Order Processing - Publications - Faculty & Research

23 Jul 2013
First Look

First Look: July 23

enhance the emotional payoff of charitable initiatives. 2013 pub Learning by Supplying By: Alcácer, Juan, and Joanne Oxley Abstract—Learning processes lie at the heart of our understanding of how firms build capabilities to generate and... View Details

Keywords: Anna Secino

04 Dec 2019
Book

Creating the Experimentation Organization

User research suggested that the checkout process could be improved. Hypothesis: Displaying the checkout date when selecting the number of children improves the user experience (by adding clarity). Result: Treatment had a significant... View Details

Keywords: by Michael Blanding

02 Apr 2001
Research & Ideas

Not All M&As Are Alike—and That Matters

resources-processes-values framework. Resources refer to tangible and intangible assets, processes deal with activities that turn resources into goods and services, and values underpin decisions employees make and how they make them. (See... View Details

Keywords: by Joseph L. Bower

06 Aug 2021
Book

Steve Jobs and the Rise of the Celebrity CEO

wheels of the company turning while working out of the public gaze to the CEO as a man or woman with a mixture of charm, guile, brilliance, and cruelty who remakes the industry and in some cases society as a whole and in the process... View Details

Keywords: by Dina Gerdeman

09 Jul 2007
Research & Ideas

Five Steps to Better Family Negotiations

instead, compromise across the board in order to avoid being perceived as greedy or overly self-interested. This makes it incumbent on family members to encourage others to identify their core interests and concerns. 4. Avoid Single-issue... View Details

Keywords: by John A. Davis and Deepak Malhotra

08 Feb 2000
Research & Ideas

Building Effective R&D Capabilities Abroad

essential that managers from the highest levels of the company be involved in the decision-making process from the start. Senior scientists met with high-level managers and entered into a long series of discussions. Their first decision:... View Details

Keywords: by Walter Kuemmerle

02 Jun 2010
First Look

First Look: June 2

one where orders need to be made before demand is realized. In our analysis, the latter situation corresponds to a newsvendor model with the additional decision of choosing a sales effort to increase demand at a convex increasing cost... View Details

Keywords: Martha Lagace

Research Summary

Research Thrust

By: Rakesh Khurana

I am trained in organizational sociology and my main areas of interest lie in macro-organizational theory and the dynamics of executive labor markets. To date, my research has focused on two themes. The first revolves around understanding the forces that govern the... View Details

02 Dec 2010
What Do You Think?

Making Right Choices: Art or Science?

make your decisions nonreversible; regret less; control expectations; and learn to love constraints in order to cope with uncertainty and avoid depression." Now the genre includes another book, which has made several Top Ten of 2010... View Details

Keywords: by Jim Heskett

10 Sep 2020
Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

achieving the complete elimination of all waste in pursuit of the most efficient methods.” The system is based on two principles: automation with a human touch, and each process producing only what is needed for the next View Details

Keywords: by Boris Groysberg and Katherine Connolly Baden

18 Jul 2011
Research & Ideas

Looking in the Mirror: Questions Every Leader Must Ask

learned--and that many of these skills require executives to rethink their conception of what a superb leader actually does. Developing and practicing these skills requires hard work and may demand that talented executives overcome some degree of discomfort and even... View Details

Keywords: by Carmen Nobel

Web

Awards | Social Enterprise | Harvard Business School

of their net eligibility. The specific award percentage for a given year will be determined following Committee review of all applications submitted in the October round of applications. We are aware that Direct Loan borrowers may request a refund on payments View Details

18 Apr 2000
Research & Ideas

Learning in Action

Bean, the U.S. Army's Center for Army Lessons Learned (CALL), AT&T's Bell Laboratories, the Timken Companies and General Electric's Change Acceleration Process (CAP). L.L. Bean has long relied on inquiry as a source of learning to... View Details

Keywords: by David A. Garvin

Web

Research & Development, Project Code SX-70 - Edwin H. Land & Polaroid | Harvard Business School

evolution of the process as brilliantly envisioned and developed by Edwin Land and his dedicated project team. It required successful outcomes in a number of arenas, all of which would need to coalesce into an interrelated, sequentially... View Details

04 Feb 2022
Book

Beyond the Cold War: Reinventing Socialism in 5 Countries

Although many view socialism through the rigid lens of Soviet orthodoxy, it has always been a work in progress and an evolving and adaptable ideology on a global scale, says Harvard Business School Marvin Bower Associate Professor Jeremy Friedman. In his new book, Ripe... View Details

Keywords: by Dina Gerdeman

12 Mar 2021
News

My Favorite Case

discussions that you remember years later. It started with a terrific setup by Professor David Thomas, then the realization, little by little, of what the case was truly about, followed by deep lessons in interpretation of data and constructing arguments and the basic... View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

02 Oct 2012
First Look

First Look: October 2

Purchase this case:http://hbr.org/search/312067-PDF-ENG Generation Investment Management (Abridged) Sandra J. Sucher and Matthew PrebleHarvard Business School Case 613-002 Examines the investment process of Generation Investment... View Details

Keywords: Sean Silverthorne

27 Feb 2017
Research & Ideas

Reputation is Vital to Survival in Turbulent Markets

from Latin America, Africa, Turkey, and South Asia exuded this idea of stability, which assured employees, partners, customers, and everyone else. “After the crisis of 2009, the orders increased and our growth rate over the following five... View Details

Keywords: by Sean Silverthorne

14 Jun 2010
Research & Ideas

The Hard Work of Measuring Social Impact

organizations like Doctors Without Borders, responding to a disaster, will necessarily have more complex operational strategies. In order to provide shelter and food, they have to control an elaborate supply chain, from procuring tents,... View Details

Keywords: by Julia Hanna

01 Sep 2023
News

Alumni and Faculty Books

delivering annual investor returns of 25 percent over two decades, and outperforming both Starbucks and Chipotle. How did Shaich succeed repeatedly in such a notoriously tough industry? By discovering today what will matter tomorrow and never hesitating to undertake... View Details

Publications