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  • 09 Dec 2019
  • Research & Ideas

Identify Great Customers from Their First Purchase

Using information collected during a customer’s first purchase, a new marketing tool that leverages machine learning technology can provide firms with valuable predictions about the customer’s future behavior, says Eva Ascarza, a... View Details
Keywords: by Kristen Senz; Retail; Service
  • Web

Entrepreneurs | Baker Library | Bloomberg Center | Harvard Business School

Skip to Main Content HBS Entrepreneurs Collection Profiles About This Collection Contact Us Special Collections Search Paul Baier PurchasingCenter.com/Excara Frank Batten Weather Channel Steven B. Belkin Trans National Group (TNG) Hakeem... View Details
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Robert Higgins | Baker Library | Bloomberg Center | Harvard Business School

Skip to Main Content HBS Entrepreneurs Collection Profiles About This Collection Contact Us Special Collections Search Paul Baier PurchasingCenter.com/Excara Frank Batten Weather Channel Steven B. Belkin Trans National Group (TNG) Hakeem... View Details
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James Sharpe | Baker Library | Bloomberg Center | Harvard Business School

Whitehead About This Collection Contact Us Special Collections Baker Library Search Search Search Entrepreneurs Resources Persons James Sharpe James Sharpe, MBA 1976 Extrusion... View Details
  • 01 Dec 2023
  • News

Engaging Students More Deeply

Students at Success Academy stay more focused on the dot rug. Photo courtesy HBS Multimedia Development To tell the compelling stories of a developer working to revitalize Miami Beach, a Maine lobsterman confronting the economic risks of climate change, and a charter... View Details
Keywords: April White
  • September 2023 (Revised July 2024)
  • Case

Honest Jobs: A Path to Redemption

By: Paul A. Gompers and Jeffrey Barkas
Founded by a formerly incarcerated job seeker, Honest Jobs' mission is to be the hub where people with criminal records come to build careers and employers come to find great talent. Honest Jobs faced early challenges as a two-sided platform for justice-involved job... View Details
Keywords: Business Startups; Venture Capital; Recruitment; Entrepreneurial Finance; Selection and Staffing; Digital Platforms; Job Search; Mission and Purpose; Expansion; Employment Industry; United States; Colorado; Ohio; Texas
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  • Web

Dean LeBaron | Baker Library | Bloomberg Center | Harvard Business School

Skip to Main Content HBS Entrepreneurs Collection Profiles About This Collection Contact Us Special Collections Search Paul Baier PurchasingCenter.com/Excara Frank Batten Weather Channel Steven B. Belkin Trans National Group (TNG) Hakeem... View Details
  • 17 Aug 2009
  • Research & Ideas

Quantifying the Economic Impact of the Internet

recent TNS study reported the leading activities of Internet users as: used a search engine to find information (81 percent); looked up the news (76 percent); used online banking (74 percent); looked up the weather (65 percent);... View Details
Keywords: by John Quelch; Advertising; Publishing
  • 14 Jun 2011
  • First Look

First Look: June 14

of joining the platform relative to low-quality users. The net effect of these two parameters depends on whether they have a stronger impact on the gains from exclusion (higher average quality) or on its costs (lower quantity). Download the paper:... View Details
Keywords: Sean Silverthorne
  • 06 Oct 2020
  • Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

inappropriate ads promoting the brand’s “finger licking good” behavior, many brands quickly turned off existing creative and searched for new brand stories to tell that better reflected the new cultural environment. Consumers largely... View Details
Keywords: by Sean Silverthorne
  • 11 Jul 2017
  • First Look

First Look at New Ideas and Research, July 11

chain. However, companies that weren’t born as platform businesses rarely realize that they can—at least partially—turn their offerings into one, say the authors. And even if they do realize it, they often wander in the dark searching for... View Details
Keywords: Sean Silverthorne
  • Web

Industry Information - Alumni

current picture of the CPG business. CGT Consumer Goods Technology A collection of news, articles, featured content, sponsored events. A mission of being the intersection of business and technology in the... View Details
  • 21 Aug 2018
  • First Look

New Research and Ideas, August 21, 2018

2018 Boston: Harvard Business Review Press Driving Digital Strategy: A Guide to Reimagining Your Business By: Gupta, Sunil Abstract—Disruption and transformation get a lot of hype and for good reason. Digital technologies have disrupted... View Details
Keywords: Dina Gerdeman
  • 09 Oct 2001
  • Research & Ideas

Driven: How Human Nature Shapes Organizations

design process. This design rule is easy to state, but it is difficult to follow for two basic reasons. First, some core production technologies are less amenable to applying the rule than others. Second, organizations have a tendency to... View Details
Keywords: by Paul Lawrence & Nitin Nohria
  • 04 Mar 2019
  • What Do You Think?

What’s the Antidote to Surveillance Capitalism?

users of its search engine. We know now (and probably knew then but chose to ignore it) that the products of our searches are not free. They provide the basis for identifying our interests, potential... View Details
Keywords: by James Heskett; Advertising; Consumer Products
  • 12 Oct 2022
  • Research & Ideas

When Design Enables Discrimination: Learning from Anti-Asian Bias on Airbnb

fewer bookings of guests of color. In 2018, Airbnb announced it would no longer display guest photos prior to the acceptance of a booking request—a proposal that Luca had made two years earlier. Airbnb also reduced the prominence of host photos, removing them from the... View Details
Keywords: by Pamela Reynolds; Technology; Technology
  • 14 Aug 2018
  • First Look

First Look at New Research and Ideas, August 14, 2018

Case 818-047 Ryan Greene at Rainier Wearables No abstract available. Purchase this case: https://hbsp.harvard.edu/product/818047-PDF-ENG Harvard Business School Case 818-022 Careem: Raising a Unicorn This case follows two ex-McKinsey consultants, Magnus Olsson and... View Details
Keywords: by Sean Silverthorne
  • 17 Apr 2019
  • Research & Ideas

How Managers Stifle Creativity

Danielle Kost: Every executive is searching for the next big idea or strategy. Are there any techniques or approaches that people can use to stimulate their own creativity at work? Teresa M. Amabile: Three of the components necessary for... View Details
Keywords: by Danielle Kost
  • Web

Joiner - Entrepreneurship

of HBS to global startup regions. FALL Is becoming a joiner right for me: Attend Rock/CPD career panel What does a startup job search look like? Meet with a Career and Professional Development (CPD) entrepreneurship coach (login required)... View Details
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U.S. Steel | Baker Library | Bloomberg Center | Harvard Business School

the Corporate Image Gary Works Photograph Album Resources Research Links Films & TV Bibliography From the Director Site Credits Special Collections Search Exhibition Introduction The Founding of U.S. Steel and the Power of Public Opinion... View Details