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Show Results For
- All HBS Web
(1,353)
- People (8)
- News (328)
- Research (570)
- Events (2)
- Multimedia (4)
- Faculty Publications (120)
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- 01 Oct 2008
- Research & Ideas
How Much Time Should CEOs Devote to Customers?
strategy, it's not necessary for the CEO to spend time learning how different clients would prefer customized solutions. The CEO should spearhead the identification of three or four customer health metrics. Even in companies that see... View Details
Keywords: by John Quelch
- 22 Mar 2010
- Research & Ideas
One Strategy: Aligning Planning and Execution
Every firm has two strategies, we learn early on in the pages of One Strategy: Organization, Planning, and Decision Making. "Explicit" strategy is the one you read about in your company's planning memos and PowerPoint slides.... View Details
- 22 Dec 2003
- Research & Ideas
Why Negotiation is Like Jazz
improvisational music. Skillful improvising in a negotiation occurs at both the micro and macro levels; a solid understanding of both allows you to skillfully guide the improvisation, rather than letting the negotiation evolve haphazardly. At the micro level, you can... View Details
Keywords: by Kathleen L. McGinn
- 02 Jul 2012
- Research & Ideas
Why Good Deeds Invite Bad Publicity
There is next to no evidence that CSR positively adds to a company's bottom line, according to Felix Oberholzer-Gee, the Andreas Andresen Professor of Business Administration at Harvard Business School. "You cannot find a robust direct... View Details
- 14 Aug 2018
- First Look
First Look at New Research and Ideas, August 14, 2018
where the next left-field idea could be the next big thing. This book explores this culture of psychological safety and provides a blueprint for bringing it to life. The road is sometimes bumpy, but succinct and informative scenario-based explanations provide a clear... View Details
Keywords: by Sean Silverthorne
- 25 Feb 2013
- Research & Ideas
Lean Strategy Not Just for Start-Ups
seeing my brilliant ideas—which I just knew were right—not work." To that end, Cook said leaders should take care not to squelch a team member's new idea too soon, even if it sounds unreasonable. He recalled scoffing at a proposal, only to View Details
- 20 Dec 2018
- Research & Ideas
Most Popular Stories and Research Papers of 2018
wrestle with questions of identity and rebuilding relationships. Teresa Amabile presents preliminary findings on the journey to after-work life. Why You Are Unhappy at Work Sometimes the deck is stacked against you at work. Learn more... View Details
Keywords: by Sean Silverthorne
- 22 Jul 2002
- Research & Ideas
How Business Strategy Tamed the “Invisible Hand”
1930s, where it was noticed that direct labor costs tended to decrease by a constant percentage as the cumulative quantity of aircraft produced doubled. Learning effects figured prominently in wartime... View Details
Keywords: by Pankaj Ghemawat
- 02 Feb 2002
- What Do You Think?
Will the Societal Effects of Enron Exceed Those of September 11?
Summing Up The question of the relative societal effects of the Enron case and the September 11 attacks elicited some of the most heated responses received to date. But where there was heat, there was not necessarily fire—that is, if clear View Details
Keywords: by James Heskett
- 08 Mar 2016
- First Look
March 8, 2016
place, while the results of that innovation leads to learning that reshapes the strategy. Lean Strategy enables company builders to pursue viable opportunities, stay focused, and align the entire organisation while supporting front-line... View Details
Keywords: Sean Silverthorne
- 22 Feb 2011
- Research & Ideas
The Most Important Management Trends of the (Still Young) Twenty-First Century
writing some 75 comments have been submitted. Finally, I thought you would be interested in learning the most popular WK articles since we set up shop. You can see the results here. Thank you to our more than 2 million annual visitors who... View Details
Keywords: by Sean Silverthorne
- 15 Mar 2021
- Office Hours
Readers Ask: What's the Next 'Big Thing' in Finance?
[technologies]. Keep your eye on how every firm, from Nordstrom to Intel, integrates these into their processes. Keep your ear to the ground and your eyes open on fintech, and that’ll give you a good direction on the future of finance.... View Details
- 19 Dec 2005
- Research & Ideas
Public Education Goes to School
working paper, published this year, titled "Promoting a Management Revolution in Public Education." Mallory Stark: How does the PELP program operate? Stacey Childress and Allen Grossman: PELP operates as a learning laboratory... View Details
- 19 Jan 2022
- In Practice
7 Trends to Watch in 2022
for learning about what works in digital health. Recently, we have witnessed developments that would have been difficult to imagine just a few years ago. In the United States, we have seen massive expansions in insurance coverage for... View Details
Keywords: by HBS News
- 28 Aug 2018
- First Look
New Research and Ideas, August 28, 2018
influence, intermittent social influence, or no social influence. Groups in the intermittent social-influence treatment found the optimum solution frequently (like groups without influence) but had a high mean performance (like groups with constant influence); they... View Details
Keywords: Dina Gerdeman
- 16 Jul 2001
- Research & Ideas
How to Compete Like a Judo Strategist
outside opportunities appear, one lesson should remain to the fore: The more you focus, the easier it becomes to channel and make the most of your resources. Once your business begins to sprawl, it becomes much harder to direct your... View Details
Keywords: by David B. Yoffie & Mary Kwak
- 26 Feb 2019
- First Look
New Research and Ideas, February 26, 2019
dollars. This creates a direct connection between U.S. monetary policy and EME credit cycles. We estimate that over a typical U.S. monetary easing cycle, EME borrowers experience a 32-percentage-point greater increase in the volume of... View Details
Keywords: Dina Gerdeman
- 05 Apr 2017
- Research & Ideas
For Women Especially, It Pays to Know What Car Repairs Should Cost
whatever information they have about consumers’ price knowledge, drawing inferences from gender if that is all they have to go on, but disregarding gender if provided more direct information on consumers’ price expectations,” the... View Details
- 05 Feb 2001
- What Do You Think?
Do MBA Programs Face “The Innovator’s Dilemma”?
Summing Up The verdict of those responding to the column on the threat of the "disruptive technology" represented by online distance learning for in-class, onsite MBA programs is in. In your opinion, the trend represents an... View Details
Keywords: by James Heskett
- 02 Jun 2014
- Research & Ideas
Secrets to a Successful Social Media Strategy
us look at profiles of others, without actually letting these people know that their content was viewed." With a better understanding of why we love social media platforms so much, Piskorski wanted to learn how companies that sell... View Details
Keywords: by Carmen Nobel