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  • All HBS Web  (978)
    • News  (200)
    • Research  (650)
    • Events  (7)
    • Multimedia  (5)
  • Faculty Publications  (308)

Show Results For

  • All HBS Web  (978)
    • News  (200)
    • Research  (650)
    • Events  (7)
    • Multimedia  (5)
  • Faculty Publications  (308)
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  • 30 Nov 2021
  • In Practice

What's the Role of Business in Confronting Climate Change?

The 26th annual United Nations Climate Change Conference of the Parties, also known as COP26, ended with a hard-fought pact that called on businesses and governments to meet their climate change goals faster. The event followed an August report by the Intergovernmental... View Details
Keywords: by Lynn Schenk and Dina Gerdeman
  • 2014
  • Working Paper

Better Deals Through Level II Strategies: Advance Your Interests by Helping to Solve Their Internal Problems

By: James K. Sebenius
Many negotiators have constituencies that must formally or informally approve an agreement. Traditionally, it is the responsibility of each negotiator to manage the internal conflicts and constituencies on his or her own side. Far less familiar are the many valuable... View Details
Keywords: Strategy; Negotiation Tactics; Negotiation Participants; Negotiation Style
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Sebenius, James K. "Better Deals Through Level II Strategies: Advance Your Interests by Helping to Solve Their Internal Problems." Harvard Business School Working Paper, No. 14-091, March 2014.
  • 2006
  • Other Unpublished Work

Does Competition Increase Patent Litigation? Empirical Evidence of Strategic Patenting in the Telecom Equipment Industry

By: Juan Alcacer and Rachelle C. Sampson
Anecdotal evidence suggests that patent litigation has increased in the last 20 years as firms in knowledge intensive industries use patents more frequently to protect their knowledge stocks and managers focus on extracting new revenue streams from existing patent... View Details
Keywords: Patents; Competition; Lawsuits and Litigation
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Alcacer, Juan, and Rachelle C. Sampson. "Does Competition Increase Patent Litigation? Empirical Evidence of Strategic Patenting in the Telecom Equipment Industry." 2006. (Presented at Academy of Management Annual Meeting in Honolulu, HI, August 2005.)
  • Research Summary

Dissertation - Social Structure and Mechanisms of Collective Production:Evidence from Wikipedia

Andreea's dissertation research examines social networks in the setting of collective production,  defined as collective action oriented towards production of collective goods - goods available for consumption by all members of a group whenever they... View Details

  • 18 Apr 2023
  • Research & Ideas

What Happens When Banks Ditch Coal: The Impact Is 'More Than Anyone Thought'

Consumers who are eager to mitigate climate change can take many actions, such as reducing the number of airline flights they take or installing solar panels on their homes. But the planet is in a race against time, and individual action alone won’t help most countries... View Details
Keywords: by Barbara DeLollis; Financial Services; Mining
  • 01 Oct 2001
  • Research & Ideas

How To Make Restructuring Work for Your Company

necessary to decide how they will be spread over the merging companies' workforces. This decision can significantly impact the merger integration process and how the stock market values the merger, by sending employees and investors a View Details
Keywords: by Stuart C. Gilson
  • 28 Feb 2022
  • Research & Ideas

How Racial Bias Taints Customer Service: Evidence from 6,000 Hotels

the accounts were chosen to suggest a sender’s gender, race, and education. Examples include LaToya Washington, which was meant to signal a Black sender, Brad Anderson to indicate a white sender, and Mei Chen to represent an Asian sender.... View Details
Keywords: by Pamela Reynolds
  • 12 Aug 2020
  • Research & Ideas

Why Investors Often Lose When They Sue Their Financial Adviser

database provides brokers’ work history and past violations—valuable clues that might signal the potential for bias. Arbitration experts. Attorneys and firms that specialize in brokerage arbitration are more likely to maintain their own... View Details
Keywords: by Danielle Kost; Financial Services
  • 04 Jun 2020
  • Book

It’s Not About You: Why Leaders Need to Look Outward

where he argued that you need to ground your case in logos, pathos, and ethos. You will also find this pattern in much of modern psychology literature. (See figure 2-1 .) Should we trust you? What signals are you sending about whether the... View Details
Keywords: by Kristen Senz
  • 04 Apr 2011
  • HBS Case

Reinventing the National Geographic Society

the same question Fahey debated with his team: to whom should this person report? To Fahey himself, signaling the importance of the role? To the Global Media Group, which is responsible for the magazine, book publishing, TV and film, and... View Details
Keywords: by Sean Silverthorne; Publishing
  • April 4, 2009
  • Article

The Return of State-Owned Enterprises: Should We Be Afraid?

By: Aldo Musacchio and Francisco Flores-Macias
The global financial crisis of 2008-2009 has prompted many industrialized states worldwide to increase their stakes in private corporations. This wave of partial nationalizations has come amidst full-scale expropriations in developing countries such as Venezuela,... View Details
Keywords: History; Private Ownership; State Ownership; Financial Crisis; Business and Government Relations
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Musacchio, Aldo, and Francisco Flores-Macias. "The Return of State-Owned Enterprises: Should We Be Afraid?" Harvard International Review (website) (April 4, 2009).
  • 30 May 2005
  • Research & Ideas

Six Steps for Making Your Threat Credible

is credible. Does your counterpart truly believe you're ready to walk away from the deal? There are two components to signaling that you won't back down from a threat. This is the dilemma confronting negotiators who make threats: Your... View Details
Keywords: by Deepak Malhotra
  • 10 Feb 2021
  • Research & Ideas

Has #MeToo Changed How Hollywood Hires?

start of a project,” the researchers note. “The choice of the writer (and his/her gender), to a great extent, influences or correlates with later choices—including the hiring of a director and actors/actresses—and signals the type of... View Details
Keywords: by Rachel Layne; Media & Broadcasting
  • 07 Apr 2020
  • Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

the brand logo’s “M” apart to signal social distancing. "Nearly a quarter of brands have gone dark, pausing all of their paid marketing communications for the first and second quarter of the year." Many other Chief Marketing... View Details
Keywords: by Jill Avery and Richard Edelman
  • 25 Oct 2020
  • Research & Ideas

The Dark Side of Fintech Borrowing

Small Business Using Fintech to Disrupt Eastern Bank from Within Gender Bias Complaints against Apple Card Signal a Dark Side to Fintech Are fintech loans good for consumers? Share your insights below. View Details
Keywords: by Rachel Layne; Financial Services; Banking
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

local municipality. We have to update it nearly every day as things change. It’s almost impossible to operate a restaurant like that, and consumers are confused—they don’t know how to behave.” Adoption of specific reopening protocols and rigorous and consistent... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • 30 Jun 2014
  • Lessons from the Classroom

The Role of Emotions in Effective Negotiations

derailing a negotiation, but also in helping both sides come to better agreement. "To strip away emotions wouldn't be desirable," says Wasynczuk —even if it could be done. "Emotions are an expression of how people are processing information, and can give... View Details
Keywords: by Michael Blanding; Entertainment & Recreation; Sports
  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

signals and quickly adapt their activities to newly emerging information. They actively cooperate with external stakeholders (including, in some instances, their competitors) to pool and disseminate information and safeguard the stability... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • July 2020
  • Case

King's College Hospital in Crisis

By: John R. Wells and Benjamin Weinstock
On December 11, 2017, King’s College Hospital NHS Foundation Trust (King’s), one of London’s leading teaching hospital groups, was put into “special measures” by NHS Improvement (NHSI), the financial regulator of England’s National Health Service (NHS). The future of... View Details
Keywords: Hospitals; Financing; Health Care and Treatment; Financial Condition; Crisis Management; Organizational Structure; Transformation; Strategic Planning; United Kingdom
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Wells, John R., and Benjamin Weinstock. "King's College Hospital in Crisis." Harvard Business School Case 721-356, July 2020.
  • 29 Nov 2021
  • Research & Ideas

How Bonuses Get Employees to Choose Work Over Family

send a signal that, not only do you care about the time workers spend on productive tasks,” Whillans says, “but also that you care about the quality of their life outside of work.” About the Author Rachel Kim Raczka is a writer based in... View Details
Keywords: by Rachel Kim Raczka
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