Signals - Publications - Faculty & Research

05 Apr 2004
Research & Ideas

Six Ways to Build Trust in Negotiations

party's history, culture, and perspective, you send the message that you're committed to the negotiation and the relationship—an integral step in trust building. This fluency also signals your readiness to follow through on your... View Details

Keywords: by Deepak Malhotra

08 Oct 2020
Research & Ideas

Keep Your Weary Workers Engaged and Motivated

signs of trouble, issues that aren’t visible to me, don’t wait to come to me until you have an accompanying solution. Bring me your early indicators and together we’ll devise experiments to tackle the challenge.’ Explicitly signaling you... View Details

Keywords: by Boris Groysberg and Robin Abrahams

13 Mar 2023
Research & Ideas

What Would It Take to Unlock Microfinance's Full Potential?

investment, and the people who weren’t nominated averaged no return at all. That was our first signal that some of these alternative screening mechanisms based on soft information could transform how we think about which entrepreneurs to... View Details

Keywords: by Jen McFarland Flint; Financial Services

29 Mar 2022
Book

5 Qualities That Help Companies Thrive for Decades—Even Centuries

countries. Developing a reputation for playing it straight sends a signal that can dissuade corrupt officials from knocking on a company’s door. It is also a beacon to other businesses that want to do the right thing. “I think there are... View Details

Keywords: by Sean Silverthorne

24 Jan 2005
Research & Ideas

Rethinking Activity-Based Costing

the company to incorporate estimates of the practical capacities of its resources, allowing the ABC cost drivers to provide more accurate signals about the cost and the underlying efficiency of its processes. Analyzing and reporting... View Details

Keywords: by Robert S. Kaplan & Steven R. Anderson

12 Aug 2020
Research & Ideas

Why Investors Often Lose When They Sue Their Financial Adviser

database provides brokers’ work history and past violations—valuable clues that might signal the potential for bias. Arbitration experts. Attorneys and firms that specialize in brokerage arbitration are more likely to maintain their own... View Details

Keywords: by Danielle Kost; Financial Services

04 Jun 2020
Book

It’s Not About You: Why Leaders Need to Look Outward

where he argued that you need to ground your case in logos, pathos, and ethos. You will also find this pattern in much of modern psychology literature. (See figure 2-1 .) Should we trust you? What signals are you sending about whether the... View Details

Keywords: by Kristen Senz

17 Dec 2014
Research & Ideas

How Our Brain Determines if the Product is Worth the Price

in the prefrontal cortex suggested to us that sequence matters: At the very simplest, the neural signals looked different when the price came first versus when the product came first," Karmarkar says. "When the product came... View Details

Keywords: by Carmen Nobel; Retail

2013
Working Paper

Clusters and the New Growth Path for Europe

By: Christian Ketels and Sergiy Protsiv

This paper outlines elements of a conceptual framework that clarifies the role that clusters play relative to government policies and actions of individual companies in supporting the emergence of "High Road" strategies that lead to better New Growth Path–related... View Details

Keywords: Technological Innovation; Competition; Industry Clusters; Globalization; Economic Growth; Europe

Citation

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04 Apr 2011
HBS Case

Reinventing the National Geographic Society

the same question Fahey debated with his team: to whom should this person report? To Fahey himself, signaling the importance of the role? To the Global Media Group, which is responsible for the magazine, book publishing, TV and film, and... View Details

Keywords: by Sean Silverthorne; Publishing

April 4, 2009
Article

The Return of State-Owned Enterprises: Should We Be Afraid?

By: Aldo Musacchio and Francisco Flores-Macias

The global financial crisis of 2008-2009 has prompted many industrialized states worldwide to increase their stakes in private corporations. This wave of partial nationalizations has come amidst full-scale expropriations in developing countries such as Venezuela,... View Details

Keywords: History; Private Ownership; State Ownership; Financial Crisis; Business and Government Relations

Citation

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10 Jan 2023
Op-Ed

Time to Move On? Career Advice for Entrepreneurs Preparing for the Next Stage

the thought of inheriting a team versus starting a team from scratch sound miserable? Or perhaps you never want to have to fundraise again? What would you have to see in your future role to signal potential? Often, when in transition, we... View Details

Keywords: by Julia Austin

Research Summary

Dissertation - Social Structure and Mechanisms of Collective Production:Evidence from Wikipedia

Andreea's dissertation research examines social networks in the setting of collective production, defined as collective action oriented towards production of collective goods - goods available for consumption by all members of a group whenever they... View Details

10 Dec 2014
Research & Ideas

Minimum Wage Debate Is Really About Social Values

those decisions. Q: What part does the minimum wage debate play in larger policy discussion about income inequality? A: We know that income inequality has been rising dramatically over the past several decades. If rising inequality is a View Details

Keywords: by April White; Retail; Manufacturing

Research Summary

Overview

By: Ayelet Israeli

Professor Israeli utilizes econometric methods and field experiments to study data driven decision making in marketing context. Her research focuses on data-driven marketing, with an emphasis on how businesses can leverage their own data, customer data, and market data... View Details

Keywords: Channel Management; Pricing; Pricing Policies; Online Marketing; E-commerce; Analytics; Econometrics; Field Experiments; Data Analytics; Artificial Intelligence; Value Of Data

Research Summary

Models of optimal experience (flow)

Flow is a state of profound task-absorption, involvement, and intrinsic enjoyment that makes the person feel one with the activity. Csikszentmihalyi's Flow Theory states that flow is more likely to occur in situations in which the person feels that the activity is very... View Details

25 Jun 2018
Research & Ideas

In America, Immigrants Really Do Get the Job Done

the administration has instituted high-profile travel bans and worked to undo the DACA (Deferred Action for Childhood Arrivals) policy of the Obama administration, the president has also often signaled a desire to shift the H-1B visa... View Details

Keywords: by Michael Blanding; Agriculture & Agribusiness; Technology; Service

16 Dec 2019
Research & Ideas

Taking on the Taboos That Keep Women Out of India's Workforce

powerful. Despite numerous advances in the Indian economy, reduced birth rates, higher levels of female education, and other promising signals (this year saw the highest-ever number of women elected to Indian Parliament) the number of... View Details

Keywords: by Julia Hanna

30 Jun 2014
Lessons from the Classroom

The Role of Emotions in Effective Negotiations

derailing a negotiation, but also in helping both sides come to better agreement. "To strip away emotions wouldn't be desirable," says Wasynczuk —even if it could be done. "Emotions are an expression of how people are processing information, and can give... View Details

Keywords: by Michael Blanding; Entertainment & Recreation; Sports

30 Nov 2022
Research & Ideas

Recruiters: Highlight Your Company’s Diversity, Not Just Perks and Pay

Why diverse organizations are attractive The researchers sent follow-up questions to ask why applicants value diversity information. “Many indicate that such information was useful because it signals the quality of the company, highlights... View Details