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- All HBS Web (968)
- Faculty Publications (98)
- 27 Oct 2002
- Research & Ideas
Want a Happy Customer? Coordinate Sales and Marketing
as customer acquisition, on-time delivery, developing new services and products, and running efficiently. But operating performance is also a result; it is derivative of human performance. Human performance involves many things but is primarily dependent on three: the... View Details
Keywords: by Benson Shapiro
- 19 Sep 2016
- Research & Ideas
Why Isn't Business Research More Relevant to Business Practitioners?
not see their role ‘as an enabler of direct public participation in decision-making through formats such as deliberative meetings, and do not believe there are personal benefits for investing in these activities.’ And yet if society is to... View Details
- 01 Feb 2002
- News
It's academic. (Not!)
corporation." The Cologne, Germany, native says she was drawn to the HBS program for its combination of rigorous training and applied research. "My field of interest is the intersection of behavioral economics and the theory of the firm,... View Details
- 01 Dec 2009
- News
One Man Crime Wave
off-campus at 48 Boylston Street (now JFK Street) in Harvard-owned Drayton Hall near what was then a grimy MTA subway train yard. From the apartment, it was a convenient walk across the Larz Anderson Bridge to the HBS campus. In the... View Details
- 06 Aug 2020
- Research & Ideas
Who Will Give You the Best Professional Guidance?
not yours.” (Tarikh Korula) You should expect to commit a minimum of two to three hours per month with a coach and many offer email or text touchpoints between a regular cadence of sessions. If properly trained and experienced, external... View Details
Keywords: by Julia B. Austin
Helena Rubinstein
insistence, only women with professional training in cosmetics could sell her products, and this part of the business grew to be the largest. Retaining total control of her company until her death, Rubinstein’s business savvy afforded her... View Details
Keywords: Personal Care & Home Products
- 01 Jun 2012
- News
Straight to the Heart
also looking for more personal attention to help them sort through that volume. Some people say that outsourcing your love life deletes romance. Not at all. The romance isn’t in the search. The romance is in the results. You offer... View Details
- August 2019 (Revised September 2019)
- Case
Dirk Nowitzki: Changing the Game
By: Boris Groysberg, Sascha L. Schmidt and Evan M.S. Hecht
NBA Superstar Dirk Nowitzki was unsure whether the 2018–2019 season would be his last as an NBA player. He had not faced such uncertainty since 1998, when he had navigated a difficult decision regarding the timing of his move to the NBA. He also did not know what he... View Details
Keywords: Career Decisions; Career Journey; ＂Sports Organizations,; Mentoring; Retirement; Sports; Performance; Training; Personal Development and Career; Sports Industry; United States
Groysberg, Boris, Sascha L. Schmidt, and Evan M.S. Hecht. "Dirk Nowitzki: Changing the Game." Harvard Business School Case 420-031, August 2019. (Revised September 2019.)
- 1999
- Chapter
The Sidekick Effect: Mentoring Relationships and the Development of Social Capital
By: M. C. Higgins and N. Nohria
- 21 Jan 2022
- News
Real Talk
Henderson brought more than 30 years of experience in executive-leadership diversity training at places like Nike and Citigroup, and across business and organizations in Asia, Africa, and post-apartheid South Africa. And they brought... View Details
- 01 Mar 2014
- News
Everything Old Is a New Opportunity
seniors' money by offering a caregiver-managed debit card account with personalized spending controls and extra protection from fraud and scams. Johnston likens the growing opportunities in aging to the old high school science lesson of... View Details
- February 2008 (Revised May 2009)
- Case
The Center for Creative Leadership
By: Srikant M. Datar, David A. Garvin and Carin-Isabel Knoop
The Center for Creative Leadership (CCL) was founded in 1970 on the notion that leadership was not innate but could be learned. CCL evolved into one of the world's top leadership development organizations, involved in both research and program design and delivery. This... View Details
Keywords: Competency and Skills; Learning; Training; Leadership Development; Personal Characteristics
Datar, Srikant M., David A. Garvin, and Carin-Isabel Knoop. "The Center for Creative Leadership." Harvard Business School Case 308-013, February 2008. (Revised May 2009.)
- 2021
- White Paper
Working to Learn: Despite a Growing Set of Innovators, America Struggles to Connect Education and Career
By: Joseph B. Fuller, Rachel Lipson, Jorge Encinas, Tessa Forshaw, Alexis Gable and J.B. Schramm
In the wake of COVID-19 and growing inequality, America needs more pathways that bridge education and career. New research from the Project on Workforce at Harvard draws on data from New Profit's Postsecondary Initiative for Equity to identify opportunities for the... View Details
Keywords: COVID-19; Education; Training; Employment; Personal Development and Career; Health Pandemics
Fuller, Joseph B., Rachel Lipson, Jorge Encinas, Tessa Forshaw, Alexis Gable, and J.B. Schramm. "Working to Learn: Despite a Growing Set of Innovators, America Struggles to Connect Education and Career." White Paper, Harvard Business School Project on Managing the Future of Work, March 2021 (Published by the Project on Workforce at the Malcolm Wiener Center for Social Policy at the Harvard Kennedy School and the Harvard Business School Project on Managing the Future of Work.)
- 08 Apr 2021
- News
Real Talk
Harmeling and Henderson have found, is that most approaches are little more than window dressing—a few hours’ worth of training made up of PowerPoint presentations, computer quizzes, and surface-level Q&A, with little lasting impact.... View Details
- 02 Sep 2002
- What Do You Think?
What Can Business Schools Do to Avoid Bad Apples?
every day. Not so well by us in the business school field, but in the training of genuine people-handlers like nurses and social workers." Others responded to questions posed (whether or not they accepted the underlying assumptions)... View Details
Keywords: by James Heskett
- March, 2023
- Article
Academic Entrepreneurship: Entrepreneurial Advisors and Their Advisees' Outcomes
By: Maria P. Roche
The transfer of complex knowledge and skills is difficult, often requiring intensive interaction and extensive periods of co-working between a mentor and mentee, which is particularly true in apprenticeship-like settings and on-the-job training. This paper studies a... View Details
Keywords: Entrepreneurship; Higher Education; Training; Personal Development and Career; Knowledge Dissemination
Roche, Maria P. "Academic Entrepreneurship: Entrepreneurial Advisors and Their Advisees' Outcomes." Organization Science 34, no. 2 (March, 2023): 959–986.
- 06 Mar 2013
- What Do You Think?
Who Should Manage Our Work Time?
time management is a shared responsibility." Frode Hvaring suggested that " in order to enable employees to mange their output in terms of priorities, quality, resources available and best work flows, the company needs to train... View Details
Keywords: by James Heskett
- 10 Mar 2011
- What Do You Think?
To What Degree Does the Job Make the Person?
new job. In other words, is there a self-selection bias in studies of the effects of job on a person's chemical makeup? As Stephanie Smith put it, "Perhaps it's a case of either the hormones and natural adaptability of the person... View Details
Keywords: by James Heskett
- 22 Feb 2022
- News
The Well-Healed Athlete
careers and team chances of winning championships. The aches, pains, and strains that these professionals endure are also a personal concern for weekend warriors and anyone who works in physically demanding environments: “We are all... View Details