Outcome Measurement - Publications - Faculty & Research

28 Feb 2012
First Look

First Look: Feb. 28

argue that competition can lead organizations to provide illicit quality that satisfies customer demand but violates laws and regulations and that this outcome is particularly likely when price competition is restricted. Using 28 million... View Details

Keywords: Sean Silverthorne

30 Mar 2020
Research & Ideas

The New Rules for Remote Work: Pandemic Edition

personal level, for instance, by asking how everyone is holding up. “It can be harder to pay attention to a long meeting online versus face-to-face.” Afterward, managers should articulate key outcomes of the meeting using other media like... View Details

Keywords: by Dina Gerdeman

02 Jun 2021
Research & Ideas

A Rare Find in Health Care: A Simple Solution to Racial Inequity

for these long-standing disparities.” For the past 20 years, Chandra has been examining differences in health outcomes between white and Black Americans, searching for solutions to shrink the gap. In a recent working paper published... View Details

Keywords: by Michael Blanding; Health

07 Sep 2021
Research & Ideas

Who Pays For Wildfire and Hurricane Damage? Everyone.

New Mexico homeowners might think their inland location buffers them from the financial toll of climate change, but they’re still paying for climate-related property damage occurring in coastal states. New research finds that homeowners in New Mexico and other states... View Details

Keywords: by Kristen Senz; Insurance

Web

Business Economics Online Course | HBS Online

evaluate techniques to increase demand and measure the tradeoffs and suitable applications of each approach. Highlights Introduction to Auctions Experiments: Design Principles Examples of Complements in Cross-Price Elasticity Show Hide... View Details

Research Summary

Research

The founding and expansion of new firms is central to innovation and economic growth, but the determinants of a new idea’s success are difficult to ascertain. The decision to form a new firm and its ultimate outcome are impacted by ownership structure, financing... View Details

09 Dec 2002
Research & Ideas

Most Accountants Aren’t Crooks—Why Good Audits Go Bad

The Sarbanes-Oxley Act of 2002, signed into law last July, is the government's response to a series of financial reporting scandals that rocked investors. Among other measures the law offers up stiff criminal penalties for accounting... View Details

Keywords: by Max H. Bazerman, George Loewenstein & Don A. Moore; Accounting; Financial Services

22 Feb 2022
News

Breaking News

issues impacts policy change—or not. We’re trying to figure out what we can measure and what we can look for both in the assessment phase and as we build our portfolios that will help us substantiate those impact View Details

Keywords: Jen McFarland Flint; illustration by Dana Smith; News, Library, Internet, and Other Services; Information

September 2020 (Revised September 2021)
Case

Student Success at Georgia State University (A)

By: Michael W. Toffel, Robin Mendelson and Julia Kelley

Georgia State University had developed a reputation for driving student success by nearly doubling its graduation rate for students of all racial, ethnic, and socioeconomic backgrounds. It did so while growing its student body and the proportion of Black/African... View Details

Citation

Educators

Purchase

02 Jul 2013
First Look

First Look: July 2

characteristics, such as risk aversion and talent; firm characteristics, such as ownership; detailed measures of managerial practices relative to incentives, dismissals, and promotions; and measurable... View Details

Keywords: Anna Secino

13 Apr 2021
Book

How Inclusive Managers Create Glass-Shattering Organizations

raises. Review the outcomes of promotion and compensation decisions by race, gender, and other identity characteristics. Retention. Track attrition and tenure by gender. Combat flexibility stigma by focusing on View Details

Keywords: by Kristen Senz

08 Mar 2021
Blog Post

International Women's Day Featured Stories

School became the first school to reintegrate students and I personally was the first student on the ground, working in a relief COVID-hospital. I am grateful for the opportunity to serve my community and challenge the status quo to improve health View Details

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2024 Reunion Presentations - Alumni

philanthropy. Conducting Business Experimentation Professor Benjamin Roth + More Info - Slides – Less Info - Slides This interactive lecture will introduce the tools of randomized experimentation (A/B tests, RCTs, etc.) for both measuring... View Details

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Articles - Institute For Strategy And Competitiveness

outcomes achieved per dollar spent . HBS Professors Robert Kaplan and Michael Porter detail how time-driven activity-based costing can be used to accurately measure costs at the patient level for the span of... View Details

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Policymakers - Institute For Strategy And Competitiveness

universal measurement and public reporting Link reimbursement to clinical performance using outcome reporting Set accounting standards for meaningful cost reporting in health care Accelerate the bundled... View Details

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Teaching Cases - Institute For Strategy And Competitiveness

School Case 112-085 Robert S. Kaplan, Mary L. Witkowski, and Jessica A. Hohman The case illustrates how a leading German hospital group has invested deeply in the measurement of patient-level outcomes and... View Details

01 Apr 2015
Research & Ideas

The Slow, Steady Battle to Fix Cancer Care

allows me to stay grounded in both places," he says. Along with integrated practice units and payment bundling, the value-based health-care plan includes measuring health outcomes of every patient,... View Details

Keywords: by Carmen Nobel; Health

16 Jul 2008
Op-Ed

What Should Employers Do about Health Care?

by specialty and discrete interventions. Third, prevention and screening can dramatically improve value, as does ongoing disease management to prevent recurrences and setbacks. Fourth, the only way truly to drive value is to measure... View Details

Keywords: by Michael E. Porter, Elizabeth O. Teisberg & Scott Wallace; Health

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VBHCD Initiative - Institute For Strategy And Competitiveness

Involved Videos Books Value-Based Health Care Delivery – Measuring and Managing Costs The Value-Based Health Care Delivery (VBHCD) initiative, led by Harvard Business School professors Michael Porter and Robert Kaplan, engages with... View Details

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The Institute for Cancer Care Innovation - Institute For Strategy And Competitiveness

measurement of the value of our cancer care delivery system. Key initiatives of the Institute include: Evaluating which value-based outcomes are most important to cancer patients and identifying which View Details

Publications