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  • 30 Aug 2004
  • Research & Ideas

Mapping Your Board’s Effectiveness

performance management system into corporate governance processes. The Balanced Scorecard strategy map portrays, on a single page, a company's strategy. It includes the financial outcomes expected; performance with targeted customers and... View Details
Keywords: by Robert S. Kaplan
  • 01 Oct 2013
  • First Look

First Look: October 1

education outcomes in the district from which the legislator is elected. We find no evidence of religious favoritism: Muslim children do not benefit more from Muslim political representation than children from other religious groups.... View Details
Keywords: Sean Silverthorne
  • 12 Jul 2006
  • Research & Ideas

Competition the Cure for Healthcare

the doctor did a bad job. But with evidence on outcomes and true risks, the burden of proof to sue a doctor will rise. Doctors will learn to be happier in a world where they are measuring results more than... View Details
Keywords: by Roger Thompson; Health
  • January 2014
  • Teaching Note

Evaluating Microsavings Programs: Green Bank of the Philippines (A), (B) and (C)

By: Nava Ashraf and Kristin Johnson
Keywords: Saving; Innovation and Invention; Measurement and Metrics; Product Design; Success; Performance Evaluation; Philippines
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  • February 2014
  • Supplement

Evaluating Microsavings Programs: Green Bank of the Philippines (C)

By: Nava Ashraf, Dean Karlan, Wesley Yin and Marc Shotland
Keywords: Saving; Innovation and Invention; Measurement and Metrics; Product Design; Success; Performance Evaluation; Banking Industry; Philippines
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  • February 2014
  • Supplement

Evaluating Microsavings Programs: Green Bank of the Philippines (B)

By: Nava Ashraf, Dean Karlan, Wesley Yin and Marc Shotland
Keywords: Microfinance; Saving; Innovation and Invention; Measurement and Metrics; Product Design; Success; Performance Evaluation; Banking Industry; Philippines
Related
  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

companies—depends on having outstanding suppliers and great relationships with their suppliers.8 When strong supplier relationships are part of the strategy leading to breakthrough customer and/or financial performance, then outcome and... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 30 Jun 2015
  • First Look

First Look: June 30, 2015

inequalities in the public and the private spheres are affected by childhood exposure to non-traditional gender role models at home. We test the association between being raised by an employed mother and adult men's and women's outcomes... View Details
Keywords: Carmen Nobel
  • November 2009
  • Article

Finding Missing Markets (and a Disturbing Epilogue): Evidence from an Export Crop Adoption and Marketing Intervention in Kenya

By: Nava Ashraf, Xavier Gine and Dean Karlan
Farmers may grow crops for local consumption despite more profitable export options. DrumNet, a Kenyan NGO that helps small farmers adopt and market export crops, conducted a randomized trial to evaluate its impact. DrumNet services increased production of export crops... View Details
Keywords: Export Crop; Field Experiment; Food Safety Standards; Plant-Based Agribusiness; Trade; Profit; Marketing; Standards; Failure; Non-Governmental Organizations; Agriculture and Agribusiness Industry; Kenya; European Union
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  • November 1994 (Revised March 1996)
  • Case

Pepsi's Regeneration, 1990-1993

By: David A. Garvin and Donald N. Sull
Craig Weatherup, the president and CEO of Pepsi Cola, leads a change process that completely transforms his company. It includes a new vision, operating philosophy, strategy, and organizational structure. He also introduces process improvement techniques and builds new... View Details
Keywords: Transformation; Leading Change; Growth and Development Strategy; Management Systems; Standards; Organizational Structure; Outcome or Result; Performance Improvement; Problems and Challenges; Food and Beverage Industry
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  • 15 Nov 2004
  • Research & Ideas

Solving the Health Care Conundrum

have been largely ineffective as they failed to address the root causes of the problems and have dealt instead with micromanaging and inspecting providers and forcing process compliance as opposed to achieving outcomes and results. The... View Details
Keywords: by Michael E. Porter; Health
  • 24 May 2011
  • First Look

First Look: May 24

identify survey instruments used to measure teamwork. We evaluated instruments' psychometric properties (e.g., discriminant and content validity) and assessed whether they had been shown to relate to View Details
Keywords: Sean Silverthorne
  • 26 Jul 2016
  • First Look

July 26, 2016

organizing care around medical conditions, not simply around hospitals and doctors. We need to do more team-based medicine and to better integrate specialty care with primary care. We need to be doing a better job measuring health View Details
Keywords: Sean Silverthorne
  • 28 Jun 2010
  • HBS Case

Cincinnati Children’s Hospital Medical Center

considered itself to be among the best hospitals in the country, even though it had scant evidence to benchmark its performance against others. But data co-collected by the Cystic Fibrosis Foundation instead showed that the outcome for... View Details
Keywords: by Julia Hanna; Health
  • 21 Apr 2011
  • Research & Ideas

Searching for Better Practices in Social Investing

explained that grant-givers and their recipients often don't have any specific plans for growth. "Traditionally, capital flow has had nothing to do with outcomes and performance," said EMCF's Roob, "or you're being asked to... View Details
Keywords: by Carmen Nobel; Financial Services
  • 01 May 2006
  • Research & Ideas

What Companies Lose from Forced Disclosure

other research examines the design of performance measurement systems and incentive contracts for rewarding teams and channel partners. In short, this research explores the idea that career concerns, influenced by disclosure requirements,... View Details
Keywords: by Ann Cullen; Financial Services
  • 16 Oct 2012
  • First Look

First Look: October 16

across delegates and delegators, (2) reports both stocks and flows in the measures of account, and (3) has a mutually agreeable due process to match across periods the actions of delegates and the outcomes... View Details
Keywords: Sean Silverthorne
  • 05 Jun 2006
  • Research & Ideas

Using Competition to Reform Healthcare

consumer. The system needs to be redesigned so that each participant is motivated to increase value, measured by health outcomes per dollar expended. This excerpt discusses how healthcare providers can shift... View Details
Keywords: by Michael E. Porter; Health
  • 02 Feb 2004
  • Research & Ideas

Mapping Your Corporate Strategy

Since the 1990s, the Balanced Scorecard system has cut a path in business as a more rigorous way to measure performance by quantifying what had been considered intangible assets, such as human capital, information, and culture. The system... View Details
Keywords: by Martha Lagace
  • 05 May 2015
  • First Look

First Look: May 5

outcome probabilities arising from incomplete knowledge, i.e., ambiguity. We explore how the addition of partial information affects these types of choices using theoretical and empirical methods. Our experiments in both gain and loss... View Details
Keywords: Carmen Nobel

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