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  • All HBS Web  (2,513)
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Show Results For

  • All HBS Web  (2,513)
    • People  (12)
    • News  (635)
    • Research  (1,504)
    • Events  (7)
    • Multimedia  (19)
  • Faculty Publications  (800)
← Page 18 of 2,513 Results →
  • 13 Feb 2012
  • News

The horizon vocabulary

  • Program

Program for Leadership Development

Summary Innovative companies know that long-term success requires a pipeline of visionary leaders who can help build and secure a competitive edge. The Program for Leadership Development (PLD) prepares emerging executives to become more... View Details
  • TeachingInterests

Exec Ed: Real Estate Executive Seminar: Capital, Partnerships, and Portfolios

By: John D. Macomber
With both a quest for yield and new opportunities emerging across the real estate supply chain, business leaders must have the financial capabilities, analytical tools, and strategic skills to ensure the long-term profitability of their development projects and... View Details
  • 30 Apr 2013
  • News

HBS New Venture Competition Finale Takes Place Today

  • spring 1991
  • Article

Breaking the Cycle of Failure in Services

By: Leonard A. Schlesinger and James Heskett
Most managers recognize that good service is a direct result of having effective, productive people in customer contact positions. However, most service companies perpetuate a cycle of failure by tolerating high turnover and expecting employee dissatisfaction. This... View Details
Keywords: Goals and Objectives; Service Delivery; Success; Failure; Management Skills; Service Industry
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Schlesinger, Leonard A., and James Heskett. "Breaking the Cycle of Failure in Services." MIT Sloan Management Review 32, no. 3 (spring 1991): 17–28.
  • March 1990 (Revised October 1990)
  • Case

Ruentex Industries Ltd. and Liz Claiborne, Inc.

Describes Ruentex's operations and the piece goods production process and begins to describe the company's relationship with Liz Claiborne, Inc., its largest customer. When used with Liz Claiborne, Inc. and Ruentex Industries Ltd. and Liz Claiborne, Inc. and Ruentex... View Details
Keywords: Supply Chain Management; Relationships; Cooperation; Apparel and Accessories Industry
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Flaherty, Marie-Therese M., and Jill S. Dalby. "Ruentex Industries Ltd. and Liz Claiborne, Inc." Harvard Business School Case 690-049, March 1990. (Revised October 1990.)
  • 14 May 2012
  • News

Message to Managers: Your Strategy Is Not What You Say It Is

    Can India Overtake China?

    What’s the fastest route to economic development? Welcome foreign direct investment (FDI), says China, and most policy experts agree. But a comparison with long-time laggard India suggests that FDI is not the only path to prosperity. Indeed, India’s homegrown... View Details
    • January 2019 (Revised October 2019)
    • Case

    Rural Taobao: Alibaba's Expansion into Rural E-Commerce

    By: Tarun Khanna, Ryan Allen, Adam Frost and Wesley Koo
    Alibaba's Rural Taobao initiative had been launched in 2014 as a public service initiative to increase e-commerce adoption in China’s remote rural areas. In the first two iterations of the initiative, dubbed “1.0” and “2.0,” Alibaba had partnered with local businesses... View Details
    Keywords: Strategy; Business Growth; Ecommerce; Corporate Social Responsibility; Business And Government; Emerging Market; Digital Platforms; Internet and the Web; Emerging Markets; Rural Scope; Growth and Development Strategy; Competitive Strategy; Corporate Social Responsibility and Impact; Business and Government Relations; Decision Making; E-commerce; China
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    Khanna, Tarun, Ryan Allen, Adam Frost, and Wesley Koo. "Rural Taobao: Alibaba's Expansion into Rural E-Commerce." Harvard Business School Case 719-433, January 2019. (Revised October 2019.)
    • December 2002
    • Other Article

    The Competitive Advantage of Corporate Philanthropy

    By: Michael E. Porter and Mark R. Kramer
    When it comes to philanthropy, executives increasingly see themselves as caught between critics demanding ever higher levels of "corporate social responsibility" and investors applying pressure to maximize short-term profits. Increasingly, philanthropy is used as a... View Details
    Keywords: Strategy
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    Porter, Michael E., and Mark R. Kramer. "The Competitive Advantage of Corporate Philanthropy." Harvard Business Review 80, no. 12 (December 2002): 56–69.
    • 30 Jan 2024
    • Cold Call Podcast

    Can Second-Generation Ethanol Production Help Decarbonize the World?

    Keywords: Re: Gunnar Trumbull; Energy
    • June 2019 (Revised May 2022)
    • Case

    Roger Federer's TEAM8: Launching the Laver Cup

    By: Anita Elberse
    Roger Federer, widely regarded as the best tennis player in the history of the sport, walked onto the court to thunderous applause during in the second edition of the Laver Cup in September 2018. Named after tennis legend Rod Laver, the Cup pitted many of the greatest... View Details
    Keywords: Superstars; Tennis; Tournaments; Entrepreneurship; Sports; Competitive Strategy; Value Creation; Sports Industry
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    Elberse, Anita. "Roger Federer's TEAM8: Launching the Laver Cup." Harvard Business School Case 519-093, June 2019. (Revised May 2022.)
    • July 1998 (Revised January 2009)
    • Case

    Display Technologies, Inc. (Abridged)

    By: H. Kent Bowen and Jonathan West
    Display Technologies, Inc. (DTI) is a new joint venture between Toshiba and IBM Japan that is manufacturing the most advanced form of flat panel displays. With success in achieving significant production volumes, DTI has been asked to double its output as quickly as... View Details
    Keywords: Joint Ventures; Decision Choices and Conditions; Leadership Style; Production; Outcome or Result; Performance Capacity; Strategy; Hardware; Electronics Industry; Manufacturing Industry; Japan
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    Bowen, H. Kent, and Jonathan West. "Display Technologies, Inc. (Abridged)." Harvard Business School Case 699-006, July 1998. (Revised January 2009.)
    • 22 Jul 2014
    • News

    What Impact? Resist Taking Credit for Results You Can't Achieve

    • 08 Feb 2013
    • News

    A start-up epidemic is spreading across the country, but are some sectors falling behind?

    • 13 Apr 2021
    • News

    Study: Working From Home Is Expensive

    • 19 Jul 2020
    • News

    U.S. Companies Lose Hope for Quick Rebound From Covid-19

    • 2022
    • Chapter

    Buying Time? The Vietnam War and Southeast Asia

    By: Mattias Fibiger
    This article examines the “buying time thesis”—the idea that the American war in Vietnam bought time for the rest of Southeast Asia to build up political, economic, military, and diplomatic defenses against communism. It finds that there is some truth to claims that... View Details
    Keywords: Vietnam War; Impact; Legacy; Geopolitics; War; History; Government and Politics; Southeast Asia
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    Fibiger, Mattias. "Buying Time? The Vietnam War and Southeast Asia." In The Vietnam War in the Pacific World, edited by Brian Cuddy and Fredrik Logevall, 231–256. Chapel Hill: University of North Carolina Press, 2022.
    • June 2003 (Revised October 2003)
    • Case

    An Ancient Fable

    By: Ashish Nanda
    This case presents a thinly disguised account of Andersen's collapse, followed by a tightening of the oversight of audit firms. It raises questions on who lost and who gained, as well as the long-term implications of the changes for the accounting profession and... View Details
    Keywords: Accounting Audits; Consulting Industry
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    Nanda, Ashish. "An Ancient Fable." Harvard Business School Case 903-138, June 2003. (Revised October 2003.)
    • 11 Apr 2012
    • News

    The High Risks of Short-Term Management

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