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  • 08 Oct 2020
  • Research & Ideas

Keep Your Weary Workers Engaged and Motivated

poor performance. This should be based on metrics that are clearly tied to the company’s mission. Note that we say performance, and not performers. Performance may be based on factors besides the talent and motivation of the individual in question, such as job or View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 23 Nov 2021
  • Research & Ideas

The Vinyl Renaissance: Take Those Old Records Off the Shelf

authenticity? For vinyl and some of these others, it’s attached to the way the product is made. In watchmaking, for example, the idea that there might be some automation, but still some assemblage by hand, is really important. The more you move toward handmade, the... View Details
Keywords: by Christine Pazzanese, Harvard Gazette; Music
  • 12 Aug 2019
  • Research & Ideas

How Scale Changes a Manager's Responsibilities

Dysfunctions of a Team can be helpful, but mastering the art of hiring takes practice. From 50 to 100 employees. This is a transition period in which you may sit in on candidate reviews for key hires, when the team is deciding whether to... View Details
Keywords: by Julia Austin
  • 16 Feb 2010
  • Research & Ideas

The Outside-In Approach to Customer Service

School. A book excerpt follows. Sarah Jane Gilbert: Your book focuses on how companies can profit, regardless of market conditions, by immersing themselves in the lives of their customers. Please describe the business model of looking... View Details
Keywords: by Sarah Jane Gilbert; Consumer Products
  • 26 Jun 2017
  • Research & Ideas

How Cellophane Changed the Way We Shop for Food

marketed heavily toward women. “There was a notion among retailers that women were the primary shoppers,” says Hisano, whose upcoming book about food coloring focuses a great deal on how food companies View Details
Keywords: by Carmen Nobel; Food & Beverage; Retail; Advertising
  • 19 Dec 2017
  • First Look

New Research and Ideas, December 19, 2017

but also in explaining the number of different uses. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=49447 Creating the Market for Organic Wine: Sulfites, Certification, and Green Values By: Jones, Geoffrey, and... View Details
Keywords: Carmen Nobel
  • 11 Mar 2001
  • Research & Ideas

Merchants to Multinationals: British Trading Companies in the Nineteenth and Twentieth Centuries

diversification. In terms of opportunities, the exploitation of primary commodities in countries located far away from the main European markets became far more practical. At the same time new View Details
Keywords: by Geoffrey Jones
  • 04 Nov 2009
  • What Do You Think?

What is the Role of Government Vis-à-Vis Capitalism?

a world, it is absurd to talk about 'free' competition—it is inherently unstable, but for the good efforts of government." Alan Ecclesston added, "Let's not confuse 'free market' with freedom from rules and oversight." Elizabeth Doty commented, "... View Details
Keywords: by Jim Heskett
  • 11 Aug 2008
  • Research & Ideas

Strategy Execution and the Balanced Scorecard

in the book the different roles, frequencies, participants, and agendas for operational review meetings and strategy review meetings. We open the book with a great quote often but perhaps inaccurately attributed to Sun Tzu in The Art of... View Details
Keywords: by Martha Lagace
  • 14 Feb 2017
  • First Look

First Look at New Research: February 14

Flows in the Global Economy Digital Labor Markets and Global Talent Flows By: Horton, John, William R. Kerr, and Christopher Stanton Abstract—We review the rapid development of digital labor markets that... View Details
Keywords: Sean Silverthorne
  • 21 Nov 2019
  • Research & Ideas

Do TV Debates Sway Voters?

countries, from Sweden to New Zealand, now hold debates, often with much media fanfare. The best way to win hearts and minds Democratic US presidential candidates took to the debate stage for the fifth time this week. While Pons didn’t study the role of debates in... View Details
Keywords: by Danielle Kost
  • 22 Aug 2022
  • Research & Ideas

Can Amazon Remake Health Care?

life or on very sick patients. So, improving the efficiency of primary care scheduling or vaccine appointments or something like that—that’s not going to be a very big market. Other companies, like Teladoc Health, have captured much more... View Details
Keywords: by Christina Pazzanese, Harvard Gazette; Health
  • 25 Oct 2022
  • Research & Ideas

Is Baseball Ready to Compete for the Next Generation of Fans?

Richard P. Chapman Professor of Business Administration, Emeritus, at Harvard Business School, studies brand marketing and communications. Greyser pioneered the academic study of the business of sports, and helped develop the first sports... View Details
Keywords: by Christina Pazzanese, Harvard Gazette; Media & Broadcasting; Sports
  • 06 Dec 2011
  • First Look

First Look: Dec. 6

http://hbr.org/product/flying-without-a-net-turn-fear-of-change-into-fuel/an/10297-HBK-ENG The Real Consequences of Market Segmentation Authors:Sergey Chernenko and Adi Sunderam Publication:Review of Financial Studies (forthcoming)... View Details
Keywords: Sean Silverthorne
  • 02 May 2017
  • First Look

First Look at New Research: May 2, 2017

loans. Our results suggest that both sides of the balance sheet contribute meaningfully to bank value creation, with the liability side playing a primary role. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=52259... View Details
Keywords: Carmen Nobel
  • 09 Nov 2010
  • First Look

First Look: November 9, 2010

primary customer? Decided whether shareholders, employees, or customers come first? Narrowed down which performance variables to track? Have you set creative boundaries? Are you generating creative tension? Are you promoting cooperation... View Details
Keywords: Sean Silverthorne
  • Research Summary

Overview

By: Ashley V. Whillans
Engaged with field work in East Africa, South Asia, and in several large hybrid organizations in the United States, Professor Whillans places a focus on exploring questions with strong theoretical motivation in the social psychological literature and relevant... View Details
  • 08 Jul 2008
  • First Look

First Look: July 8, 2008

he says, will become longer, fatter, and more profitable. Elberse set out to investigate whether Anderson's long-tail theory is actually playing out in today's markets. She focused on the music and home-video industries—two markets that... View Details
Keywords: Martha Lagace
  • 26 Aug 2008
  • First Look

First Look: August 26, 2008

contribute to citations listed in issued patents—and that this could complicate interpretation of findings in this literature. In 2001 the U.S. Patent and Trademark Office (USPTO) began reporting examiner and applicant citations separately. In this paper, we analyze... View Details
Keywords: Sean Silverthorne
  • 18 Dec 2007
  • First Look

First Look: December 18, 2007

aspects of software design evolution in large-scale systems. Learning the Fine Art of Collaboration Authors:Alan MacCormack and Theodore Forbath Periodical:Forethought. Harvard Business Review (forthcoming): 10-11 Abstract Innovations are... View Details
Keywords: Martha Lagace
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