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    • All HBS Web  (1,995)
      • Faculty Publications  (598)

      Organizational DesignRemove Organizational Design →

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      • 2008
      • Article

      Ambidexterity as a Dynamic Capability: Resolving the Innovator's Dilemma

      By: Charles O'Reilly and Michael Tushman
      How do organizations survive in the face of change? Underlying this question is a rich debate about whether organizations can adapt—and if so, how. One perspective, organizational ecology, presents evidence suggesting that most organizations are largely inert and... View Details
      Keywords: Change Management; Competency and Skills; Innovation and Management; Organizational Change and Adaptation; Organizational Design; Performance Efficiency; Competitive Advantage
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      O'Reilly, Charles, and Michael Tushman. "Ambidexterity as a Dynamic Capability: Resolving the Innovator's Dilemma." Research in Organizational Behavior 28 (2008): 185–206.
      • 2008
      • Other Unpublished Work

      Leadership, Learning, and Organization Designs: On Exploring and Exploiting in IBM's Microelectronics Division

      By: George Westerman, Wendy Smith, Robert Chapman Wood and Michael Tushman
      Keywords: Leadership; Organizational Design; Technology Industry
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      Westerman, George, Wendy Smith, Robert Chapman Wood, and Michael Tushman. "Leadership, Learning, and Organization Designs: On Exploring and Exploiting in IBM's Microelectronics Division." January 2008.
      • 2008
      • Working Paper

      Performance and Control across Multiple Markets

      By: Tatiana Sandino, Dennis Campbell and Shelby Yu
      Chain organizations typically operate units across different types of markets, with significantly diverging customer bases. Such market-type dispersion potentially influences performance through two channels: it makes performance a noisier indicator of store manager... View Details
      Keywords: Governance Controls; Organizational Design; Markets; Franchise Ownership; Performance; Retail Industry
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      Sandino, Tatiana, Dennis Campbell, and Shelby Yu. "Performance and Control across Multiple Markets." American Accounting Association Financial Accounting and Reporting Section Paper, January 2008.
      • 2007
      • Casebook

      Managing School Districts for High Performance: Cases in Public Education Leadership

      By: Stacey Childress, Richard F. Elmore, Allen S. Grossman and Susan Moore Johnson
      Managing School Districts for High Performance brings together more than twenty case studies and other readings that offer a powerful and transformative approach to advancing and sustaining the work of school improvement. At the center of this work is the... View Details
      Keywords: Management; Strategy; Leadership; Public Sector; Organizational Design; Education; Performance Improvement
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      Childress, Stacey, Richard F. Elmore, Allen S. Grossman, and Susan Moore Johnson, eds. Managing School Districts for High Performance: Cases in Public Education Leadership. Cambridge, MA: Harvard Education Press, 2007.
      • 2007
      • Chapter

      Process Management, Technological Innovation, and Organizational Adaptation

      By: Mary Benner and M. Tushman
      The promise of process management practices is that as organizations focus on variance reduction and increased process control, they will drive both speed and organizational efficiency. However, this promise also accentuates the dark side of process management. These... View Details
      Keywords: Competency and Skills; Innovation and Management; Technological Innovation; Management Practices and Processes; Business Processes; Organizational Change and Adaptation; Organizational Design
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      Benner, Mary, and M. Tushman. "Process Management, Technological Innovation, and Organizational Adaptation." Chap. 15 in Business Process Transformation, edited by Varun Grover and M. Lynne Markus, 317–326. Advances in Management Information Systems. Irvine, CA: M.E. Sharpe, 2007.
      • September 2007 (Revised November 2007)
      • Case

      Bunge: Food, Fuel, and World Markets

      By: Tarun Khanna, Santiago Mingo and Jonathan West
      In 2007, Bunge, an agribusiness company, had over $26 billion in worldwide sales and was considered, along with Cargill and Archer Daniels Midland (ADM), one of three very integrated worldwide agribusiness companies. Headquartered in White Plains, NY, the company has... View Details
      Keywords: Globalized Firms and Management; Operations; Organizational Design; Situation or Environment; Strategy; Agriculture and Agribusiness Industry; White Plains; Brazil
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      Khanna, Tarun, Santiago Mingo, and Jonathan West. "Bunge: Food, Fuel, and World Markets." Harvard Business School Case 708-443, September 2007. (Revised November 2007.)
      • June 2007 (Revised July 2007)
      • Case

      Leslie Brinkman at Versutia Capital

      By: Julie Battilana and Robert Steven Kaplan
      Leslie Brinkman is the founder and CEO of a hedge fund, Genuity Capital. Leslie spent late 2002 and early 2003 assembling her team and launched the fund in early 2003. While the firm performed well during 2003 and 2004 (both in terms of returns and new assets), in 2005... View Details
      Keywords: Management Style; Organizational Design; Performance Improvement; Groups and Teams
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      Battilana, Julie, and Robert Steven Kaplan. "Leslie Brinkman at Versutia Capital." Harvard Business School Case 407-089, June 2007. (Revised July 2007.)
      • June 2007 (Revised December 2008)
      • Case

      Marie Trellu-Kane at Unis-Cite

      By: Michel Anteby, Julie Battilana and Anne-Claire Pache
      Marie Trellu-Kane is trying to decide how Unis-Cite should respond to French President Jacques Chirac's announcement in 2005 of a new national voluntary civil service program. Since 1994, Trellu-Kane and her co-founders had been creating and overseeing a civil service... View Details
      Keywords: Growth and Development Strategy; Organizational Design; Business and Community Relations; Business and Government Relations; Social Enterprise; Paris
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      Anteby, Michel, Julie Battilana, and Anne-Claire Pache. "Marie Trellu-Kane at Unis-Cite." Harvard Business School Case 407-106, June 2007. (Revised December 2008.)
      • 2007
      • Working Paper

      Coupled Search Processes: Why Is it so Difficult to Find that Organizational Design Matters?

      By: Nicolaj Siggelkow and Jan Rivkin
      Organizational design affects performance via coupled search processes. At low frequency, managers search for appropriate organizational designs. At higher frequency, managers use designs to search for high-performing operational choices. The two searches are coupled:... View Details
      Keywords: Competency and Skills; Operations; Organizational Design; Performance; Networks; Research; Cognition and Thinking; Strategy
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      Siggelkow, Nicolaj, and Jan Rivkin. "Coupled Search Processes: Why Is it so Difficult to Find that Organizational Design Matters?" Harvard Business School Working Paper, No. 07-106, June 2007.
      • 2007
      • Working Paper

      Organizational Designs and Innovation Streams

      By: Michael Tushman, Wendy K. Smith, Robert Chapman Wood, George Westerman and Charles O'Reilly
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      Tushman, Michael, Wendy K. Smith, Robert Chapman Wood, George Westerman, and Charles O'Reilly. "Organizational Designs and Innovation Streams." Harvard Business School Working Paper, No. 07-087, May 2007.
      • January 2007
      • Case

      Robert E. Rubin (A)

      By: Nitin Nohria, Robert Steven Kaplan and Nicole Davison
      Bob Rubin was a businessman given the task of setting up and running the National Economic Council for the Clinton Administration. Unfamiliar with management in a political climate, Rubin worked hard to design, staff, and position the Council to make better economic... View Details
      Keywords: Personal Development and Career; Government and Politics; Managerial Roles; Macroeconomics; Organizational Design; Economy
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      Nohria, Nitin, Robert Steven Kaplan, and Nicole Davison. "Robert E. Rubin (A)." Harvard Business School Case 407-064, January 2007.
      • December 2006 (Revised October 2007)
      • Course Overview Note

      Managing Networked Businesses: Course Overview for Educators

      By: Thomas R. Eisenmann
      Provides an overview for educators of concepts covered in the MBA elective course, "Managing Networked Businesses," (MNB). MNB focuses on management challenges in businesses that exhibit network effects. Such businesses comprise a large and growing share of the global... View Details
      Keywords: Networks; Business Organization
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      Eisenmann, Thomas R. "Managing Networked Businesses: Course Overview for Educators." Harvard Business School Course Overview Note 807-104, December 2006. (Revised October 2007.)​
      • August 2006 (Revised February 2021)
      • Case

      Anthem, Inc.

      By: Regina E. Herzlinger
      Describes the U.S. Health Care industry and WellPoint's background, market growth strategies, and potential as an investment option. View Details
      Keywords: Investment; Growth and Development Strategy; Health; Industry Structures; Organizational Design; Health Industry; United States
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      Herzlinger, Regina E. "Anthem, Inc." Harvard Business School Case 307-051, August 2006. (Revised February 2021.)
      • 11 Jun 2006 - 13 Jun 2006
      • Conference Presentation

      Exploring the Links Between Product and Organizational Architectures: An Empirical Study of Open and Closed Source Software

      By: Alan MacCormack
      Keywords: Product Design; Organizational Structure; Software
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      MacCormack, Alan. "Exploring the Links Between Product and Organizational Architectures: An Empirical Study of Open and Closed Source Software." Paper presented at the International Product Development Management Conference, Milan, Italy, June 11–13, 2006.
      • 28 Apr 2006 - 1 May 2006
      • Conference Presentation

      Exploring the Relationship between Product Architecture and Organizational Form: A Test of "Conway's Law"

      By: Alan MacCormack
      Keywords: Product Design; Organizational Structure; Relationships
      Citation
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      MacCormack, Alan. Exploring the Relationship between Product Architecture and Organizational Form: A Test of "Conway's Law". In Empirical Studies of Software Development (Session Chair). Paper presented at the Annual Conference of the Production and Operations Management Society (POMS), Boston, MA, April 28–May 1, 2006.
      • April 2006
      • Background Note

      Managing Innovation in an Uncertain World: Module 1: Innovation and Uncertainty

      By: Alan D. MacCormack
      Describes the first module of a Harvard Business School 30-session elective course called Managing Innovation in an Uncertain World. The course helps students understand the challenges that uncertainty implies for innovation and how to overcome these challenges. The... View Details
      Keywords: Design; Curriculum and Courses; Innovation and Management; Projects; Opportunities; Perspective
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      MacCormack, Alan D. "Managing Innovation in an Uncertain World: Module 1: Innovation and Uncertainty." Harvard Business School Background Note 606-125, April 2006.
      • April 2006 (Revised July 2006)
      • Case

      Managing National Intelligence (A): Before 9/11

      By: Jan W. Rivkin, Michael Roberto and Erika Ferlins
      Examines the management of national intelligence prior to the terrorist attacks of September 11, 2001. Describes the actions taken by a variety of government agencies, including the FBI, the CIA, the FAA, and the Department of Defense, to detect and deter such attacks. View Details
      Keywords: War; National Security; Organizational Design; Organizational Structure; Crisis Management; Management Systems; Public Administration Industry; United States
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      Rivkin, Jan W., Michael Roberto, and Erika Ferlins. "Managing National Intelligence (A): Before 9/11." Harvard Business School Case 706-463, April 2006. (Revised July 2006.)
      • April 2006
      • Background Note

      Informing Service Management with Customer Data

      By: Frances X. Frei and Dennis Campbell
      Taught as the third module in a Harvard Business School course on Managing Service Operations. Explores the role of data analysis in ongoing service management. Describes how to realize the maximum amount of value from analyses and use this information in... View Details
      Keywords: Decision Making; Design; Analytics and Data Science; Service Operations; Mathematical Methods; Value
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      Frei, Frances X., and Dennis Campbell. "Informing Service Management with Customer Data." Harvard Business School Background Note 606-097, April 2006.
      • April 2006 (Revised April 2008)
      • Course Overview Note

      Managing Service Operations: Understanding the Customer Operating Role

      By: Frances X. Frei
      Describes Managing Service Operations: Understanding the Customer Operating Role, a second-year MBA course that consists of three modules. The first module, Conceptualizing the Customer Operating, explores the operational challenges and opportunites of managing... View Details
      Keywords: Service Operations
      Citation
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      Frei, Frances X. "Managing Service Operations: Understanding the Customer Operating Role." Harvard Business School Course Overview Note 606-092, April 2006. (Revised April 2008.)​
      • March 2006
      • Module Note

      Managing Innovation in an Uncertain World: Module 4: Sensing Opportunity

      By: Alan D. MacCormack
      Describes the fourth module of the 30-session Harvard Business School elective course Managing Innovation in an Uncertain World. The course helps students understand the challenges that uncertainty implies for innovation and how to overcome them. The course emphasizes... View Details
      Keywords: Innovation and Management; Problems and Challenges; Management Analysis, Tools, and Techniques; Projects; Opportunities; Risk and Uncertainty; Perspective; Value Creation; Networks; Alignment
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      MacCormack, Alan D. "Managing Innovation in an Uncertain World: Module 4: Sensing Opportunity." Harvard Business School Module Note 606-104, March 2006.
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