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Show Results For
- All HBS Web
(962)
- News (191)
- Research (641)
- Events (4)
- Multimedia (5)
- Faculty Publications (299)
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- 29 Mar 2022
- Book
5 Qualities That Help Companies Thrive for Decades—Even Centuries
countries. Developing a reputation for playing it straight sends a signal that can dissuade corrupt officials from knocking on a company’s door. It is also a beacon to other businesses that want to do the right thing. “I think there are... View Details
Keywords: by Sean Silverthorne
- 09 Jan 2020
- Book
Rethinking Business Strategy in the Age of AI
illustrated the approach with a variety of examples, from novel customer-facing apps (such as the innovative AI-enabled Google Assistant) to the new AI-enabled infrastructure powering Google’s data centers and cloud services. The announcement was a View Details
Keywords: by Dina Gerdeman
- 10 Dec 2014
- Research & Ideas
Minimum Wage Debate Is Really About Social Values
those decisions. Q: What part does the minimum wage debate play in larger policy discussion about income inequality? A: We know that income inequality has been rising dramatically over the past several decades. If rising inequality is a View Details
- 12 Aug 2020
- Research & Ideas
Why Investors Often Lose When They Sue Their Financial Adviser
database provides brokers’ work history and past violations—valuable clues that might signal the potential for bias. Arbitration experts. Attorneys and firms that specialize in brokerage arbitration are more likely to maintain their own... View Details
- 04 Jun 2020
- Book
It’s Not About You: Why Leaders Need to Look Outward
where he argued that you need to ground your case in logos, pathos, and ethos. You will also find this pattern in much of modern psychology literature. (See figure 2-1 .) Should we trust you? What signals are you sending about whether the... View Details
Keywords: by Kristen Senz
- 04 Apr 2011
- HBS Case
Reinventing the National Geographic Society
the same question Fahey debated with his team: to whom should this person report? To Fahey himself, signaling the importance of the role? To the Global Media Group, which is responsible for the magazine, book publishing, TV and film, and... View Details
- 05 Apr 2004
- Research & Ideas
Six Ways to Build Trust in Negotiations
party's history, culture, and perspective, you send the message that you're committed to the negotiation and the relationship—an integral step in trust building. This fluency also signals your readiness to follow through on your... View Details
Keywords: by Deepak Malhotra
- 25 Oct 2020
- Research & Ideas
The Dark Side of Fintech Borrowing
Small Business Using Fintech to Disrupt Eastern Bank from Within Gender Bias Complaints against Apple Card Signal a Dark Side to Fintech Are fintech loans good for consumers? Share your insights below. View Details
- 29 Nov 2021
- Research & Ideas
How Bonuses Get Employees to Choose Work Over Family
send a signal that, not only do you care about the time workers spend on productive tasks,” Whillans says, “but also that you care about the quality of their life outside of work.” About the Author Rachel Kim Raczka is a writer based in... View Details
Keywords: by Rachel Kim Raczka
- 26 Jul 2022
- Research & Ideas
Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews
reviews helps consumers choose cleaner restaurants, which is a pretty robust finding." Harvard Business School Assistant Professor Chiara Farronato and Georgios Zervas, an associate professor at Boston University, used machine learning to pull out so-called hygiene... View Details
- 09 Dec 2013
- Research & Ideas
Cultural Disharmony Undermines Workplace Creativity
receiving creativity scores 23 percent lower than the average of the other conditions. In the other three conditions, creativity was about the same.] "As human beings, we pay more attention to negative information because it is a signal... View Details
Keywords: by Michael Blanding
- Research Summary
Overview
By: Ayelet Israeli
Professor Israeli utilizes econometric methods and field experiments to study data driven decision making in marketing context. Her research focuses on data-driven marketing, with an emphasis on how businesses can leverage their own data, customer data, and market data... View Details
- Research Summary
Models of optimal experience (flow)
Flow is a state of profound task-absorption, involvement, and intrinsic enjoyment that makes the person feel one with the activity. Csikszentmihalyi's Flow Theory states that flow is more likely to occur in situations in which the person feels that the activity is very... View Details
- 30 Jun 2014
- Lessons from the Classroom
The Role of Emotions in Effective Negotiations
derailing a negotiation, but also in helping both sides come to better agreement. "To strip away emotions wouldn't be desirable," says Wasynczuk —even if it could be done. "Emotions are an expression of how people are processing information, and can give... View Details
- 17 Dec 2014
- Research & Ideas
How Our Brain Determines if the Product is Worth the Price
in the prefrontal cortex suggested to us that sequence matters: At the very simplest, the neural signals looked different when the price came first versus when the product came first," Karmarkar says. "When the product came... View Details
- 15 Jun 2009
- Research & Ideas
GM: What Went Wrong and What’s Next
General Motors had laid the groundwork for decades of industry dominance, offering "a car for every purse and purpose" and pioneering the multidivisional structure that became one of the signal achievements of the modern... View Details
- 28 Sep 2020
- Research & Ideas
How Leaders Can Navigate Politicized Conversations and Inspire Collaboration
identifies a specific recipe for receptiveness that leaders and others can follow to improve collaborations and interpersonal interactions in general. “Conversational receptiveness involves using language that signals a person is truly... View Details
Keywords: by Kristen Senz
- 04 Sep 2012
- Working Paper Summaries
Level II Negotiations: Helping the Other Side Meet Its ‘Behind the Table’ Challenges
Keywords: by James Sebenius
- August 2024
- Case
Oculii
By: Andy Wu and Lucas Defilippo
It was a bright June day in 2016. Steven Hong, co-founder and COO of Oculii had just signed a letter of intent agreeing to a 51% stake acquisition by Nexteer Automotive, a global steering and driveline supplier company that developed advanced driver assistance systems... View Details
- 14 Oct 2021
- In Practice
Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return
elements of collaboration, however, may be where the real returns to in-person interaction occur, helping team members build relationships, foster trust, and cultivate healthy norms. Working in close proximity in a shared office can also be energizing, where View Details
Keywords: by Kristen Senz