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Publications

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Show Results For

  • All HBS Web  (947)
    • People  (1)
    • News  (223)
    • Research  (632)
    • Events  (2)
    • Multimedia  (1)
  • Faculty Publications  (263)
← Page 18 of 947 Results →
  • 09 Jun 2022
  • HBS Case

From Truck Driver to Manager: US Foods’ Novel Approach to Staff Shortages

from HBS in 1992, and wrote the case study with HBS researchers Olivia Hull and Amy Klopfenstein. With a combination of savvy planning and creative thinking, US Foods managed to weather staff shortages while simultaneously growing its... View Details
Keywords: by Pamela Reynolds
  • 09 Apr 2018
  • Sharpening Your Skills

The Dark Side of Performance Bonuses

glitzy world of Las Vegas to steamy laundry plants in Asia. The results these studies have uncovered are important to understand for org designers, compensation committees, and any function such as sales that depends on incentives to... View Details
Keywords: by Sean Silverthorne
  • Web

Finance - Faculty & Research

Distributor Decisions By: Isamar Troncoso , Frank V. Cespedes and Stacy Straaberg June 2025 | Case | Faculty Research Education technology (edtech) company TagHive, founded in 2017, used a direct sales team and third-party distributors to... View Details
  • Web

Advisory Board - Entrepreneurship

Florida. Mr. Dauten has been active with Lutheran Social Services of Illinois (past board chair), School District #29 (past president), Ascension Church (past president), and the Metropolitan Planning Council (past board nember). He is... View Details
  • 08 Oct 2020
  • Research & Ideas

Keep Your Weary Workers Engaged and Motivated

necessities of social distancing attenuate or alter the traditional organizational levers. Several CEOs observed: “Keeping spirits high in a sales environment. At the moment our sales force has to work twice... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 01 Oct 2007
  • Research & Ideas

Encouraging Dissent in Decision-Making

which all organized human groups are susceptible—the suppression, especially during planning and decision-making, of views that might be perceived as contentious or disruptive to an organization's foundational beliefs. Consider the costs... View Details
Keywords: by Garry Emmons
  • 29 Jan 2019
  • First Look

New Research and Ideas, January 29, 2019

(2011), idiosyncratic shocks to the sales growth of large firms are positively and significantly correlated with GDP growth in our emerging markets sample. Relatedly, the negative impact of exchange rate shocks has a more acute impact on... View Details
Keywords: Dina Gerdeman
  • 13 Jul 2023
  • News

The Network Effect

my undergrad years that being a physician might not necessarily be the path I wanted to take into health care,” Mathur says.) Today, Model is head of financial planning and analysis at Agios Pharmaceuticals, a Cambridge-based biotech... View Details
  • 2014
  • Teaching Note

Fine Harvest Restaurant Group

By: Clara X. Chen, Kenneth A. Merchant, Tatiana Sandino and Wim Van der Stede
The Fine Harvest Restaurant Group cases A and B examine a company's design of a new system to evaluate the performance (and determine the bonuses) for its restaurant managers. Fine Harvest had traditionally evaluated restaurant managers based on store margins and had... View Details
Keywords: Incentive Systems; Relative Performance Evaluation; Restaurant Industry; Accounting; Economics; Human Resources; Measurement and Metrics; Labor; Performance; Salesforce Management; Retail Industry; North and Central America
Citation
Related
Chen, Clara X., Kenneth A. Merchant, Tatiana Sandino, and Wim Van der Stede. "Fine Harvest Restaurant Group." University of Southern California, Marshall School of Business Teaching Note, 2014.
  • 01 Mar 2024
  • News

Counter Intelligence

When Pano Christou (AMP 195, 2018) was hired at Pret A Manger in 2000, the idea that he would one day run the entire company could not have been further from his mind. At the chain’s Carnaby Street shop, in London’s Soho district, the 22-year-old had enough work just... View Details
Keywords: Amy Crawford
  • Web

All Functions - Recruiting

41% Receiving Sales <1% N/A N/A N/A Other Marketing 1% $128k 25th Percentile Base $151k Median $157k 75th Percentile Base N/A N/A Strategic Planning 8% $120k 25th Percentile Base $145k Median $175k 75th... View Details
  • 20 May 2014
  • First Look

First Look: May 20

governance, human capital, and informational frictions help account for the variation in management. Publisher's link: http://www.nber.org/papers/w20102 August 2013 Review of Economics and Statistics Does Planning Regulation Protect... View Details
Keywords: Sean Silverthorne
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

industry leaders to participate in a course capstone panel discussion of the COVID-19 crisis and what it means for the future of the industry. What we heard was that the restaurant industry was in deep economic trouble and that ill-conceived government bailout View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • 23 Oct 2000
  • Research & Ideas

The Strategy-Focused Organization

compensation systems linked to the scorecard and revising the planning and budgeting processes to support the strategy. They also reinforced the strategy and the scorecard at every opportunity, especially in their face-to-face meetings... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • Web

Leadership - Faculty & Research

been admitted to universities in 16 countries. The initiative’s funding model had also evolved, shifting from an exclusive reliance on Rakhimbayev’s donations to a donor base of 218 trustees—Kazakhstani business leaders who oversaw IQanat at the regional or district... View Details
  • Research Summary

Mastering Strategy Execution

By: Robert Simons

Professor Robert Simons’ research encompasses three areas of management accountability that are the foundation for successful strategy execution: organization design, performance measurement and control, and risk management. In addition, Simons is interested in the... View Details

  • 09 Apr 2019
  • First Look

New Research and Ideas, April 9, 2019

sales process, and some retailers did not understand why they should trust a small, young company with their payment security. By late 2017, Index had made some changes to reduce the average sales cycle, but... View Details
Keywords: Dina Gerdeman
  • 05 Sep 2012
  • First Look

First Look: September 5

all its emphasis on data and number crunching, conventional strategic planning is not actually scientific. It lacks the hypothesis generation and testing that's at the heart of the scientific method. To produce novel and successful... View Details
Keywords: Sean Silverthorne
  • 12 Aug 2014
  • First Look

First Look: August 12

notably higher entry rates and increases in plant productivity. These results are not present for districts located on another major highway system, the North-South East-West corridor (NS-EW). Improvements for portions of the NS-EW system were View Details
Keywords: Sean Silverthorne
  • 26 Apr 2024
  • Blog Post

How I Spent my 2+2 Deferral: Matthew Young

where I had the opportunity to pursue many strategic priorities including the sale of our team to HBS Alumni Josh Harris (MBA 1990). Did 2+2 change your path or alter your post-undergraduate plans? The 2+2 program allowed me to have... View Details
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