Measurement Problems - Publications - Faculty & Research

12 Jul 2006
Research & Ideas

Competition the Cure for Healthcare

D. Anderson Cancer Center, and Dartmouth Hitchcock Medical Center, which are moving toward results measurement and integrated practice unit structures. Reforming the U.S. system does not require a top down, big bang, government-led... View Details

Keywords: by Roger Thompson; Health

29 Mar 2010
Research & Ideas

Ruthlessly Realistic: How CEOs Must Overcome Denial

lose your bearings. Q: How pernicious a problem is denial in business today? A: Denial has always been a problem. What is different today is that the cost of denial has become so high. We are living in a less forgiving world than we once... View Details

Keywords: by Martha Lagace; Auto; Retail; Technology

02 Apr 2015
Research & Ideas

Digital Initiative Summit: Freeing Patient Data to Enable Innovation

to remedy the information-sharing glut that is slowing health care innovation and harming patient care, according to panelists discussing "Digital Health: Freeing Patient Data to Enable Innovation" at the Digital Initiative Summit held March 30. This View Details

Keywords: Re: Karim R. Lakhani; Health

15 Nov 2004
Research & Ideas

Solving the Health Care Conundrum

shouldn't wait for policy; they should act now to become early movers in leading these changes. Context Professor Porter, having conducted in-depth research and analysis on the U.S. health care market, discussed his conclusions on the industry's View Details

Keywords: by Michael E. Porter; Health

28 Oct 2013
Research & Ideas

Responsible Leadership in an Unforgiving World

to a number of fluid circumstances. At times, Badaracco argues, the most responsible decision can be putting off the "big decision" as long as possible in order to respond to an ever-evolving configuration of moving parts. The measures of... View Details

Keywords: by Michael Blanding

03 Sep 2020
Op-Ed

Why American Health Care Needs Its Own SEC

A health care SEC could collect data on prices and outcomes that comply with its measurement standards, and certified, independent appraisers could attest that the numbers comply with accepted measurement... View Details

Keywords: by Regina E. Herzlinger; Health

07 Aug 2009
What Do You Think?

Why Can’t Americans Get Health Care Right?

care providers such as doctors and hospitals placing profits before client needs (David Stahl, John Van Slyke, Roger Chen, Jan Fersing, Hugh Quick, among others); the agency problem separating payers such as individuals, businesses, and... View Details

Keywords: by Jim Heskett; Health

24 Jun 2013
Research & Ideas

Is Your iPhone Turning You Into a Wimp?

tell." Next Steps In a related line of work, the researchers are studying whether our behavior is affected by how we sleep - curled up in the fetal position, for example, versus limbs sprawled across the bed. Bos and Cuddy also are planning to conduct a field... View Details

Keywords: by Carmen Nobel; Technology; Consumer Products

26 Sep 2006
First Look

First Look: September 26, 2006

firm-level turbulence starting in the 1990s, as measured by the average intra-industry rank change in sales, enterprise value, and other metrics. Furthermore, we find that IT-intensive industries account for most of this increase in... View Details

Keywords: Sean Silverthorne

01 Feb 2000
Research & Ideas

Keeping Track: Performance Measurement, Control & Strategy

Measurement & Control Systems for Implementing Strategy, published by Prentice Hall. Q: What's the context for the development of this book? Simons: My colleagues and I in the School's Accounting and Control Unit have spent a lot of... View Details

Keywords: Re: Robert Simons

05 May 2003
Research & Ideas

How Bank of America Turned Branches into Service-Development Laboratories

were being carefully monitored and measured. Design and production problems should be worked out off-line, in a lab setting without customers, before the service delivery is tested in a live environment. —Stefan Thomke To select and... View Details

Keywords: by Stefan Thomke; Banking; Financial Services

November 1994 (Revised March 1996)
Case

Pepsi's Regeneration, 1990-1993

By: David A. Garvin and Donald N. Sull

Craig Weatherup, the president and CEO of Pepsi Cola, leads a change process that completely transforms his company. It includes a new vision, operating philosophy, strategy, and organizational structure. He also introduces process improvement techniques and builds new... View Details

Keywords: Transformation; Leading Change; Growth and Development Strategy; Management Systems; Standards; Organizational Structure; Outcome or Result; Performance Improvement; Problems and Challenges; Food and Beverage Industry

Citation

Educators

Purchase

11 Apr 2007
Research & Ideas

Adding Time to Activity-Based Costing

the 1980s, with time dimension modifications introduced by Anderson for clients of Acorn Systems. We asked Kaplan to describe the problems with traditional costing approaches, the improvements made by TDABC, and how it works with the... View Details

Keywords: by Sarah Jane Gilbert

March 2011 (Revised January 2015)
Teaching Note

The IASB at a Crossroads: The Future of International Financial Reporting Standards

By: Karthik Ramanna

Teaching Note for 111084 and 113089. View Details

Keywords: Growth and Development; Strategy; Corporate Governance; Fair Value Accounting; Financial Reporting; Standards; Problems and Challenges; Emerging Markets; Financial Services Industry; China

Citation

Purchase

19 Jul 2011
First Look

First Look: July 19

http://people.hbs.edu/reccles/2011SU_Features_EcclesSaltzman.pdf Deprival Value' vs. 'Fair Value' Measurement for Contract Liabilities: How to Resolve the 'Revenue Recognition' Conundrum? Authors:Joanne Horton, Richard H. Macve, and... View Details

Keywords: Sean Silverthorne

29 Sep 2015
First Look

September 29, 2015

Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=49708 Published first online September 16, 2015 Journal of the American Medical Informatics Association Incorporating Longitudinal Pediatric Patient-centered Outcome View Details

Keywords: Sean Silverthorne

07 Nov 2017
First Look

New Research and Ideas: November 7, 2017

questions about what model is best suited to the integration of nonfinancial concerns. Does the joint pursuit of commercial and social objectives require new ways of organizing? In this essay we argue that it does. Or at least—to put our thesis in more View Details

Keywords: Carmen Nobel

21 Jul 2003
Research & Ideas

Don’t Get Buried in Customer Data—Use It

launches an initiative to solve this problem and identifies the number of spare power supply parts it sends out weekly as the measure it will use to track the progress. The transactional measure—the number... View Details

Keywords: by Jean Ayers

28 Nov 2012
What Do You Think?

Should Pay-for-Performance Compensation be Replaced?

possible for them to take the long- and proper-view." Yadeed Lobo articulated the problem faced by corporate boards when he commented that "it is very difficult for board members to judge relative performance (it also) involves... View Details

Keywords: by James Heskett

October 2021
Article

Shareholder Activism and Firms' Voluntary Disclosure of Climate Change Risks

By: Caroline Flammer, Michael W. Toffel and Kala Viswanathan

This paper examines whether—in the absence of mandated disclosure requirements—shareholder activism can elicit greater disclosure of firms’ exposure to climate change risks. We find that environmental shareholder activism increases the voluntary disclosure of climate... View Details