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  • All HBS Web  (1,041)
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  • 02 Mar 2015
  • Research & Ideas

‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat

implementations, which reduced merchandise handling; labor scheduling systems coupled with a greater use of part-time labor sector-wide, which aligned employee levels closely with customer visits and left little spare capacity; and... View Details
Keywords: Re: Rajiv Lal; Retail
  • 29 May 2020
  • Op-Ed

How Leaders Are Fighting Food Insecurity on Three Continents

identified cases and affected sites. Unaffected nonoperational employees work as normal at the office, with hygiene practices and social distancing, using a split workforce schedule and remote-work arrangements. SecondBite quickly began... View Details
Keywords: by Howard Stevenson and Shirley Spence; Agriculture & Agribusiness
  • 29 Jul 2002
  • Research & Ideas

Get Off the Dime!

accept new software as long as they suffered little inconvenience and little change except reduced costs. They wanted their financial reporting to have their traditional look and feel. They wanted to do maintenance scheduling their way... View Details
Keywords: by John P. Kotter & Dan S. Cohen
  • 08 Jan 2016
  • Research & Ideas

Is it Worth a Pay Cut to Work for a Great Manager (Like Bill Belichick)?

consider Corey Dillon. When the Cincinnati Bengals’ all-time leading rusher was traded to the Patriots in 2003, he had been scheduled to earn $3.3 million in 2004 and $3.85 million in 2005. Dillon voluntarily restructured his... View Details
Keywords: by Boris Groysberg & Abhijit Naik; Sports
  • 13 Aug 2020
  • Research & Ideas

6 Ways to Support COVID-Weary Employees

informal “water cooler” conversations could go a long way in promoting belonging. Concrete tips I have heard from interviews include scheduling five to 10 minutes before a formal meeting for casual conversation, asking each other silly... View Details
Keywords: by Dina Gerdeman
  • 02 Jan 2012
  • Research & Ideas

Most Popular Articles of 2011

How They Can Do it Better (29,119) http://hbswk.hbs.edu/item/6665.html Published: April 25, 2011 A CEO's schedule is especially important to a firm's financial success, which raises a few questions: What do they do all day? Can they be... View Details
Keywords: by Staff
  • 17 May 2016
  • First Look

May 17, 2016

Yabbly has agreed to sell his company to a larger, well-funded startup, providing a return of capital for his investors and a home for his team. Two weeks prior to the scheduled closing, the team launches a final experiment based on the... View Details
Keywords: Sean Silverthorne
  • 09 Jan 2018
  • First Look

First Look at New Research and Ideas, January 9, 2018

head CT order, time from head CT order to head CT scheduled, time from head CT scheduled to head CT completed, and time from head CT completed to head CT preliminary report), each process was the bottleneck 30%, <1%, 27%, and 42% of... View Details
Keywords: Sean Silverthorne
  • 27 Aug 2014
  • Lessons from the Classroom

Learning From Japan’s Remarkable Disaster Recovery

example, begins with a store manager's shifting of work schedules to increase profitability. The manager is quickly pulled aside by his regional manager and told, "UNIQLO's mission in Kesennuma is to create jobs. It is not about... View Details
Keywords: by Sean Silverthorne; Energy; Utilities; Retail
  • 21 Apr 2003
  • Research & Ideas

Are Crummy Products Your Next Growth Opportunity?

Solution:Creating and Sustaining Successful Growth, written with co-author Michael E. Raynor, looks at the keys to creating new-growth companies that can sustain their competitive advantages. It is scheduled to be released in the fall by... View Details
Keywords: by Sean Silverthorne
  • 17 Feb 2021
  • Research & Ideas

Pandemic Self-Care for CEOs: Rituals, Running, and Cognitive Restructuring

control over the whole thing.” Another interviewee reported that coming up with a daily plan “took some time,” and all agreed that being “diligent” about daily routines was crucial. Some executives noted that the schedule helped... View Details
Keywords: by Gamze D. Yucaoglu, Robin Abrahams, and Boris Groysberg
  • 14 Dec 2009
  • Research & Ideas

Can Entrepreneurs Drive People Movers to Success?

transport/ride launched in 1967), and numerous airports. However, these systems were largely designed to move a large number of people on a fixed schedule along a track from point to point to point. In today's revival, people movers are... View Details
Keywords: by Martha Lagace; Transportation
  • 08 Sep 2009
  • Research & Ideas

The Height Tax, and Other New Ways to Think about Taxation

mind? A: A few trends stand out in policymaking. First, income tax schedules have "flattened out" in most developed countries, so that marginal tax rates don't rise nearly as much at high incomes as they did 30 years ago. This... View Details
Keywords: by Martha Lagace
  • 10 Jun 2002
  • Research & Ideas

Reinventing the Industrial Giant

sharing information electronically with the suppliers . . . auto makers know when to expect the parts needed to assemble a particular car, and they can schedule assembly accordingly. And suppliers can tap into the auto makers' order... View Details
Keywords: by Nitin Nohria, Davis Dyer & Frederick Dalzell; Manufacturing
  • 27 Jan 2014
  • Research & Ideas

Family CEOs Spend Less Time at Work

Sadun says. "Regardless of whether they were professional or family CEOs, they'd all leave early, and according to our interpretations, they were all leaving to watch the game." However, the data showed that the professional CEOs on average planned their View Details
Keywords: by Carmen Nobel
  • 16 Nov 2010
  • Lessons from the Classroom

Data.gov: Matching Government Data with Rapid Innovation

United States, his role from President Obama is to identify troubled projects, hold CIOs accountable (there are 200 CIOs across various government agencies, he said) and practice relentless follow-up. Gone are the days of deliverables View Details
Keywords: by Martha Lagace; Technology
  • 22 Dec 2003
  • Research & Ideas

Why Negotiation is Like Jazz

a negotiation, are likely to use opening-up improvisations. If you've hammered out the child-care schedule with your spouse for a particularly busy week, you've probably practiced an opening-up improvisation. Relational, substantive, and... View Details
Keywords: by Kathleen L. McGinn
  • 24 Oct 2024
  • Research & Ideas

With Millions of Workers Juggling Caregiving, Employers Need to Rethink Support

Overwhelmed and Schedule Challenged Working Moms Are Mostly Thriving Again. Can We Finally Achieve Gender Parity? Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Image created by HBSWK with asset... View Details
Keywords: by Christine Pazzanese, Harvard Gazette
  • 17 Sep 2001
  • Research & Ideas

Why E-commerce Didn’t Die With the Fall of Webvan

world, the economics were terrific. The business was highly scalable but, in addition, there was a great market for the digital information. So that part of the business looked to be very well-founded. But in the physical world, it was a business of delivery: trucks... View Details
Keywords: by Martha Lagace; Consumer Products; Retail
  • 14 Jan 2015
  • Research & Ideas

Thriving in the Turbulence of Emerging Markets

sustainable businesses can be built even in the most challenging of circumstances. Additional interviews are scheduled in India, Turkey, and on the HBS campus over the next several months. Note To Readers Do you find information from... View Details
Keywords: by Geoffrey Jones; Manufacturing; Auto
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