict with the other students' conclusions. The professor believes the student's answer is correct but does not indicate so in class. As a result, the student withdraws from further class participation. View Details
Keywords: Conflict Management; Interpersonal Communication; Leadership Style; Emotions; Education Industry
Citation
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Christensen, C. R. "Assistant Professor Graham and Ms. Macomber (A)." Harvard Business School Case 379-020, August 1978. (Revised December 1986.)
  • 2025
  • Working Paper

Why Most Resist AI Companions

By: Julian De Freitas, Zeliha Oğuz-Uğuralp, Ahmet Kaan Uğuralp and Stefano Puntoni
AI companion applications—designed to serve as synthetic interaction partners—have recently become capable enough to reduce loneliness, a growing public health concern. However, behavioral research has yet to fully explain the barriers to adoption of such AI and... View Details
Keywords: Generative Ai; Chatbots; Artificial Intelligence; Algorithmic Aversion; Lonelines; Technology Adoption; AI and Machine Learning; Well-being; Emotions
Citation
SSRN
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De Freitas, Julian, Zeliha Oğuz-Uğuralp, Ahmet Kaan Uğuralp, and Stefano Puntoni. "Why Most Resist AI Companions." Harvard Business School Working Paper, No. 25-030, December 2024. (Revised May 2025.)
  • November 2007
  • Supplement

Differences at Work: Allie (C)

By: Sandra J. Sucher and Rachel Gordon
In Differences at Work: (C) HBS Case No. 9-408-056 Allie decides not to pursue a sexual harassment charge and instead remedies the situation by transferring to the marketing division in her company. She reflects on how powerless the situation made her feel and how it... View Details
Keywords: Emotions; Ethics; Working Conditions; Rank and Position; Power and Influence
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Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Allie (C)." Harvard Business School Supplement 408-056, November 2007.
  • 20 Jul 2020
  • Working Paper Summaries

The Pursuit of Passion Propagates Privilege

Keywords: by Josephine Tan and Jon M. Jachimowicz
  • 17 Sep 2014
  • Sharpening Your Skills

Sharpen Your Negotiation Skills

Knowledge for a decade-and-a-half. Here are a number of articles and working papers you might find beneficial in upping your negotiation game. Negotiators Should Remain Cool And Collected. Right? The Role of Emotions in Effective... View Details
Keywords: by Sean Silverthorne
  • March 2012
  • Article

The New Science of Viral Ads

By: Thales Teixeira
It's the holy grail of digital marketing: the viral ad, a pitch that large numbers of viewers decide to share with family and friends. Several techniques derived from new technology can help advertisers attain this. In our research, two colleagues and I use... View Details
Keywords: Digital Marketing; Information Technology; Research; System; Marketing; Emotions; Television Entertainment
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Teixeira, Thales. "The New Science of Viral Ads." Harvard Business Review 90, no. 3 (March 2012): 25–27.
  • 09 Jun 2003
  • Research & Ideas

The Challenge of the Multi-site Nonprofit

between local and national leaders. Wide use of volunteer labor makes worker motivation more of an issue. Up to 60 percent of a nonprofit CEO's time is spent fundraising, time that could be spent building a more effective organization. The strong View Details
Keywords: by Sean Silverthorne
  • 23 Mar 2003
  • Research & Ideas

AIDS in Africa—What’s the Solution?

On a continent with many challenges to development, no issue is more pressing in Africa than the heavy toll of the AIDS epidemic. In addition to the staggering costs in terms of social upheaval and human suffering, AIDS cuts down workers... View Details
Keywords: by Julie Jette
  • 13 Aug 2008
  • Research & Ideas

The Inner Life of Leaders

reflecting on my research and writing, I became absorbed in extensive reading in the social sciences, notably anthropology and above all psychoanalysis. I suppose I could be accused of hero worship when I read intensively and extensively... View Details
Keywords: by Martha Lagace
  • 19 May 2011
  • Research & Ideas

Empathy: The Brand Equity of Retail

There's a famous line from the movie The Godfather, which is often repeated in corporate settings: "This is business, not personal." Ironically, though, that statement is actually bad business advice. During the Consortium for Operational Excellence in Retailing (COER)... View Details
Keywords: by Carmen Nobel; Health
  • 2011
  • Chapter

Cognitive, Affective, and Special-interest Barriers to Policy Making

By: Lisa L. Shu, Chia-Jung Tsay and Max Bazerman
Keywords: Policy; Cognition and Thinking; Emotions; Conflict of Interests
Citation
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Shu, Lisa L., Chia-Jung Tsay, and Max Bazerman. "Cognitive, Affective, and Special-interest Barriers to Policy Making." In Social Judgment and Decision Making, edited by Joachim Krueger.Frontiers of Social Psychology. Psychology Press, 2011.
  • 05 Sep 2006
  • First Look

First Look: September 5, 2006

called into question by several significant organizational stumbling blocks. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=106073   PublicationsAgency and Institutions: The Enabling Role of Individuals' View Details
Keywords: Sean Silverthorne
  • 23 Mar 2021
  • Book

Succeeding in the New Work-from-Anywhere World

and resources. Based on the work of pioneering sociologist Richard Hackman, regularly relaunching can increase the likelihood of success of a team by 30 percent or more. Blanding: You make a distinction between cognitive trust and View Details
Keywords: by Michael Blanding
  • 01 Oct 2009
  • What Do You Think?

Can the “Masks of Command” Coexist with Authentic Leadership?

particular social or work settings." While agreeing in general, Ann Parker voiced a note of caution: "All leaders at times mask their feelings, especially fear or uncertainty. The danger is that for some they begin to believe... View Details
Keywords: by Jim Heskett
  • July 2019
  • Article

The Gravitational Pull of Expressing Passion: When and How Expressing Passion Elicits Status Conferral and Support from Others

By: Jon M. Jachimowicz, Christopher To, Shira Agasi, Stéphane Côté and Adam D. Galinsky
Prior research attributes the positive effects of passion on professional success to intrapersonal characteristics. We propose that interpersonal processes are also critical because observers confer status on and support those who express passion. These interpersonal... View Details
Keywords: Passion; Admiration; Support; Emotions; Communication; Perception; Status and Position; Success; Situation or Environment; Competition
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Jachimowicz, Jon M., Christopher To, Shira Agasi, Stéphane Côté, and Adam D. Galinsky. "The Gravitational Pull of Expressing Passion: When and How Expressing Passion Elicits Status Conferral and Support from Others." Organizational Behavior and Human Decision Processes 153 (July 2019): 41–62.
  • 21 Jun 2012 - 24 Jun 2012
  • Conference Presentation

Visual Attention to Power Posers: People Avert their Gaze from Nonverbal Displays of Power

By: Elizabeth Baily Wolf
Existing literature suggests that people visually attend more to powerful/high-status people. However, previous studies manipulated target power/status via the target’s role (e.g., CEO or judge vs. mechanic or fry cook) or clothing (e.g., business suit vs. sweat suit).... View Details
Keywords: Nonverbal Communication; Behavior; Rank and Position; Emotions; Power and Influence
Citation
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Wolf, Elizabeth Baily. "Visual Attention to Power Posers: People Avert their Gaze from Nonverbal Displays of Power." Paper presented at the 9th Biennial Conference of the Society for the Psychological Study of Social Issues, Charlotte, NC, United States, June 21–24, 2012.
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