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  • All HBS Web  (8,533)
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  • All HBS Web  (8,533)
    • People  (17)
    • News  (1,334)
    • Research  (5,011)
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  • 2001
  • Working Paper

Managing the Sources of Uncertainty: Matching Process and Context in New Product Development

By: Alan MacCormack and Roberto Verganti
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MacCormack, Alan, and Roberto Verganti. "Managing the Sources of Uncertainty: Matching Process and Context in New Product Development." Harvard Business School Working Paper, No. 00-078, March 2001.
  • August 2018
  • Teaching Note

Magpie: Developing and Using Buyer Personas

By: Frank V. Cespedes
Teaching Note for HBS No. 818-013. Magpie is a startup with a platform that allows publishers to natively tag the products discussed in their content and thus allows consumers to purchase those products without needing to leave that publisher’s web page. A key aspect... View Details
Keywords: Buying Process; Marketing; Sales; Distribution Channels; Segmentation; Entrepreneurship; Social Media; Consumer Products Industry; Fashion Industry; United States
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Cespedes, Frank V. "Magpie: Developing and Using Buyer Personas." Harvard Business School Teaching Note 819-027, August 2018.
  • July 2018 (Revised June 2020)
  • Case

The Boston Cranberry Company

By: Alan MacCormack
This case describes the operations of a fictitious company that processes Cranberries. The case contains data that allows students to calculate the bottleneck stage in production, and to evaluate alternative investment options for increasing cranberry processing... View Details
Keywords: Process Analysis; Plant Management; Operations; Production; Management; Analysis; Performance Capacity; Investment
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MacCormack, Alan. "The Boston Cranberry Company." Harvard Business School Case 619-009, July 2018. (Revised June 2020.)
  • 2006
  • Working Paper

Three Perspectives On Team Learning: Outcome Improvement, Task Mastery, And Group Process

By: A. Edmondson, James R. Dillon and Kathryn S. Roloff
Citation
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Edmondson, A., James R. Dillon, and Kathryn S. Roloff. "Three Perspectives On Team Learning: Outcome Improvement, Task Mastery, And Group Process." Harvard Business School Working Paper, No. 07-029, November 2006.
  • 2006
  • Working Paper

Information Technology and the Growth of the Firm: A Process Theory Perspective

By: David James Brunner, Bradley R. Staats, Marco Iansiti and George Favaloro
Citation
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Brunner, David James, Bradley R. Staats, Marco Iansiti, and George Favaloro. "Information Technology and the Growth of the Firm: A Process Theory Perspective." Harvard Business School Working Paper, No. 06-053, June 2006.
  • 2003
  • Working Paper

The Exploratory Processes of Entrepreneurial Firms : The Role of Purposeful Experimentation

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Murray, Fiona, and Mary Tripsas. "The Exploratory Processes of Entrepreneurial Firms : The Role of Purposeful Experimentation." Harvard Business School Working Paper, No. 04-031, December 2003.
  • Article

Reflections: Toward a Normative and Actionable Theory of Planned Organizational Change and Development

By: Michael Beer
A normative and actionable theory of planned organizational change and development is proposed based on fifty years of engagement by the author as a scholar-consultant. Five principles are central features of the theory and practice proposed: 1) Organizations are... View Details
Keywords: Consultant; Process; Systems; Silence; Organizational Change and Adaptation; Leadership; Learning; Management Teams
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Beer, Michael. "Reflections: Toward a Normative and Actionable Theory of Planned Organizational Change and Development." Journal of Change Management 21, no. 1 (2021).
  • 2019
  • Working Paper

The Young Venture Lifecycle Revisited: Stage-Contingent Benefits of Technical, Commercial and Process Activities

By: Ranjay Gulati, Alicia DeSantola and Pavel Zhelyazkov
Keywords: Organizational Growth; Business Growth and Maturation; Entrepreneurship
Citation
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Gulati, Ranjay, Alicia DeSantola, and Pavel Zhelyazkov. "The Young Venture Lifecycle Revisited: Stage-Contingent Benefits of Technical, Commercial and Process Activities." Working Paper, December 2019.
  • July 1976
  • Article

Couple Strain in Communal Households: A Four Factor Model of the Separation Process

By: R. M. Kanter and D. Jaffe
Keywords: Relationships
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Kanter, R. M., and D. Jaffe. "Couple Strain in Communal Households: A Four Factor Model of the Separation Process." Journal of Social Issues 32 (July 1976): 169–91. (Reprinted in Divorce and Separation, edited by G. Levinger and O.C. Moles. N.Y.: Basic, 1979.)
  • 1 Aug 1985
  • Conference Presentation

The Architecture of Organizational Change: Linking Micro to Macro in the Change Process

By: R. M. Kanter
Keywords: Organizational Change and Adaptation
Citation
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Kanter, R. M. "The Architecture of Organizational Change: Linking Micro to Macro in the Change Process." Paper presented at the Academy of Management Annual Meeting, San Diego, August 01, 1985.
  • Article

Reflections on the 2013 Decade Award: 'Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited' Ten Years Later

By: Mary Benner and Michael Tushman
This paper reflects on Benner and Tushman (2003): "Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited." Our paper received the Academy of Management Review's best paper award in 2003 and the decade award in 2013. We consider the... View Details
Keywords: Organizations; Innovation and Invention; Performance Productivity; Innovation and Management
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Benner, Mary, and Michael Tushman. "Reflections on the 2013 Decade Award: 'Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited' Ten Years Later." Academy of Management Review 40, no. 4 (October 2015): 497–514.
  • 2005
  • Working Paper

Strategic Management As Organizational Learning: Developing Fit and Alignment Through a Disciplined Process

By: Michael Beer, Sven C. Voelpel, Marius Leibold and Eden B. Tekie
Citation
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Beer, Michael, Sven C. Voelpel, Marius Leibold, and Eden B. Tekie. "Strategic Management As Organizational Learning: Developing Fit and Alignment Through a Disciplined Process." Harvard Business School Working Paper, No. 05-062, April 2005.
  • Article

Knowledge, Integration and the Locus of Learning: An Empirical Analysis of Process Development

By: Gary P. Pisano
Keywords: Knowledge; Integration; Learning; Theory; Growth and Development
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Pisano, Gary P. "Knowledge, Integration and the Locus of Learning: An Empirical Analysis of Process Development." Strategic Management Journal 15 (Winter 1994): 85–100.
  • August 2004 (Revised March 2005)
  • Case

MGM Mirage's Bid for Mandalay Resort Group (C): Communicating During the Merger Process

Supplements the (A) case. View Details
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Kimbrough, Michael D., and Gregory S. Miller. "MGM Mirage's Bid for Mandalay Resort Group (C): Communicating During the Merger Process." Harvard Business School Case 105-019, August 2004. (Revised March 2005.)
  • September 2003 (Revised April 2011)
  • Teaching Note

Group Process in the Challenger Launch Decision (A), (B), (C), and (D) (TN)

By: Amy C. Edmondson and Laura Feldman
Teaching Note to (9-603-068), (9-603-070), (9-603-072), and (9-603-073). View Details
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Edmondson, Amy C., and Laura Feldman. "Group Process in the Challenger Launch Decision (A), (B), (C), and (D) (TN)." Harvard Business School Teaching Note 604-032, September 2003. (Revised April 2011.)
  • February 1997 (Revised June 1997)
  • Teaching Note

Designing, Managing and Improving Operations, Module 1: Designing, Managing and Improving Operations Processes

Provides the conceptual framework and teaching suggestions for the teaching module "Designing, Managing and Improving Operations Processes." This module is the first of three in the course "Designing, Managing and Improving Operations." View Details
Keywords: Management; Design; Operations
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Upton, David M. "Designing, Managing and Improving Operations, Module 1: Designing, Managing and Improving Operations Processes." Harvard Business School Teaching Note 697-065, February 1997. (Revised June 1997.)
  • 2008
  • Chapter

Identity Negotiation Processes Amidst Diversity: Understanding the Influence of Social Identity and Status Differences

By: Jeffrey T. Polzer and Heather M. Caruso
We integrate an identity negotiation framework with research on diversity, social identity theory, and status differences. This integration reveals the distinct advantages and challenges that high and low status people face when they engage in identity negotiation... View Details
Keywords: Status and Position; Prejudice and Bias; Groups and Teams; Organizational Culture; Identity; Diversity; Power and Influence
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Polzer, Jeffrey T., and Heather M. Caruso. "Identity Negotiation Processes Amidst Diversity: Understanding the Influence of Social Identity and Status Differences." In Diversity at Work, edited by Arthur P. Brief. United Kingdom: Cambridge University Press, 2008.
  • December 2018
  • Teaching Note

The Campbell Home (A), (B), and (C)

By: Leslie John
Email mking@hbs.edu for a courtesy copy.

Teaching Note for HBS Nos. 918-017, 918-018, and 918-019. Campbell siblings Thomas and Sally are faced with selling their childhood home. They need to make several... View Details
Keywords: Agents; Bidding Process; Negotiation; Negotiation Process; Negotiation Preparation; Negotiation Participants; Valuation; Real Estate Industry; United States
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John, Leslie. "The Campbell Home (A), (B), and (C)." Harvard Business School Teaching Note 919-012, December 2018. (Email mking@hbs.edu for a courtesy copy.)
  • 2025
  • Working Paper

Partisan Corporate Speech

By: William Cassidy and Elisabeth Kempf
We construct a novel measure of partisan corporate speech using natural language processing techniques and use it to establish three stylized facts. First, the volume of partisan corporate speech has risen sharply between 2012 and 2022. Second, this increase has... View Details
Keywords: Natural Language Processing; Perspective; Communication; Public Opinion; Business and Shareholder Relations; Trends
Citation
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Cassidy, William, and Elisabeth Kempf. "Partisan Corporate Speech." Harvard Business School Working Paper, No. 05-056, May 2025.
  • 2024
  • Working Paper

Empirical Guidance: Data Processing and Analysis with Applications in Stata, R, and Python

By: Melissa Ouellet and Michael W. Toffel
This paper describes a range of best practices to compile and analyze datasets, and includes some examples in Stata, R, and Python. It is meant to serve as a reference for those getting started in econometrics, and especially those seeking to conduct data analyses in... View Details
Keywords: Empirical Methods; Empirical Operations; Statistical Methods And Machine Learning; Statistical Interferences; Research Analysts; Analytics and Data Science; Mathematical Methods
Citation
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Ouellet, Melissa, and Michael W. Toffel. "Empirical Guidance: Data Processing and Analysis with Applications in Stata, R, and Python." Harvard Business School Working Paper, No. 25-010, August 2024.
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