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  • Web

Human Behavior & Decision-Making - Faculty & Research

it is negatively correlated with profitability and positively correlated with performance on political and social objectives. Exploiting two natural experiments, we further show that (v) rhetorically aligned firms experience larger stock... View Details
  • 19 Jul 2011
  • Working Paper Summaries

Signaling to Partially Informed Investors in the Newsvendor Model

Keywords: by Vishal Gaur, Richard Lai, Ananth Raman & William Schmidt
  • 09 Feb 2009
  • Research & Ideas

Uncompromising Leadership in Tough Times

that avoids liquidation of human and cultural assets." The book looks broadly at what it takes to build a high commitment, high performance (HCHP) system inside companies. It asks and answers questions such as: What outcomes must... View Details
Keywords: by Martha Lagace
  • Research Summary

Overview

By: Ashley V. Whillans
Engaged with field work in East Africa, South Asia, and in several large hybrid organizations in the United States, Professor Whillans places a focus on exploring questions with strong theoretical motivation in the social psychological literature and relevant... View Details
  • 23 Apr 2007
  • Research & Ideas

Are Great Teams Less Productive?

relative performance, or closing a performance gap. Second, learning occurs in reaction to changes in the world that require brand new responses. So, the second way learning promotes View Details
Keywords: by Sarah Jane Gilbert
  • Web

Publications - Institute For Strategy And Competitiveness

MHS, FACS, FRCSC, Mary Witkowski, MD, MBA This article describes the challenges and solutions in determining whether a patient’s treatment has been successful. Such an assessment depends on multiple factors, including the patient’s pretreatment status; the... View Details
  • 2024
  • Working Paper

Why Has Construction Productivity Stagnated? The Role of Land-Use Regulation

By: Leonardo D’Amico, Edward Glaeser, Joseph Gyourko, William Kerr and Giacomo A. M. Ponzetto
We document a Kuznets curve for construction productivity in 20th-century America. Homes built per construction worker remained stagnant between 1900 and 1940, boomed after World War II, and then plummeted after 1970. The productivity boom from 1940 to 1970 shows... View Details
Keywords: Governance Controls; Performance Productivity; Local Range; Construction Industry
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  • 17 Sep 2012
  • Research & Ideas

Blue Skies, Distractions Arise: How Weather Affects Productivity

shifts.) In short, they found that an increase in rain correlated with a decrease in the time it took for workers to complete their tasks. Low visibility and extreme temperatures also matched periods of high worker productivity. Clear, sunny days correlated with View Details
Keywords: by Carmen Nobel
  • 30 Nov 2021
  • In Practice

What's the Role of Business in Confronting Climate Change?

The 26th annual United Nations Climate Change Conference of the Parties, also known as COP26, ended with a hard-fought pact that called on businesses and governments to meet their climate change goals faster. The event followed an August report by the Intergovernmental... View Details
Keywords: by Lynn Schenk and Dina Gerdeman
  • 26 Mar 2018
  • Research & Ideas

To Motivate Employees, Give an Unexpected Bonus (or Penalty)

says. “Second prize is a set of steak knives. Third prize is you’re fired.” This might seem an extreme way to motivate employees (and, of course, fails spectacularly in the movie). But companies hold so-called tournaments based on View Details
Keywords: by Michael Blanding; Manufacturing
  • January–February 2024
  • Article

Shared Service Delivery Can Increase Client Engagement: A Study of Shared Medical Appointments

By: Ryan W. Buell, Kamalini Ramdas, Nazlı Sönmez, Kavitha Srinivasan and Rengaraj Venkatesh
Problem Definition: Clients and service providers alike often consider one-on-one service delivery to be ideal, assuming – perhaps unquestioningly – that devoting individualized attention best improves client outcomes. In contrast, in shared service delivery, clients... View Details
Keywords: Health Care and Treatment; Customer Satisfaction; Outcome or Result; Performance Improvement
Related
  • 08 Jun 2010
  • First Look

First Look: June 8

  PublicationsThe New Science of Retailing: How Analytics Are Transforming the Supply Chain and Improving Performance Authors:Marshall Fisher and Ananth Raman Publication:Harvard Business School Press, 2010 Abstract Retailers today are... View Details
Keywords: Martha Lagace
  • 12 Mar 2006
  • Research & Ideas

New Research Explores Multi-Sided Markets

study of multi-sided markets such a young science? Are they a relatively new phenomenon? What is driving their growth? A: Multi-sided markets in general are not new at all: They have been around for ages—think of the dating clubs!... View Details
Keywords: by Sean Silverthorne; Technology
  • Research Summary

Overview

Having grown up in a developing country, Professor Sikochi’s research focus is driven by a desire to understand how capital flows to firms and entrepreneurs with the ultimate goal to help build capital markets in the developing economies. To this end, he conducts... View Details

  • 04 Dec 2012
  • First Look

First Look: December 4

philanthropic spending fluctuated dramatically as mega-events generally led to a punctuated increase in otherwise relatively stable patterns of giving by local corporations. The impact of natural disasters depended on the severity of... View Details
Keywords: Carmen Nobel
  • 2014
  • Working Paper

Team Scaffolds: How Meso-Level Structures Support Role-based Coordination in Temporary Groups

By: Melissa A. Valentine and Amy C. Edmondson
This paper shows how meso-level structures support effective coordination in temporary groups. Prior research on coordination in temporary groups describes how roles encode individual responsibilities so that coordination between relative strangers is possible. We... View Details
Keywords: Fluid Personnel; Team Scaffolds; Team Effectiveness; Role-based Coordination; Multi-method; Health Care and Treatment; Analytics and Data Science; Knowledge Use and Leverage; Organizational Structure; Outcome or Result; Performance Effectiveness; Groups and Teams; Networks; Behavior; Balance and Stability; Health Industry
Related
  • 2016
  • Working Paper

Operations in the On-Demand Economy: Staffing Services with Self-Scheduling Capacity

By: Itai Gurvich, Martin Lariviere and Antonio Moreno
Motivated by recent innovations in service delivery such as ride-sharing services and work-from-home call centers, we study capacity management when workers self-schedule. Our service provider chooses capacity to maximize its profit (revenue from served customers minus... View Details
Keywords: Strategic Servers; On-demand Economy; Independent Capacity; Distributed Systems; Uber; Service Operations; Performance Capacity
Related
  • 03 Feb 2009
  • First Look

First Look: February 3, 2009

direct; 3) the tendency to ignore unethical behavior when ethicality erodes slowly over time; and 4) the tendency to assess unethical behaviors only after the unethical behavior has resulted in a bad outcome, but not during the decision process. On the General View Details
Keywords: Martha Lagace
  • 11 Sep 2012
  • First Look

First Look: September 11

unconscious thought (UT), more so than after conscious thought (CT). We aimed to test the hypothesis that UT decreases intrusions and increases conceptual organization in memory. Methods. Participants were shown a stressful film and were required to View Details
Keywords: Sean Silverthorne
  • Web

Health Care - Faculty & Research

Bandiera and B. Kelsey Jack A substantial body of research investigates the effect of pay for performance in firms, yet less is known about the effect of non-financial rewards, especially in organizations that hire individuals to View Details