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  • April 2004 (Revised June 2004)
  • Teaching Note

Necessary Evils: A Diagnostic Exercise (TN)

By: Joshua D. Margolis and Andrew Molinsky
Teaching Note to (9-404-027), (9-404-113), (9-404-125), and (9-404-805). View Details
Keywords: Management Analysis, Tools, and Techniques
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  • 05 May 2010
  • What Do You Think?

Is Denial Endemic to Management?

Bullard suggested that "Ruthless realism is, itself, pathological . The professional pilot denies a crash is inevitable until a second before impact, and that ability to believe one can save the ship is critical to the attitude of... View Details
Keywords: by Jim Heskett
  • Web

Profiles - MBA

experience across a range of sectors from finance to government and furthering my education across a variety of fields from statistics to economics. These tools, and the... View Details
  • Web

Strategy Execution Online Course | HBS Online

Stories FAQs Enroll Now Key Concepts Apply frameworks, tools, and goal-setting and tracking exercises to your own strategic initiatives Evaluate View Details
  • Web

Online Business Analytics Course | HBS Online

strengthen your analytical skills. Beginning with basic descriptive statistics and progressing to regression analysis, you’ll implement analytical techniques in Excel View Details
  • March 2024
  • Tutorial

FRC: The Balanced Scorecard

By: Trevor Fetter
This brief video tutorial explains the concept and application of The Balanced Scorecard, developed by Prof. Robert Kaplan of HBS. It has been used in the MBA required course, Financial Reporting and Control. View Details
Keywords: Balanced Scorecard
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  • 13 Nov 2006
  • Research & Ideas

Science Business: What Happened to Biotech?

the industry, and what lessons managers might learn from an industry in structural disharmony. Sean Silverthorne: Biotech has not lived up to its expectations, either in providing outstanding returns for... View Details
Keywords: by Sean Silverthorne; Biotechnology
  • 09 Dec 2019
  • Research & Ideas

Identify Great Customers from Their First Purchase

Using information collected during a customer’s first purchase, a new marketing tool that leverages machine learning technology can provide firms with valuable predictions about the customer’s future behavior, says Eva Ascarza, a marketing researcher View Details
Keywords: by Kristen Senz; Retail; Service
  • June 2024 (Revised August 2024)
  • Case

Revlon India's Turnaround: Navigating Online-Offline Decisions Using a Balanced Scorecard

By: Tatiana Sandino and Samuel Grad
Revlon India was founded as a joint venture in 1995, pairing the industrial conglomerate UMG with the global beauty brand Revlon, Inc. to bring international color cosmetics to India. After growing rapidly and pioneering the Beauty Advisor (BA) model in India, the... View Details
Keywords: Balanced Scorecard; Restructuring; Training; Supply Chain Management; Distribution; E-commerce; Business Model; Business Plan; Decision Choices and Conditions; Marketing Strategy; Alignment; Brands and Branding; Negotiation; Joint Ventures; Strategic Planning; Salesforce Management; Competition; Beauty and Cosmetics Industry; Beauty and Cosmetics Industry; Beauty and Cosmetics Industry; India
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  • January – February 2012
  • Article

When One Business Model Isn't Enough

By: Ramon Casadesus-Masanell and Jorge Tarzijan
Trying to operate two business models at once often causes strategic failure. Yet LAN Airlines, a Chilean carrier, runs three models successfully. Casadesus-Masanell, of Harvard Business School, and Tarziján, of the Pontificia Universidad Católica de Chile, explore how... View Details
Keywords: Integration; Failure; Business Model; Service Operations; Asset Management; Value; Complexity; Competency and Skills; Business Strategy; Management Analysis, Tools, and Techniques; Risk and Uncertainty; Customer Relationship Management; Air Transportation Industry
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  • 22 Jul 2002
  • Research & Ideas

How Business Strategy Tamed the “Invisible Hand”

began to emerge, first in the United States and then in Europe: the vertically integrated, multidivisional (or "M-form") corporation that made large investments in manufacturing and marketing View Details
Keywords: by Pankaj Ghemawat
  • Web

Online Business Strategy Course | HBS Online

Mid-Career Professionals General Managers Consultants and Investors Develop a powerful, value-based strategy to achieve greater success for your team and organization.... View Details
  • August 2008
  • Teaching Note

Opportunity Assessment (TN)

By: Howard H. Stevenson and Shirley Spence
Teaching Note for [808043], [808105], and [808106]. View Details
Keywords: SWOT Analysis
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  • Web

Curriculum - Business & Environment

MBA Experience Curriculum 1ms Required Curriculum (1st Year) Cases Environmental opportunities and challenges are embedded in most Required Curriculum courses so that all students understand the importance of the natural environment to... View Details
  • 1999
  • Other Unpublished Work

Estimating Industry Multiples

By: Malcolm Baker and R. S. Ruback
We analyze industry multiples for the S&P 500 in 1995. We use Gibbs sampling to estimate simultaneously the error specification and small sample minimum variance multiples for 22 industries. In addition, we consider the performance of four common multiples: the simple... View Details
Keywords: Management Analysis, Tools, and Techniques; Performance; Mathematical Methods
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  • August 1994
  • Background Note

World Pension Fund Markets

By: Jay O. Light and Jon Headley
Presents a comparative description and analysis of pension funds in different countries. There is a special focus on comparing the United States and the United Kingdom. View Details
Keywords: Retirement; Management Analysis, Tools, and Techniques; Investment Funds; United States; United Kingdom
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  • September 1974 (Revised July 1979)
  • Background Note

A Note on Process Analysis

By: Paul W. Marshall
Provides an introductory note to production processes and the use of flow diagram. View Details
Keywords: Production; Management Analysis, Tools, and Techniques
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  • May 2008
  • Exercise

Stakeholder Analysis Tool

By: Lynda M. Applegate
This exercise enables users to: identify stakeholders and analyze their interests and expectations; categorize interests and expectations based on importance; and develop an action plan. View Details
Keywords: Management Analysis, Tools, and Techniques; Planning; Interests; Segmentation
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  • 26 Nov 2007
  • Research & Ideas

Best Practices of Global Innovators

partners through revenue and profit sharing, while hedging risk by asking them to absorb a portion of development costs. The final principle that emerged in our work is the need to invest in building collaborative capabilities. Many View Details
Keywords: by Sean Silverthorne
  • Web

Organizational Leadership Course | HBS Online

Certificate Negotiation Mastery Professor Michael Wheeler Master negotiation techniques to secure maximum value for yourself and your organization. 8 weeks, 4-5 hrs/week Pay by June 12 $1,850 Certificate... View Details