Patient-Centered Outcomes Measurement - Publications - Faculty & Research

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Affiliated Organizations & Institutions - Institute For Strategy And Competitiveness

Delivery Project The Institute for Cancer Care Innovation MOC Network ICIC U.S. Cluster Mapping Project U.S. Competitiveness Project FSG Shared Value Initiative Social Progress Imperative AllWorld Network Affiliated Organizations & Institutions The International... View Details

01 Feb 2021
What Do You Think?

Has the New Economy Finally Arrived?

educating first generation college students and moving away from prioritizing candidates coming from more privileged backgrounds.” Measurement was on the minds of several respondents. Steve Hopkins said that diversity “needs to be an... View Details

Keywords: by James Heskett

20 Oct 2010
Op-Ed

Export Competitiveness: Reversing the Logic

like exports that can also be driven up by policies that do not raise productivity or long-term prosperity. For policy makers, this suggests that each individual measure under consideration needs to be tested as to whether it improves... View Details

Keywords: by Christian Ketels

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Providers - Institute For Strategy And Competitiveness

are part of, and function as teams rather than free agents. Focus on the full cycle of care. Integrate care with both upstream and downstream entities to ensure good patient results. Demonstrate good results. Report outcomes to patients,... View Details

02 Jun 2021
Research & Ideas

A Rare Find in Health Care: A Simple Solution to Racial Inequity

for these long-standing disparities.” For the past 20 years, Chandra has been examining differences in health outcomes between white and Black Americans, searching for solutions to shrink the gap. In a recent working paper published... View Details

Keywords: by Michael Blanding; Health

15 Oct 2001
Research & Ideas

What You Don’t Know About Making Decisions

Competing arguments become difficult to judge, since advocates will suggest using those measures (net income, return on capital, market presence, share of mind, and so on) that favor their preferred alternative. Fuzzy thinking and long... View Details

Keywords: by David A. Garvin & Michael A. Roberto

09 Jan 2006
Research & Ideas

When Benchmarks Don’t Work

strategies. The strategy map for a support unit typically includes a financial objective to improve its efficiency in supplying services to the enterprise. This objective is usually measured by the cost of services provided and a... View Details

Keywords: by Robert S. Kaplan; Service

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Team - Institute For Strategy And Competitiveness

UT Austin; Frank and Charmaine Denius Distinguished Dean’s Chair in Medical Leadership International Consortium for Health Outcomes Measurement Michael E. Porter M.B.A., Ph.D., Bishop William Lawrence... View Details

28 Feb 2012
First Look

First Look: Feb. 28

argue that competition can lead organizations to provide illicit quality that satisfies customer demand but violates laws and regulations and that this outcome is particularly likely when price competition is restricted. Using 28 million... View Details

Keywords: Sean Silverthorne

06 Oct 2003
Research & Ideas

The Problem with Hedge Funds

the investor has seen before. In many instances the banks are accepting investments from qualified individuals—people with a net worth of more than a certain amount. But the net worth measure is somewhat elastic, and smaller investors are... View Details

Keywords: by D. Quinn Mills

23 Oct 2013
Research & Ideas

Overcoming Nervous Nelly

others said, "I am anxious" or "I am calm." That simple reframing device dramatically changed the outcome of their performances. Measured by voice recognition software that rated pitch,... View Details

Keywords: by Michael Blanding

16 Mar 2020
Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

when life goes back to normal. Forward-thinking leaders can run better organizations by creating conditions that allow customers to be more helpful. When service provision is a true partnership and customers are pitching in, employees are more productive, service... View Details

Keywords: by Dina Gerdeman

December 5, 2024
Article

A Consensus Definition of Creativity in Surgery: A Delphi Study Protocol

By: Alex Thabane, Tyler McKechnie, Phillip Staibano, Vikram Arora, Goran Calic, Jason W. Busse, Sameer Parpia and Mohit Bhandari

Introduction
Clear definitions are essential in science, particularly in the study of abstract phenomena like creativity. Due to its inherent complexity and domain-specific nature, the study of creativity has been complicated, as evidenced by the various... View Details

Keywords: Creativity; Health Care and Treatment; Outcome or Result; Measurement and Metrics

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26 Mar 2018
Research & Ideas

To Motivate Employees, Give an Unexpected Bonus (or Penalty)

Gallani, an assistant professor in the Accounting and Management Unit at Harvard Business School. How much those systems spur employees, however, may depend on how fair employees perceive them to be. “We have a tendency to attribute favorable View Details

Keywords: by Michael Blanding; Manufacturing

09 Dec 2002
Research & Ideas

Most Accountants Aren’t Crooks—Why Good Audits Go Bad

The Sarbanes-Oxley Act of 2002, signed into law last July, is the government's response to a series of financial reporting scandals that rocked investors. Among other measures the law offers up stiff criminal penalties for accounting... View Details

Keywords: by Max H. Bazerman, George Loewenstein & Don A. Moore; Accounting; Financial Services

07 Sep 2021
Research & Ideas

Who Pays For Wildfire and Hurricane Damage? Everyone.

New Mexico homeowners might think their inland location buffers them from the financial toll of climate change, but they’re still paying for climate-related property damage occurring in coastal states. New research finds that homeowners in New Mexico and other states... View Details

Keywords: by Kristen Senz; Insurance

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Business Economics Online Course | HBS Online

markets and analyze the impact of market changes 12 hrs Module 2 Strategies for Assessing and Increasing Demand Appreciate how complements and network effects impact demand and evaluate techniques to increase demand and measure the... View Details

Research Summary

Research

The founding and expansion of new firms is central to innovation and economic growth, but the determinants of a new idea’s success are difficult to ascertain. The decision to form a new firm and its ultimate outcome are impacted by ownership structure, financing... View Details

22 Feb 2022
News

Breaking News

issues impacts policy change—or not. We’re trying to figure out what we can measure and what we can look for both in the assessment phase and as we build our portfolios that will help us substantiate those impact View Details

Keywords: Jen McFarland Flint; illustration by Dana Smith; News, Library, Internet, and Other Services; Information

13 Apr 2021
Book

How Inclusive Managers Create Glass-Shattering Organizations

raises. Review the outcomes of promotion and compensation decisions by race, gender, and other identity characteristics. Retention. Track attrition and tenure by gender. Combat flexibility stigma by focusing on View Details

Keywords: by Kristen Senz

Publications