Manufacturing Performance - Publications - Faculty & Research

01 Oct 1997
News

L.E. Simmons

of bank teller to become chairman of Zions Bancorporation in Salt Lake City, with teaching him that ethical standards are an intrinsic part of doing business. "He measures his performance in terms of doing the right thing and... View Details

Keywords: Deborah E. Blagg

18 Apr 2000
Research & Ideas

Learning in Action

they were interviewed in-depth about how they went about their work and, specifically, what they did to be more productive. Using these insights, the Bell Labs team designed an innovative hands-on training program, which the star View Details

Keywords: by David A. Garvin

10 Nov 2003
Research & Ideas

Globalization: The Strategy of Differences

acquisitions to build up scale because, for the leading global competitors, an R&D-to-sales ratio of at least 8 percent represented a significant source of scale economies. But he also implemented a production strategy that was intended to arbitrage cost... View Details

Keywords: by Pankaj Ghemawat

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Faculty - Race, Gender & Equity

(HMC).... Frances X. Frei UPS Foundation Professor of Service Management Frances Frei is a Professor of Technology and Operations Management at Harvard Business School. Her research investigates how leaders accelerate performance and... View Details

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Industry Information - Alumni

national discussion about how technology and innovation are transforming the way government agencies serve citizens and perform vital functions." + – Health Care FierceHealthcare Provides the latest industry news and analysis on the... View Details

23 Jun 2003
Research & Ideas

Building a Better Buyer-Seller Relationship

compared the firms' performance over six years. What they found: in the beginning of a relationship, suppliers enjoyed no significant difference in sales, inventory holding and control costs, gross margins, or return on investment. But... View Details

Keywords: by Martha Lagace

01 Dec 2022
News

My First Job

was to help Taiwan build a presence in the semiconductor business. Taiwan’s government had set up an economic planning group led by Morris Chang, formerly of Texas Instruments, who conceived of and started what is now Taiwan Semiconductor View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

2013
Working Paper

Entrepreneurs, Firms and Global Wealth since 1850

By: G. Jones

This working paper integrates the role of entrepreneurship and firms into debates on why Asia, Latin America and Africa were slow to catch up with the West following the Industrial Revolution and the advent of modern economic growth. It argues that the currently... View Details

Citation

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20 Oct 2010
Op-Ed

Export Competitiveness: Reversing the Logic

Some of these barriers are related to inefficiencies in the domestic business environment, for example those captured in the World Bank's Logistical Performance Index (Arvis et al., 2010). Others are related to market access abroad, for... View Details

Keywords: by Christian Ketels

03 May 2022
Research & Ideas

Desperate for Talent? Consider Advancing Your Own Employees First

Job openings in the United States continue to hover at record high levels, exacerbated by the Great Resignation and a sputtering emergence from the pandemic. Competition remains fierce among companies struggling to find qualified workers. Yet many employers,... View Details

Keywords: by Rachel Layne

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General Management Awards & Honors - Faculty & Research

Performance (McGraw-Hill, 2004) was selected as a Library Journal Best Business Book in 2003. 2002 Gerald C. Chertavian : Named one of Boston Business Journal ’s 40 Under 40 in 2002. 2001 Rebecca M. Henderson : Named the 2001 Teacher of... View Details

08 Feb 2017
Blog Post

How I Chose My HBS Recommenders

My name is Ali. I’m an EC in the MBA program, and I’m from Syria. I was born in Los Angeles, where my parents were living at the time, but spent my formative years in Damascus. I attended Boston University where I got my BS and MEng in Mechanical and View Details

27 Jan 2009
First Look

First Look: January 27, 2009

firmsare more likely to adopt processinnovations and why. The empirical context is the adoption of e-business practices among U.S. manufacturing plants in early 2000. Based on detailed data from the U.S. Census of Manufactures, the... View Details

Keywords: Martha Lagace

18 Dec 2019
Book

6 Skills That Wise Companies Harness for World-Changing Innovation

As a boy, Soichiro Honda, the eventual founder of Honda Motor Co., was infatuated with airplanes. At age 10 he biked 20 kilometers to see American pilots performing aerobatics near his home in Japan, climbing a tree to watch the show. It... View Details

Keywords: by Kristen Senz

18 Feb 2019
Book

What’s Really Disrupting Business? It’s Not Technology

and showrooming are not going away. They decided to charge manufacturers for putting those items on the shelf. When a company like Samsung puts TVs on display at Best Buy, Samsung is benefiting whether you buy it from Best Buy or Amazon.... View Details

Keywords: by Danielle Kost; Beauty & Cosmetics; Insurance; Service; Retail

September 2019
Case

Teaming Up to Win the Rail Deal at GE (A)

By: Amy Edmondson, Ranjay Gulati and Rachna Tahilyani

In 2012, Nalin Jain, then head of GE aviation for South Asia, was given the added responsibility for GE’s transportation business in India, including bidding for a $2.5 billion contract to manufacture, service and maintain 1,000 diesel locomotives for state owned... View Details

Keywords: Recruitment; Selection and Staffing; Human Capital; Groups and Teams; Leadership Style; Leading Change; Organizational Design; Organizational Structure; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry; United States; India

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18 Oct 2011
First Look

First Look: October 18

PublicationsOptimizing Organic Waste to Energy Operations Authors:Bariş Ata, Deishin Lee, and Mustafa H. Tongarlak Publication:Manufacturing and Service Operations Management (forthcoming) Abstract A waste-to-energy firm that recycles organic waste with energy... View Details

Keywords: Sean Silverthorne

22 Feb 2022
News

New Urban Order

compelling,” says Senior Lecturer John Macomber, coauthor with Joseph Allen of Healthy Buildings: How Indoor Spaces Drive Performance and Productivity. “In other words, more and more of these companies will enter the mainstream.” The need... View Details

Keywords: Kathleen Fu, Deborah Blagg, Julia Hanna, and Maureen Harmon; illustrations by; energy; environment; sustainability; entrepreneurship; Transit and Ground Passenger Transportation; Transportation; Water, Sewage and Supply Systems; Utilities; Construction of Buildings; Construction; Waste Management and Remediation Services; Corporate Services

26 Jul 2011
First Look

First Look: July 26

estimating the impact of changes in supplier performance on customer demand. Using data from Hugo Boss, a manufacturer of branded apparel, we find increases in supplier reliability to be associated with... View Details