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  • 01 Sep 2023
  • News

Action Plan: In Context

Sara Jane Ho (MBA 2012) knows that many people think of etiquette as outdated, nothing more than “stuffy, stuffy old manners.” She has made a career—and now a Netflix series, Mind Your Manners—out of updating this old-fashioned perspective. “I see etiquette as the... View Details
Keywords: April White; communication; manners; business; entrepreneurship; China; human behavior
  • 21 Mar 2014
  • Working Paper Summaries

Speaking of Corporate Social Responsibility

Keywords: by Hao Liang, Christopher Marquis, Luc Renneboog & Sunny Li Sun
  • July 2023
  • Article

So, Who Likes You? Evidence from a Randomized Field Experiment

By: Ravi Bapna, Edward McFowland III, Probal Mojumder, Jui Ramaprasad and Akhmed Umyarov
With one-third of marriages in the United States beginning online, online dating platforms have become important curators of the modern social fabric. Prior work on online dating has elicited two critical frictions in the heterosexual dating market. Women, governed by... View Details
Keywords: Online Dating; Internet and the Web; Analytics and Data Science; Gender; Emotions; Social and Collaborative Networks
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  • 2012
  • Working Paper

Conflict Policy and Advertising Agency-Client Relations: The Problem of Competing Clients Sharing a Common Agency

By: Alvin J. Silk
What restrictions should be placed on advertising agencies with respect to serving accounts or clients that are competitors of one another in order to avoid conflicts in interest? In recent decades, the advertising and marketing services industry has undergone a number... View Details
Keywords: Advertising; Service Delivery; Competition; Conflict of Interests; Policy; Practice; Advertising Industry; United States
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  • 08 Mar 2021
  • In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
  • 2012
  • Article

Conflict Policy and Advertising Agency-Client Relations: The Problem of Competing Clients Sharing a Common Agency

By: Alvin J. Silk
What restrictions should be placed on advertising agencies with respect to serving accounts or clients that are competitors of one another in order to avoid conflicts of interest? In recent decades, the advertising and marketing services industry has undergone a number... View Details
Keywords: Advertising Agency; Competitors; Marketing Services Industry; Structural Changes; Agency-client Relationships; Hybrid Conflict Policies; Safeguards; Advertising; Advertising Industry; Europe; Latin America; North and Central America
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  • 29 Nov 2022
  • Research & Ideas

Is There a Method to Musk’s Madness on Twitter?

going to challenge some of those norms and will possibly put the company at risk, at a minimum, of increased government attention. This article originally appeared in the Harvard Gazette. You Might Also Like: Why Digital Is a State of... View Details
Keywords: by Christina Pazzanese, Harvard Gazette; Technology
  • 01 Dec 2023
  • News

3-Minute Briefing: Nathaniel Fick (MBA/MPA 2008)

As a Marine, I led some of the first units in Afghanistan and Iraq. What I loved about that experience was the intersection of a mission with building and leading teams. I came to HBS to develop the tools around that work, but in a very different context. On the... View Details
Keywords: Julia Hanna
  • 22 Nov 2010
  • Research & Ideas

Seven Strategy Questions: A Simple Approach for Better Execution

spur them to innovate. I will provide a menu of techniques you can use to generate creative tension to ensure that everyone is thinking and acting like a winning competitor. 6. How Committed Are Your Employees To Helping Each Other? For most companies, it's critically... View Details
Keywords: by Robert Simons
  • Web

Profiles - MBA

year I worked at the social app, Bumble. It was there that I realized that you could create a business out of changing an antiquated social norm — that men have to make the first move in dating. Bumble turned that on its head and gave the... View Details
  • 04 Jun 2024
  • Research & Ideas

Navigating Consumer Data Privacy in an AI World

Harnessing customer data well is central to any modern business, as is earning consumers’ trust that their information will stay private. With data breaches growing more common, regulations are tightening across the globe to bolster security, creating a new web of... View Details
Keywords: by Rachel Layne; Technology; Information Technology
  • 07 Mar 2023
  • HBS Case

ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster?

the high ground, allowing it to influence norms and policies to mitigate AI bias. But the tech giant’s decision to push out pioneering AI researcher and ethicist Timnit Gebru set the company on a rocky course, contends Harvard Business... View Details
Keywords: by Scott Van Voorhis; Technology
  • 18 Aug 2022
  • Op-Ed

Your Best Employees Are Burning Out: A Framework for Retaining Talent

firings and layoffs close to the age of retirement so businesses could avoid paying pensions. Also, instead of staying with one company for a lifetime, it became the norm for employees to change companies and roles during their careers.... View Details
Keywords: by Hise Gibson and MaShon Wilson
  • Blog

What Can You Do to Foster Gender Equity?

will help to create better-performing, more sustainable organizations. The value goes beyond helping women. By helping to break down stereotypes and rigid norms around gender roles, you can enable people of any gender to bring their best... View Details
  • Web

Alumni - Global

Career Change At LinkedIn, shifting cultural norms around work in Japan Re: Wakana Tanaka (MBA 2003); By: Michelle Cassidy 01 Jun 2024 HBS Alumni Bulletin Outside Voices Organizing the Greek diaspora to help rebuild the country—and create... View Details
  • 20 Sep 2017
  • Research & Ideas

The Three Types of Leaders Who Create Radical Change

likely someone who has studied, lived, or experienced something beyond the norms in a given environment and thus is able to create a vision of a different future that nonetheless makes sense to, and captivates, those living within the... View Details
Keywords: by Carmen Nobel
  • Web

Guides to Archival Collections – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

physiological norms for human biological processes and to study the physiological changes that cause fatigue in workers. He was instrumental in the establishment of the Harvard undergraduate concentrations in biochemistry and in history... View Details
  • 07 Apr 2021
  • Research & Ideas

How Teams Work: Lessons from the Pandemic

the first project, we didn’t have a virtual team room, and didn’t have a rhythm for working together and organizing our work,” the interviewee said. “In the second project, we had a smoother teaming process because we tried to relax the View Details
Keywords: by Kristen Senz
  • 31 Mar 2008
  • HBS Case

JetBlue’s Valentine’s Day Crisis

You don't need to be a frequent flier to know that the friendly skies aren't so friendly anymore. Cramped, overloaded planes, flight delays, and bare-bones amenities are the norm on most of the legacy carriers. But low-cost airlines like... View Details
Keywords: by Julia Hanna; Air Transportation
  • Profile

Tara Basu Trivedi

challenges regardless of what was going on in her personal life and regardless of the barriers and social norms that society imposed. What’s the best thing about your hometown? I don’t have one town I consider my “hometown,” since I grew... View Details