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  • All HBS Web  (1,584)
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  • 17 Jan 2017
  • First Look

First Look at New Research: January 17

style, and thus set prices that limit market penetration. The winning strategy diverges from this approach in almost every respect. When innovators develop products that people want to pull into their lives, they create View Details
Keywords: Sean Silverthorne
  • 05 Dec 2018
  • Research & Ideas

Why Managers Should Reveal Their Failures

than others who read a few extra lines describing the person’s professional failures. The results of two similar online studies also yielded an important insight for successful people who share their failures: Colleagues have no less... View Details
Keywords: by Dina Gerdeman
  • 20 Feb 2007
  • First Look

First Look: February 20, 2007

Co.: Breaking New Grounds Harvard Business School Case 807-004 Examines the strategies of a Boston-based start-up to market Rwandan coffee. Describes the history of the coffee industry, the era of cartelization and the International... View Details
Keywords: Martha Lagace
  • 2015
  • Working Paper

Match Your Own Price? Self-Matching as a Retailer's Multichannel Pricing Strategy

By: Pavel Kireyev, Vineet Kumar and Elie Ofek
Multichannel retailing has created several new strategic choices for firms. With respect to pricing, an important decision is whether to offer a "self-matching policy." Self-matching allows a multichannel retailer to offer the lowest of its online and in-store prices... View Details
Keywords: Price Self-matching; Multichannel Retailing; Pricing Strategy; Marketing Strategy; Price; Distribution Channels; Supply and Industry; Retail Industry
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Kireyev, Pavel, Vineet Kumar, and Elie Ofek. "Match Your Own Price? Self-Matching as a Retailer's Multichannel Pricing Strategy." Harvard Business School Working Paper, No. 15-058, January 2015.
  • 07 Mar 2023
  • HBS Case

ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster?

public’s attention to the problem. Now, Neeley sees many of Gebru’s insights and warnings, which are highlighted in the case study, taking on newfound importance amid Big Tech’s race to build ever-larger AI datasets. “We now see, once... View Details
Keywords: by Scott Van Voorhis; Technology
  • 18 Apr 2023
  • Research & Ideas

What Happens When Banks Ditch Coal: The Impact Is 'More Than Anyone Thought'

Consumers who are eager to mitigate climate change can take many actions, such as reducing the number of airline flights they take or installing solar panels on their homes. But the planet is in a race against time, and individual action alone won’t help most countries... View Details
Keywords: by Barbara DeLollis; Financial Services; Mining
  • 01 Nov 2020
  • Research & Ideas

Good Leadership Is an Act of Kindness

of the simplest words and gestures often gets lost when CEOs and managers are in perpetual crisis management mode, struggling with layoffs, remote work technology, market woes, and a range of other frustrating disruptions. While... View Details
Keywords: by Boris Groysberg and Susan Seligson
  • 05 Mar 2019
  • First Look

New Research and Ideas, March 5, 2019

important strategic considerations for managers selecting supplier factories and provide key insights for the design of transnational sustainability governance regimes. Publisher's link:... View Details
Keywords: Dina Gerdeman
  • 10 Apr 2012
  • First Look

First Look: April 10

he began to share his insights more widely with family, friends, and students. In this groundbreaking book, Christensen puts forth a series of questions: How can I be sure that I'll find satisfaction in my career? How can I be sure that... View Details
Keywords: Carmen Nobel
  • 16 Feb 2016
  • First Look

February 16, 2016

https://www.hbs.edu/faculty/Pages/item.aspx?num=50588 forthcoming Marketing Science Minimum Advertised Pricing: Patterns of Violation in Competitive Retail Markets By: Israeli, Ayelet, Eric Anderson, and Anne... View Details
Keywords: Sean Silverthorne
  • 30 May 2018
  • Research & Ideas

Should Retailers Match Their Own Prices Online and in Stores?

featured in the April 2018 issue of Marketing Science. He co-authored the article with Yale assistant professor Vineet Kumar and former HBS doctoral student Pavel Kireyev. Is self-matching an effective strategy? Price-matching among... View Details
Keywords: by Dina Gerdeman; Retail
  • 26 Jan 2016
  • First Look

January 26, 2016

incremental change, while also seizing new markets where flexibility, autonomy, and experimentation rule the day. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50401 forthcoming European Economic Review Taxation,... View Details
Keywords: Sean Silverthorne
  • 18 Mar 2013
  • HBS Case

HBS Cases: LEGO

still connecting with the toys themselves. "One of the insights Jørgen had when he became CEO was that he needed to reconnect with the community [of loyal LEGO fans], one of the most powerful assets the company had," says... View Details
Keywords: by Maggie Starvish; Entertainment & Recreation
  • 16 Feb 2010
  • Research & Ideas

The Outside-In Approach to Customer Service

developing an outside-in orientation? A: Developing an outside-in orientation is difficult to achieve because it requires both insight and action. Gaining real insights into customers' needs demands more of... View Details
Keywords: by Sarah Jane Gilbert; Consumer Products
  • 04 May 2021
  • Book

Best Buy: How Human Connection Saved a Failing Retailer

[Image: iStockphoto/Elijah-Lovkoff] How can companies connect with customers and employees better? Share your insights below. Book Excerpt Bringing the Purpose Question to Work By Hubert Joly “What drives you?” is not a question that gets... View Details
Keywords: by Michael Blanding; Retail
  • 18 Jun 2020
  • Research & Ideas

What Is an "Essential" Purchase for a Low-Income Family?

in Boston. [Image: jetcityimage] Related Reading Corporate Tax Cuts Don't Increase Middle Class Incomes These Entrepreneurs Take a Pragmatic Approach to Solving Social Problems Helping Low-Income Families Save More Share your insights... View Details
Keywords: by Rachel Layne
  • 16 Jul 2012
  • Research & Ideas

Are You a Strategist?

the first researchers who began to study strategy through a rigorous, scientific process, using large empirical samples to look at regularities across industries and firms. "We were proud of it!" Montgomery says. "And rightly so: the work yielded a number of... View Details
Keywords: by Carmen Nobel
  • 08 Sep 2022
  • Book

Gen Xers and Millennials, It’s Time To Lead. Are You Ready?

from decades of teaching students from the Gen X, Millennial, and Gen Z eras. George and coauthor Zach Clayton, CEO of the digital marketing firm Three Ships, urge young leaders to usher in a new way of doing business—one based on... View Details
Keywords: by Lane Lambert
  • Research Summary

The Evolution of Corporate Structure, Internal Governance, and Leadership

My research documents the evolution of the internal governance of senior management in large US firms over a 20-year period and explores, via multiple methods, the causes and consequences of these changes. My findings suggest that... View Details

  • 09 Dec 2019
  • Research & Ideas

Identify Great Customers from Their First Purchase

Using information collected during a customer’s first purchase, a new marketing tool that leverages machine learning technology can provide firms with valuable predictions about the customer’s future behavior, says Eva Ascarza, a View Details
Keywords: by Kristen Senz; Retail; Service
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