Pivot - Publications - Faculty & Research

30 Mar 2020
Research & Ideas

The New Rules for Remote Work: Pandemic Edition

they need to “show up” on videoconference or in email to update workers regularly about how their companies are pivoting to weather this crisis and are protecting employees worried about their jobs, says HBS professor Tsedal Neeley, the... View Details

Keywords: by Dina Gerdeman

21 Jan 2022
Blog Post

Tipping Point: Investing in the Women of Kenya’s Coffee Farms

middlemen in the industry. The company works directly with Kenyan coffee cooperatives to source coffee beans that Kahawa roasts in San Francisco. Kahawa originally sold its beans to Bay Area offices, but when most of the region’s office employees were forced to work... View Details

11 Mar 2021
News

Leading with Heart

speaks to Ranjay Gulati—his former college classmate and his eventual HBS Executive Education professor—about how Panera has faced the myriad challenges of the pandemic, the leadership values that guide him, and how a deep, personal loss became a View Details

24 Jun 2021
Blog Post

Celebrating the Past, Crafting the Future Part 2: The First HBS/HKS Class

healthcare in a range of leadership and advisory roles that have put her HBS and HKS education into practice. Her work has spanned the public, private, and nonprofit sectors and has made an impact on how healthcare is delivered across the country. Recently, Renta’s... View Details

22 Feb 2024
News

GCC Crossroads Aims for a Bright Future; Seattle Alumni Talk Leadership in Tech; Italy Preps for European Alumni Summit

Clubs News Clubs News Crossroads Forum Explores Future of Gulf Region More than 1,300 public and private leaders convened in Riyadh, Saudi Arabia on January 30 and 31 for the Crossroads GCC Future Impact Forum, co-hosted by the HBS Club of the Gulf Cooperation Council... View Details

Keywords: Margie Kelley

01 Mar 2023
News

Step Change

“Women are well represented in the banking and government sectors in Egypt,” says Enan. But there are still gaps, which is why the decision to pivot Lotus to a support network for women entrepreneurs was easy to make. In partnership with... View Details

Keywords: Julia Hanna; photographed by Abdelrahman Gabr – Koree; entrepreneurship; women; venture capital; Egypt; developing economies; Finance

Research Summary

Institutions and Corporate Lobbying

“Institutions and Make-or-Buy Decision of Lobbying: The Role of Sociopolitical Legitimacy on Foreign MNEs’ Lobbying Internalization”

In this study, I examine how legitimacy comes into play in foreign MNEs’ make-or-buy decisions... View Details

Keywords: Institutions; Make V. Buy; Lobbying; Legitimacy; Corruption; Culture; Multinational Enterprise; United States

Web

HBS - Financials | Supplemental Financial Information

Program and Executive Education. With physical distancing guidelines and international travel restrictions in effect, Executive Education pivoted to an all-virtual program portfolio from its traditional residential program model. The... View Details

13 Apr 2016
Research & Ideas

Why Your Company Wants to be a 'Cognitive Referent' (Hint: SpaceX)

to sort of leverage this subtle change in the founding story over time,” he says. When startups are pivoting to adapt their product or service, they need to be aware of how they frame those changes for external stakeholders and their... View Details

Keywords: by Roberta Holland; Aerospace; Food & Beverage; Retail

07 Apr 2020
Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

media, would need to be rethought. Recognizing that their existing brand creative might strike the wrong tone with people fearful for their own and their community’s health, and anxious about their personal and the world’s rapidly deteriorating economic situation, the... View Details

Keywords: by Jill Avery and Richard Edelman

13 Jan 2021
Research & Ideas

How 'Small C' Change Can Beat Large-Scale Rebuilding

iStockphoto] Related Reading The COVID Two-Step for Leaders: Protect and Pivot Good Leadership Is an Act of Kindness What the Stockdale Paradox Tells Us About Crisis Leadership What do great leaders do differently in times of crisis?... View Details

Keywords: by Boris Groysberg, Sascha L. Schmidt, and Sebastian Flegr; Sports

21 Apr 2021
Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

Pandemic Worries: Uncertainty, Employees, and Kids Cut Payroll Costs with Transparency, Fairness, and Compassion Good Leadership Is an Act of Kindness Keep Your Weary Workers Engaged and Motivated The COVID Two-Step for Leaders: Protect and View Details

Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden

Career Coach

Lauren Murphy

Lauren is the Founder and Principal Coach of Pivotal Executive Coaching, partnering with senior business leaders to accomplish their professional and organization goals. She works with executives in technology, healthcare, real estate,... View Details

George W. Merck

Merck played a pivotal role in the development of Merck & Company as a pharmaceutical research powerhouse. He created the firm’s first research division in 1933 and orchestrated the 1953 merger with Sharp and Dohme. During his tenure,... View Details

Keywords: Healthcare

Charles W. Post

Having been inspired by a drink served at the Kellogg brothers’ sanitarium, Post developed an entire line of grain-based products including such famous cereal brands as Grape Nuts and Bran Flakes. Post played a pivotal role in the... View Details

Keywords: Food & Tobacco

Career Coach

Rachel Hoang

Rachel can assist students who are interested in pursuing a career in sports, media, and entertainment. She has experience working in a smaller entertainment technology company and a large media conglomerate and can help navigate the nuances of strategy and business... View Details

Career Coach

Susan Wu

Susan comes from a background of investment banking at Citigroup (municipal bonds) and has successfully pivoted into tech (Finance Leadership Development Program internship at Amazon). She is happy to help students who are interested in... View Details

Career Coach

Wabantu Hlophe

Wabantu wants to help students build networks that can help them access new opportunities in industries off the beaten path. Having gained significant experience in clean energy investing, startups and consulting before HBS; and pivoting... View Details

Career Coach

Jamie Woodard

Jamie wants to help students navigate the career switch process for those interested in venture capital. Having pivoted from a non-investing background into two VC internships, Jamie can provide insight on how to break into venture... View Details

Career Coach

Carrie Goodrich

Carrie pivoted from Sales and Trading to Strategy and Operations at DoorDash and, more recently, a Product Management Internship at Amazon. Given this, Carrie can help students navigate industry transitions into technology, as well as... View Details

Publications