Publications

Publications

Filter Results: (642) Arrow Down
Filter Results: (642) Arrow Down Arrow Up

Show Results For

Show Results For

← Page 18 of 642 Results →
  • 10 Feb 2003
  • Research & Ideas

Commodity Busters: Be a Price Maker, Not a Price Taker

with beating Microsoft. His battle was futile. He left the company as Novell began a long downward slide. The fighter pilot mentality of several U.S. airlines led to a price war in which billions of dollars were lost. Even in small protected niche markets such as View Details
Keywords: by Benson P. Shapiro

    Arthur Schleifer

    Keywords: retailing; retailing; retailing; retailing; retailing; retailing; retailing; retailing; retailing; retailing; retailing; retailing; retailing; retailing
    • 12 Feb 2021
    • News

    How Dunkin’ Donuts Took Over the World

    donut chain wars, details near-death takeover moments, and expounds on why a donut and a cup of coffee represent much more than a simple morning pick-me-up. READ MORE Hanna: Your book opens by setting the scene almost like an HBS case.... View Details
    Keywords: brands; leadership; management; strategy; operations; career; Retail Trade; Retail Trade
    • July 2023 (Revised May 2024)
    • Case

    Vytal: Packaging-as-a-Service

    By: George Serafeim, Michael W. Toffel, Lena Duchene and Daniela Beyersdorfer
    The Germany-based startup Vytal operated the largest digital-native reusable packaging-as-a-service network globally, having raised nearly €15 million, established a large network of restaurant partners, and prevented the use of millions of single-use take-out food... View Details
    Keywords: Climate Risk; Digital; Platform Strategies; Data; Packaging; Sustainability; Start-up; Startup; Entrepreneur; Impact; Circular; Growth Strategy; Innovation; Environmental Sustainability; Innovation and Invention; Business Growth and Maturation; Growth and Development Strategy; Business Startups; Resource Allocation; Risk Management; Adoption; Strategy; Performance Productivity; Service Delivery; Service Operations; Supply Chain; Distribution; Entrepreneurship; Climate Change; Green Technology Industry; Service Industry; Retail Industry; Germany; Europe
    Related
    • Web

    Technology & Operations Management Awards & Honors - Faculty & Research

    Supply Chain Management from Rotterdam School of Management for his thesis “Towards Better Warehouse Efficiency Distinction through Cross-Efficiency Measurement.“ Himabindu Lakkaraju : Winner of the 2017 INFORMS Data Mining Best Paper... View Details
    • Web

    Judges - Alumni

    a Rock Ventures Fellow. Industry Business Products and Services (B2B), Technology Verticals Artificial Intelligence & Machine Learning, CloudTech & DevOps, Cybersecurity, Supply Chain Tech, Virtual Reality, Saas, Robotics and Drones,... View Details
    • January 2021 (Revised April 2022)
    • Case

    Best Buy's Corie Barry: Confronting the COVID-19 Pandemic

    By: William W. George and Amram Migdal
    This case examines the leadership of Corie Barry, the new CEO of Best Buy, with a focus on actions the company took in 2020 to adapt to the COVID-19 pandemic. The case includes a history of Best Buy’s strategy and leadership, including the transitions between the... View Details
    Keywords: COVID-19 Pandemic; Change; Disruption; Volatility; Communication; Competency and Skills; Customers; Decision Making; Ethics; Fairness; Moral Sensibility; Values and Beliefs; Finance; Cash Flow; Financial Condition; Financial Liquidity; Goods and Commodities; Corporate Governance; Health Pandemics; Human Resources; Executive Compensation; Employees; Employee Relationship Management; Resignation and Termination; Retention; Selection and Staffing; Innovation and Invention; Jobs and Positions; Job Cuts and Outsourcing; Job Design and Levels; Job Interviews; Job Offer; Labor; Employment; Human Capital; Working Conditions; Law; Leadership; Leadership Development; Leadership Style; Management; Business or Company Management; Crisis Management; Growth and Development Strategy; Management Practices and Processes; Management Style; Management Succession; Management Systems; Management Teams; Risk Management; Operations; Distribution; Order Taking and Fulfillment; Logistics; Service Delivery; Service Operations; Supply Chain; Organizations; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Outcome or Result; Personal Development and Career; Retirement; Work-Life Balance; Planning; Strategic Planning; Problems and Challenges; Relationships; Business and Community Relations; Labor and Management Relations; Risk and Uncertainty; Safety; Science; Strategy; Retail Industry; North and Central America; United States; Minnesota
    Related
    • July 2020
    • Case

    Amanda and Kristen: Mented Cosmetics

    By: Steven Rogers, Jeffrey J. Bussgang and Alterrell Mills
    The co-founders (Black HBS alumnae) of an e-commerce beauty startup explore the unmet needs within the beauty industry. This case study examines the entrepreneurial opportunities that come from identifying an underserved market, specifically within the Black community... View Details
    Keywords: Brands and Branding; Competition; Customers; Disruption; Disruptive Innovation; Distribution Channels; Entrepreneurship; Finance; Macroeconomics; Marketing; Marketing Channels; Marketing Communications; Marketing Strategy; Mission and Purpose; Organizational Culture; Product Design; Product Development; Product Positioning; Sales; Social Issues; Social Marketing; Business Startups; Strategic Planning; Strategy; Supply Chain Management; Venture Capital; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; North and Central America; United States; New York (city, NY); New York (state, US)
    Related
    • Web

    2024 Reunion Presentations - Alumni

    commissioning a study and engaging with its results to inform strategic decision making. Trade, Logistics, and Geopolitics: New Realities for Supply Chains Professor Willy Shih No additional materials available + More Info – Less Info... View Details
    • 01 Feb 2002
    • News

    It's academic. (Not!)

    been a great friend. It makes me feel so good to know that my advisor is interested in my career and my well-being." Raman and Ton have been studying retail operation, focusing on an operational execution issue - namely, misplaced... View Details
    Keywords: Colleges, Universities, and Professional Schools; Educational Services
    • 28 May 2020
    • Research & Ideas

    Coronavirus Could Create a 'Bankruptcy Pandemic'

    available. For example, retail chains and commercial airlines, which lease a lot of their assets such as stores and airplanes, might rationally prefer Chapter 11 to restructuring out of court. The second... View Details
    Keywords: by Dina Gerdeman; Financial Services; Banking
    • May 2020 (Revised March 2022)
    • Case

    The Coronavirus (COVID-19) Pandemic and the Global Economy (A)

    By: Alberto Cavallo and Christian Godwin
    In April 2020, the world struggled to contain the exponential escalation of the coronavirus (COVID-19) pandemic. Dozens of countries had imposed restrictions on travel, work, and social gatherings. A large share of the global population was under lockdowns and... View Details
    Keywords: COVID-19 Pandemic; Demand and Consumers; Supply and Industry; Finance; Central Banking; Financial Markets; International Finance; Globalization; Government and Politics; Health Pandemics; Decision Making; Macroeconomics; Employment; Crisis Management; Supply Chain; Risk and Uncertainty; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Asia; China; Europe; Latin America; Africa; United States
    Related

      Jack M. Eckerd

      Eckerd introduced the self-service retailing model in his drug store operations and, in the process, built the largest drug store retail chain in the South. Eckerd was one of... View Details
      Keywords: Retail

        Steven A. Burd

        store chains in California, Illinois, Alaska and Texas. The improved, larger Safeway is now the third largest retail food chain in terms of sales, with revenues of $28.9... View Details
        Keywords: Retail
        • 03 Mar 2014
        • HBS Case

        Decommoditizing the Canned Tomato

        downturn. "An Italian friend in the business kept saying this is horrible, look what the retailers are doing to us," says Shelman. But Francesco told Shelman that the company was doing quite well. "And I said, you've got a bad economy,... View Details
        Keywords: by Maggie Starvish; Retail; Retail; Retail

          Ward Melville

          After mass-producing shoes for soldiers in World War I, Melville and an associate opened Thom McAn’s in New York as a low cost, high quality shoe retailer. The chain eventually encompassed over 1,200 stores. With Thom McAn’s as its anchor... View Details
          Keywords: Retail
          • 08 Dec 2008
          • Research & Ideas

          Thinking Twice About Supply-Chain Layoffs

          centers can seriously affect an organization's bottom line and undermine its strategy. "My research reveals that what happens in the last 10 yards of retail supply chains is really important. Customers often... View Details
          Keywords: by Julia Hanna; Retail

            Robert E. Wood

            Wood joined the retail business as a general manager at Montgomery Ward and Company, where he advocated the building of retail stores to capitalize on the growing importance of the automobile. After... View Details
            Keywords: Retail

              Donald G. Fisher

              Fisher opened his first store in 1969 selling exclusively Levi’s jeans. Five years later, Fisher created his own line of women’s jeans, called Gap jeans. Fisher expanded his company to include 2,300 retail stores in the U.S., Canada,... View Details
              Keywords: Retail
              • 28 Jul 2014
              • Research & Ideas

              Eyes Shut: The Consequences of Not Noticing

              safety of the employees who make the goods that the retailer sells? No need to feel awkward if your answer is no. Most people do not think about the harms created by indirect actions, that is, behaviors that hurt others indirectly, such... View Details
              Keywords: by Max H. Bazerman; Retail