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  • All HBS Web  (6,579)
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    • News  (1,915)
    • Research  (2,893)
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  • 03 Apr 2009
  • What Do You Think?

How Much Obsolescence Can Business and Society Absorb?

their leaders to recognize the importance and take advantage of advances in communications technology to remain relevant and competitive. J. W. Carpenter reported that "Our study shows that without the capacity to absorb... View Details
Keywords: by Jim Heskett; Publishing; Journalism & News
  • 02 Oct 2006
  • Research & Ideas

Negotiating in Three Dimensions

simply you and the person on the other side of the table, but it is often much more complex, requiring an act of disciplined imagination rather than a mechanical list. In our new book, we systematically work... View Details
Keywords: by Martha Lagace
  • 20 Oct 2014
  • Research & Ideas

Users Love Ello, But What’s the Business Model?

Edward W. Carter Professor of Business Administration, provide insights into the next generation of social networks, and what kind of network they'd build with unlimited funding. Q: How native is advertising to the social media space? Is... View Details
Keywords: Re: John A. Deighton & Sunil Gupta; Publishing; Financial Services
  • 10 Nov 2014
  • HBS Case

How Restaurants in Lima and Copenhagen Became Best in the World

dishes. That's also what makes growth issues harder—it's much more cumbersome to re-create. But anything less than the Noma experience would have to be called something else. As a business manager in these... View Details
Keywords: by Michael Blanding; Food & Beverage
  • 27 Sep 2004
  • Research & Ideas

IBM Finds Profit in Diversity

number of self-identified gay, lesbian, bisexual, and transgender executives gained 733 percent. Another benefit: "By deliberately seeing ways to more effectively reach a broader range of customers, IBM has seen significant bottom-line results," says Thomas.... View Details
Keywords: by David A. Thomas
  • December 2014 (Revised March 2018)
  • Case

John D. Rockefeller: The Richest Man in the World

By: Tom Nicholas and Vasiliki Fouka
By the late nineteenth century scale and managerial hierarchies had extended to several major industrial sectors of the U.S. economy. Although the precise mechanisms often varied, this process mainly involved horizontal integration, some form of legal or administrative... View Details
Keywords: Horizontal Integration; Wealth; Business History; Vertical Integration; Consolidation; Personal Development and Career; Energy Industry; United States
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Nicholas, Tom, and Vasiliki Fouka. "John D. Rockefeller: The Richest Man in the World." Harvard Business School Case 815-088, December 2014. (Revised March 2018.)
  • 28 Jan 2008
  • Research & Ideas

Billions of Entrepreneurs in China and India

rural settings. Caste in India is both less important and more important than it used to be. In some sense business is a great leveler. In the... View Details
Keywords: by Martha Lagace
  • March 2023 (Revised April 2023)
  • Case

Shelly Sun at BrightStar Care: The Evolution of a Leader

By: Boris Groysberg, Colleen Ammerman and Sarah L. Abbott
Shelly Sun had founded BrightStar Care, a home health care and medical staffing agency, 20 years earlier and had grown the business to over 300 franchised locations and $654 million in annual system-wide sales. Sun had spent years working to get “the right people in... View Details
Keywords: Entrepreneur; Family Business; Franchising; Health Care; Women-owned Businesses; Growth And Scaling; Organization; Franchise Ownership; Entrepreneurship; Work-Life Balance; Growth and Development; Health Industry; United States
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Groysberg, Boris, Colleen Ammerman, and Sarah L. Abbott. "Shelly Sun at BrightStar Care: The Evolution of a Leader." Harvard Business School Case 423-067, March 2023. (Revised April 2023.)
  • 31 May 2017
  • Sharpening Your Skills

10 Harvard Business School Research Stories That Will Make Your Mouth Water

famous fast-food formula for the local market. Customer Feedback Not on elBulli’s Menu The world is beating a path to Chef Ferran Adrià's door at elBulli, but why? In professor Michael Norton's course, students learn about marketing from... View Details
Keywords: by Sean Silverthorne; Food & Beverage
  • October 1999
  • Case

Royal Dutch/Shell in Transition (A)

By: Lynn S. Paine
After the Brent Spar episode and the 1995 events in Nigeria, Shell undertakes an intensive review of its values and business principles. At the same time, it conducts the largest multi-stakeholder consultation in its history in an effort to better understand society's... View Details
Keywords: Corporate Governance; Corporate Accountability; Corporate Social Responsibility and Impact; Social Issues; Public Opinion; Moral Sensibility; Values and Beliefs; Transformation; Environmental Accounting; Energy Industry
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Paine, Lynn S. "Royal Dutch/Shell in Transition (A)." Harvard Business School Case 300-039, October 1999.
  • 31 Jan 2017
  • Research & Ideas

Why These Business School Professors Oppose Trump's Executive Order on Immigration

Andy Grove) in which two of the protagonists—two of the greatest business executives in modern times—would be rolling over in their graves over... View Details
Keywords: by Staff
  • 23 Feb 2009
  • Research & Ideas

Creative Entrepreneurship in a Downturn

thrive? Bhaskar Chakravorti: Let me start with a replay of a conversation I had recently with Frederick, the person who runs the auto repair shop where I regularly take my 1998 and 2002 vintage cars. I asked him if he was experiencing a... View Details
Keywords: by Martha Lagace
  • 18 Jul 2011
  • Research & Ideas

Looking in the Mirror: Questions Every Leader Must Ask

serving as vice chairman before leaving the firm in 2005. "I went from being a junior person to running a large business in what seemed like... View Details
Keywords: by Carmen Nobel
  • 2011
  • Chapter

American Exceptionalism?: A Comparative Analysis of the Origins and Trajectory of U.S. Business Education Development

By: Rakesh Khurana
As business education in an academic setting becomes an increasingly global phenomenon, the university-based business school in America remains a unique institution. This holds true despite the fact that the American business school as it evolved in the post-World War... View Details
Keywords: Values and Beliefs; Business History; Business Education; Power and Influence; Society; United States; Europe
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Khurana, Rakesh. "American Exceptionalism?: A Comparative Analysis of the Origins and Trajectory of U.S. Business Education Development." In Business Schools and their Contribution to Society, edited by Mette Morsing and Alfons Sauquet. Sage Publications, 2011.
  • 2008
  • Chapter

Cross-cultural Research in Organizational Behavior

By: Heidi K. Gardner and P. Christopher Earley
Globalization and regionalization of business have increasingly compelled researchers to integrate the concept of cultural variation into business research and practice. This chapter addresses how culture links to organizational phenomena at the individual, group, and... View Details
Keywords: Values and Beliefs; Cross-Cultural and Cross-Border Issues; Organizational Culture; Research; Behavior; Culture
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Gardner, Heidi K., and P. Christopher Earley. "Cross-cultural Research in Organizational Behavior." In The Sage Handbook of Organizational Behavior. 2 vols. Edited by C.L. Cooper, J. Barling, and S. Clegg. Sage Publications, 2008.
  • 01 Jun 2016
  • What Do You Think?

When Business Performance Falters, is Culture Change the Fix?

Original Article A recent article in Harvard Business Review, “Culture Is Not the Culprit,” by Jay Lorsch and Emily McTague noted that “When organizations get into big trouble, fixing the culture is usually... View Details
Keywords: by James L. Heskett
  • November 2002 (Revised April 2004)
  • Case

TCS: An Entrepreneurial Air-Express Company in Pakistan

Introduces Khalid Awan, co-founder of TCS, an entrepreneurial air-express company in Pakistan. Awan has succeeded in building a sizeable company despite serious obstacles, including pressure from the public postal system, an environment prone to corruption, and a... View Details
Keywords: Family Business; Emerging Markets; Entrepreneurship; Leasing; Transportation Industry; United Arab Emirates; Pakistan
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Kuemmerle, Walter, and Zahid Ahmed. "TCS: An Entrepreneurial Air-Express Company in Pakistan." Harvard Business School Case 803-027, November 2002. (Revised April 2004.)
  • Article

The Critical Role of Second-order Normative Beliefs in Predicting Energy Conservation

By: Jon M. Jachimowicz, Oliver P. Hauser, Julia D. O'Brien, Erin Sherman and Adam D. Galinsky
Sustaining large-scale public goods requires individuals to make environmentally friendly decisions today to benefit future generations. Recent research suggests that second-order normative beliefs are more powerful predictors of behaviour than first-order personal... View Details
Keywords: Climate Change; Energy; Environmental Sustainability; Household; Behavior; Values and Beliefs; Forecasting and Prediction
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Jachimowicz, Jon M., Oliver P. Hauser, Julia D. O'Brien, Erin Sherman, and Adam D. Galinsky. "The Critical Role of Second-order Normative Beliefs in Predicting Energy Conservation." Nature Human Behaviour 2, no. 10 (October 2018): 757–764.
  • January 2010 (Revised October 2010)
  • Background Note

News in the Digital World: Who Pays?

By: Stephen P. Bradley and Nancy Bartlett
Models to monetizing news in the digital landscape, which is real-time, searchable, sharable, multi-sourced, anytime, and any screen, were emerging in 2010. Could content creators get people to pay for what they watched, read, listened to, and shared online? Were news... View Details
Keywords: Business Model; Newspapers; Disruptive Innovation; Technological Innovation; Online Technology; Journalism and News Industry; Publishing Industry
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Bradley, Stephen P., and Nancy Bartlett. "News in the Digital World: Who Pays?" Harvard Business School Background Note 710-456, January 2010. (Revised October 2010.)
  • March 2014 (Revised October 2014)
  • Teaching Note

ISS A/S: The Buyout

By: Lucy White and Carsten Bienz
Provides the opportunity to value a leveraged buyout; and to examine the nature and extent of a company's responsibilities to its bondholders. Here, the context is a "going private" transaction in Europe, where the financing plan called for the addition to the... View Details
Keywords: LBO; Private Equity; Contracts; Global Business; International Business; Finance; Ethics; Law; Service Industry; Europe
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White, Lucy, and Carsten Bienz. "ISS A/S: The Buyout." Harvard Business School Teaching Note 214-066, March 2014. (Revised October 2014.)
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