Filter Results:
(795)
Show Results For
- All HBS Web (950)
- Faculty Publications (239)
Show Results For
- All HBS Web (950)
- Faculty Publications (239)
Sort by
- 04 Dec 2012
- First Look
First Look: December 4
philanthropic spending fluctuated dramatically as mega-events generally led to a punctuated increase in otherwise relatively stable patterns of giving by local corporations. The impact of natural disasters depended on the severity of... View Details
Keywords: Carmen Nobel
- 2016
- Working Paper
Operations in the On-Demand Economy: Staffing Services with Self-Scheduling Capacity
By: Itai Gurvich, Martin Lariviere and Antonio Moreno
Motivated by recent innovations in service delivery such as ride-sharing services and work-from-home call centers, we study capacity management when workers self-schedule. Our service provider chooses capacity to maximize its profit (revenue from served customers minus... View Details
Keywords: Strategic Servers; On-demand Economy; Independent Capacity; Distributed Systems; Uber; Service Operations; Performance Capacity
Gurvich, Itai, Martin Lariviere, and Antonio Moreno. "Operations in the On-Demand Economy: Staffing Services with Self-Scheduling Capacity." Working Paper, June 2016.
- 01 Oct 2007
- Research & Ideas
Encouraging Dissent in Decision-Making
during his own business career. Start At The Top "If you want good decision-making, contention is essential," George says. "When I joined Medtronic, one of the things undermining its performance was conflict avoidance. To... View Details
Keywords: by Garry Emmons
- 24 Sep 2018
- Research & Ideas
How Cost Accounting is Improving Healthcare in Rural Haiti
six-minute engagement with a patient as proof a clinic was performing very efficiently, rather than one that was severely under-staffed relative to the demand for its services. “The six-minute consult is not... View Details
- 21 Aug 2019
- Research & Ideas
What Machine Learning Teaches Us about CEO Leadership Style
CEOs into distinct communication styles that, among other things, appear to be correlated with the financial performance of their companies. “There is a whole ocean of data out there that people aren’t using” The research was conducted by... View Details
Keywords: by Michael Blanding
- 09 Mar 2003
- Research & Ideas
Six Keys to Building New Markets by Unleashing Disruptive Innovation
refinements or radical breakthroughs, improve the performance of established products and services along the dimensions that mainstream customers in major markets historically have valued. Examples: a microprocessor that enables personal... View Details
- 24 Jun 2014
- First Look
First Look: June 24
how roles encode individual responsibilities so that coordination between relative strangers is possible. We extend this research by introducing key tenets from team effectiveness research to theorize when role-based coordination might be... View Details
Keywords: Sean Silverthorne
- 11 Mar 2014
- First Look
First Look: March 11
our sample). August 2013 Marketing Letters To Groupon or Not to Groupon: The Profitability of Deep Discounts By: Edelman, Benjamin, Sonia Jaffe, and Scott Duke Kominers Abstract—We examine the profitability and implications of online discount vouchers, a View Details
Keywords: Sean Silverthorne
- 02 Mar 2010
- First Look
First Look: March 2
disclosures, performance evaluations, self-regulation, participation, and adaptive learning. Nonprofit leaders must adapt any such mechanisms to suit their organization-be it a membership-based organization, a service-delivery nonprofit,... View Details
Keywords: Martha Lagace
- 15 Oct 2020
- Research & Ideas
IT Job Wages Are No Longer 'Exceptional'
engineering, and mathematics) labor market trends. And in geographic regions where competition is fiercest for IT talent, superstar performers do not earn the same high premium they once did over their average-performing peers. In short,... View Details
- 11 Aug 2003
- Research & Ideas
Why Budgeting Kills Your Company
whole team setting and meeting a range of performance benchmarks over a period of time," write Hope and Fraser. "Performance is then evaluated by a peer review group (using relative measures) with... View Details
Keywords: by Loren Gary
- 22 Jul 2014
- First Look
First Look: July 22
non-value added and redundant steps, improve resource utilization, and redesign care so that appropriate medical resources perform each process step. These actions enable costs to be reduced while maintaining or improving medical... View Details
Keywords: Sean Silverthorne
- 28 Sep 2011
- Research & Ideas
The Profit Power of Corporate Culture
relatively uniform, low customer involvement nature where it is important to move people of different backgrounds and nationalities around the world as part of their development. In contrast, high involvement products or services such as... View Details
Keywords: by Sean Silverthorne
- 11 Apr 2012
- Research & Ideas
The High Risks of Short-Term Management
volatility, the length of time investors held a firm's stock, and the cost of capital. The results showed that short-term companies attracted short-term investors (bringing with them a whole new set of performance pressures on executives)... View Details
- 07 Nov 2017
- First Look
New Research and Ideas: November 7, 2017
significant reevaluation in the context of organizations pursuing multiple objectives. We proceed, first, by drawing on an extensive literature review to assess the way in which organizational democracy has been conceptualized in recent decades as well as to document... View Details
Keywords: Carmen Nobel
- 14 Jun 2021
- Op-Ed
When Your Nerves Get the Best of You, Change the Narrative
focusing on the class I was about to lead, my mind turned to all the ways I fell short: my lack of consulting experience, my greenness as a teacher, my weird accent, my degree from an institution that was not well known, and how View Details
Keywords: by Francesca Gino
- 01 Oct 2001
- Research & Ideas
Organizing the Family-Run Business
particular individual or branch of the family. Figure 1: Governance structures of the family business system Most experts agree that a family company board should be a relatively small group of about five to eight members. It should... View Details
- 29 Mar 2016
- First Look
March 29, 2016
how today's organizations run. By demonstrating the interconnectivity among the three key pillars of management, students see how decisions impact strategic choices, organizational alignment, and leadership approaches, ultimately leading to the overall View Details
Keywords: Sean Silverthorne
- 02 Jul 2018
- Research & Ideas
Corporate Tax Cuts Don't Increase Middle Class Incomes
more money in their pockets. Other factors that contribute to income disparity are more based in societal issues or on how companies go about their business. For example, large companies may pay more for a similar job than a smaller firm; lower View Details
Keywords: by Roberta Holland
- 23 Jun 2009
- First Look
First Look: June 23
differences between the attributes of stock issuers and repurchasers to shed light on characteristic-related mispricing. During years when issuing firms are large relative to repurchasing firms, for example, we show that large firms... View Details
Keywords: Martha Lagace