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- All HBS Web (983)
- Faculty Publications (230)
- 28 Mar 2024
- News
Rooms with a View
Alexander Mirza (MBA 1997) has spent two decades in the hospitality industry, opening and growing major hotel brands, including Hilton, Starwood, and Caesars, with locations around the world. And with each new project, Mirza faced the same primary challenge. “It didn’t... View Details
- 30 Jun 2014
- Lessons from the Classroom
The Role of Emotions in Effective Negotiations
"If the other team ended up paying that money they were making a mistake." Business schools began teaching negotiation in the 1980s, when it was presented as a straightforward economic analysis. Assuming the other side was acting rationally in trying to... View Details
- 04 Nov 2015
- What Do You Think?
Why Does Gender Diversity Improve Financial Performance?
Performance. An alternative explanation might go the other way: Financial Performance = Gender Diversity. Well off firms have much more flexibility to experiment, meet diversity goals and so forth.” Patrick... View Details
Keywords: by James Heskett
- 16 May 2017
- First Look
First Look at New Ideas and Research, May 16
Performance By: Li, Shelley Xin, and Tatiana Sandino Abstract—Many service organizations empower frontline employees to experiment with different ways to meet diverse customer needs across different locations. We conducted a field... View Details
Keywords: Re: Multiple Faculty
- 09 Jul 2020
- Research & Ideas
It’s Time to Reset Decision-Making in Your Organization
a hierarchy that flows from the most enduring element, the corporate mission, through values, vision, strategy, and, ultimately, the implementation and monitoring of that strategy via tools such as balanced scorecards and key performance... View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 12 Aug 2019
- Research & Ideas
How Scale Changes a Manager's Responsibilities
level—major products within product lines and with clear, measurable outcomes. Your job is to set the tone at the top, and at fewer than 100 employees, you can stay pretty close to the details. Once teams get bigger, you will rely on this roadmap and the measurable... View Details
Keywords: by Julia Austin
- 01 Oct 2007
- Research & Ideas
Encouraging Dissent in Decision-Making
during his own business career. Start At The Top "If you want good decision-making, contention is essential," George says. "When I joined Medtronic, one of the things undermining its performance was conflict avoidance. To... View Details
Keywords: by Garry Emmons
- 14 Aug 2006
- HBS Case
On Managing with Bobby Knight and “Coach K”
way, and setting high goals while maintaining standards. "If you believe people are fundamentally bad—if you believe people are constantly looking to get over and get by and won't do anything unless they're watched—then you'll tend... View Details
- 05 Jul 2006
- What Do You Think?
How Important Is “Executive Intelligence” for Leaders?
performance of an organization has long been debated, and the debate has focused most recently on the controversy over compensation for CEOs. Jeffrey Pfeffer and Robert Sutton cite studies that maintain that no more than 10 percent of the... View Details
Keywords: by James Heskett
- 29 Nov 2021
- Research & Ideas
How Bonuses Get Employees to Choose Work Over Family
choose to spend time with—work colleagues or family—based on how their pay is structured, in particular whether they get bonuses for a job well done or earn fixed salaries regardless of performance. In fact, employees who received View Details
Keywords: by Rachel Kim Raczka
- 25 Nov 2019
- Research & Ideas
When Your Passion Works Against You
with the goal first.” Passion backfires in competitive settings Even worse, passion can be toxic in competitive situations. “Passion can be a glue that binds others together, but it can also serve as a gasoline that inflames competitive... View Details
Keywords: by Dina Gerdeman
- 19 Mar 2013
- First Look
First Look: March 19
opposites. The objective in war is to defeat the enemy. In negotiation, the goal is to find a solution that satisfies all the parties. Not surprisingly, little cross-learning and exchange has occurred across the two domains. In spite of... View Details
Keywords: Sean Silverthorne
- 27 Aug 2013
- First Look
First Look: August 27
with the challenges of long-term large-scale performance improvement in public education, and examine Ensina!'s goals in public education reform and different operational strategies for organizations like... View Details
Keywords: Sean Silverthorne
- 12 Nov 2001
- Research & Ideas
The Three Components of Family Governance
size certainly, families generally benefit from having a family council. The family council can perform all of the following duties: Plan family assembly meetings, which otherwise the CEO usually has to arrange. Discusses current... View Details
- 22 Jul 2002
- Research & Ideas
Is Performance-Based Pricing the Right Price for You?
pricing is only applicable to relatively large, important transactions/relationships for both the buyer and seller. The up-front cost of exchanging information and negotiating the performance goals and... View Details
- 25 Mar 2014
- First Look
First Look: March 25
Hilfiger is taken private by Apax Partners after years of disappointing performance and strategic impasse. Students are asked to evaluate alternative strategic options for the company and to propose a concrete turnaround plan for the... View Details
Keywords: Sean Silverthorne
- 13 Feb 2020
- Book
Open Your Organization to Honest Conversations
buying Alstom, GE’s chief energy competitor, but ignored warnings from wary board directors and senior executives who claimed Alstom had made bad deals and otherwise performed poorly. Since the acquisition, Alstom has struggled—and today... View Details
Keywords: by Dina Gerdeman
- 26 Feb 2019
- First Look
New Research and Ideas, February 26, 2019
incompatibility. We also investigate how factors such as exclusive content and hardware-only adopters affect compatibility incentives. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55682 January 4, 2019 Harvard Business Review How Companies Can... View Details
Keywords: Dina Gerdeman
- Research Summary
Supply Chain Inventory Planning
My work studies management decision-making in demand and supply planning contexts with a focus on forecasting and inventory planning decisions. I examine these decision-making processes from both a supply chain (i.e. across firm) and an... View Details
- 28 Apr 2009
- First Look
First Look: April 28, 2009
paper: http://www.hbs.edu/research/pdf/07-098.pdf On Good Scholarship, Goal Setting, and Scholars Gone Wild Authors:Lisa D. Ordóñez, Maurice E. Schweitzer, Adam D. Galinsky, and Max H. Bazerman Abstract In this article, we define good... View Details
Keywords: Martha Lagace