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Show Results For
- All HBS Web
(3,893)
- People (16)
- News (908)
- Research (2,472)
- Events (27)
- Multimedia (47)
- Faculty Publications (1,851)
- June 2009 (Revised March 2010)
- Teaching Note
Finland's S Group: Competing with a Cooperative Approach to Retail (TN)
By: Ramon Casadesus-Masanell, Jordan Mitchell and Samuli Skurnik
Teaching Note for [709409]. View Details
- 1982
- Book
The New Videotex Technology and Its Impact on Retailers in Canada
By: S. Ash and J. Quelch
Ash, S., and J. Quelch. The New Videotex Technology and Its Impact on Retailers in Canada. Canada, Dept. of Industry, Trade and Commerce, Technology Branch, Technological Innovation Studies Program Research report. Ottawa, Canada: Canada Ministry of Industry, Trade and Commerce, 1982.
- Research Summary
Overview
By: Antonio Moreno
Professor Moreno’s research explores how digital technologies are reshaping operational processes, with a particular focus on retail and service industries. His early work examined omnichannel retail—the integration of online and offline channels to create seamless... View Details
- 05 Jun 2017
- Working Paper Summaries
Cellophane, the New Visuality, and the Creation of Self-Service Food Retailing
- January 2008 (Revised August 2012)
- Case
Retail Sales of Health Insurance: Blue Cross Blue Shield of Florida
By: Regina E. Herzlinger and Grady Clouse
The BCBS of Florida is contemplating whether to enter the consumer-driven health care market and if so, whether to target such groups—and individuals—and in which of its geographic markets, and how. View Details
- April 1987 (Revised August 1987)
- Case
Sears, Roebuck and Co. and the Retail Financial Services Industry (B)
Christiansen, Evelyn T. "Sears, Roebuck and Co. and the Retail Financial Services Industry (B)." Harvard Business School Case 387-182, April 1987. (Revised August 1987.)
- 24 Oct 2018
- News
Is Retail Dying? Plus, How Are Companies Spending their Tax Cuts?
- 19 Mar 2024
- Video
The Value of an MBA in Manufacturing, Consumer Products, and Retail
- 06 Nov 2023
- Video
The Value of an MBA in Manufacturing, Consumer Products, and Retail
- 19 Mar 2024
- Video
The Value of an MBA in Manufacturing, Consumer Products, and Retail
- August 1999
- Article
Measuring the Efficiency of Service Delivery Processes: With Application to Retail Banking
By: F. Frei and P. Harker
Frei, F., and P. Harker. "Measuring the Efficiency of Service Delivery Processes: With Application to Retail Banking." Journal of Service Research 1, no. 4 (August 1999): 300–312.
- June 2022 (Revised August 2022)
- Case
Dollar Tree: Breaking the Buck
By: Jill Avery and Marco Bertini
For thirty-five years, Dollar Tree, a discount retail chain selling general merchandise, had held its fixed price point steady, pricing all of its household items, food, stationery, books, seasonal items, gifts, toys, and clothing that made up its diverse and... View Details
Keywords: Retailing; Pricing; Pricing Strategy; Discount Retailing; Discount Store; Marketing; Brands and Branding; Marketing Strategy; Price; Inflation and Deflation; Consumer Behavior; Retail Industry; United States
Avery, Jill, and Marco Bertini. "Dollar Tree: Breaking the Buck." Harvard Business School Case 522-091, June 2022. (Revised August 2022.)
- 23 Oct 2018
- Working Paper Summaries
Opportunistic Returns and Dynamic Pricing: Empirical Evidence from Online Retailing in Emerging Markets
- November 2013
- Article
Adding Bricks to Clicks: On the Role of Physical Stores in a World of Online Shopping
By: Jill Avery, Thomas Steenburgh, John A. Deighton and Mary Caravella
Buying a product has never been easier. Consumers can shop online, over the phone or via mail order, from home or on the go, and if they want to experience touch and feel, they can also visit a "real" store. Often, one and the same retailer offers several of these... View Details
Keywords: Channel Management; Retailing; Marketing; Marketing Channels; Marketing Strategy; E-commerce; Retail Industry; United States
Avery, Jill, Thomas Steenburgh, John A. Deighton, and Mary Caravella. "Adding Bricks to Clicks: On the Role of Physical Stores in a World of Online Shopping." GfK Marketing Intelligence Review 5, no. 2 (November 2013).
- Working Paper
Rebates in the Pharmaceutical Industry: Evidence from Medicines Sold in Retail Pharmacies in the U.S.
By: Pragya Kakani, Michael Chernew and Amitabh Chandra
Rising list prices are often used to illustrate the burden of prescription drug spending, but payers routinely negotiate rebates from manufacturers that generate differences between list and net prices. List prices are easily available and affect patient cost-sharing,... View Details
Keywords: Pharmaceuticals; Rebates; Health Care and Treatment; Markets; Price; Analysis; Pharmaceutical Industry
Kakani, Pragya, Michael Chernew, and Amitabh Chandra. "Rebates in the Pharmaceutical Industry: Evidence from Medicines Sold in Retail Pharmacies in the U.S." NBER Working Paper Series, No. 26846, March 2020.
- July 1982
- Supplement
U.S. Retail Coffee Market (A): Day 1 of Coffee Series, Assignment Sheet
Provides assignment questions and worksheets. To be handed out with the (A) case before Day One of the series. View Details
Yip, George S. "U.S. Retail Coffee Market (A): Day 1 of Coffee Series, Assignment Sheet." Harvard Business School Supplement 583-003, July 1982.
- Article
Developing Models for Planning Retailer Sales Promotions: An Application to Automobile Dealerships
By: Anirudh Dhebar, Scott A. Neslin and John A. Quelch
Dhebar, Anirudh, Scott A. Neslin, and John A. Quelch. "Developing Models for Planning Retailer Sales Promotions: An Application to Automobile Dealerships." Journal of Retailing 63, no. 4 (Winter 1987): 333–364.