Publications

2006
Chapter

Strategy and Style: Len Roberts at Radio Shack

By: V. Kasturi Rangan and Marie Bell

Keywords: Business Strategy; Leadership Style

August 2017
Supplement

Wake Up Call (B)

By: David G. Fubini and Christine Snively

(B) case View Details

Keywords: Decision Making; Judgments; Leadership Style; Consulting Industry; United States

23 Aug 2016
Working Paper Summaries

CEO Personality and Firm Policies

Keywords: by Ian D. Gow, Steven N. Kaplan, David F. Larcker, and Anastasia A. Zakolyukina; Financial Services

2003
Class Lecture

Leading Quietly

By: Joseph L. Badaracco Jr.

Keywords: Leadership Style

May 1984 (Revised May 1989)
Case

Cleveland Twist Drill (B)

By: Richard G. Hamermesh

Describes events at Cleveland Twist Drill between April 1982 and February 1983. Jim Bartlett's approach to the union and the implementation of the "move strategy" are described. Students are asked to evaluate these actions and to develop plans for dealing with current... View Details

Keywords: History; Management Style; Leadership Style; Standards; Power and Influence

16 Oct 2019
Research & Ideas

Read Our Most Popular Stories of the Quarter

great customer service is no longer the responsibility of just one department. Creating the customer-centric organization. (12,182 visits) What Machine Learning Teaches Us about CEO Leadership Style... View Details

Keywords: by Sean Silverthorne

August 2017
Case

Wake Up Call

By: David G. Fubini and Christine Snively

In 1993, three consultants at different stages in their careers must decide how to respond to what they considered to be unethical behavior from a partner at their firm. They each considered the potential consequences of reporting a senior colleague and the impact it... View Details

Keywords: Decision Making; Judgments; Leadership Style; Ethics; Consulting Industry; United States

December 2016 (Revised December 2017)
Case

Faber-Castell

By: Ryan Raffaelli and Christine Snively

By 2016, Count Anton-Wolfgang von Faber-Castell had led the 255-year-old pencil manufacturer Faber-Castell through waves of technological change. The pocket calculator decimated Faber-Castell’s slide rule business in the 1970s, and computer aided design technology... View Details

Keywords: Leadership Style; Leading Change; Family Ownership; Manufacturing Industry; Germany

April 1996 (Revised June 1999)
Case

NYPD New

By: James L. Heskett

Police Commissioner Bratten and his staff have led a process designed to create a results-oriented police department from one that previously emphasized and measured effort. With increasing budgeting pressures, the next phase of effort calls for increasing emphasis on... View Details

Keywords: Leadership; Performance Productivity; Leadership Style; Budgets and Budgeting; Public Administration Industry

01 Oct 2009
What Do You Think?

Can the “Masks of Command” Coexist with Authentic Leadership?

Richard Neff offered the opinion that "The(re) is no right or one way to lead It should, however, always be authentic. Otherwise it's not leadership at all." Kamal Gupta pointed out that "Speaking the truth with your team... View Details

Keywords: by Jim Heskett

03 Jun 2002
What Do You Think?

Are We Entering an Era of European Management Leadership?

idea of a "European" style of management, pointing out that there is no one style. In some parts of Europe "(As a manager) I'm a human being." In others, "I'm just a number." In general "we (Europeans)... View Details

Keywords: by James Heskett

12 Apr 2004
Research & Ideas

Waking Up a Sleeping Company

in their businesses. After one such session, a senior manager asked, "Is there anything you won't get involved in?" I felt I had to get deep into the businesses to create the necessary changes in behavior. Creating a more challenging environment was natural... View Details

Keywords: by Bill George

July 2010 (Revised August 2012)
Case

Assistant Professor Jo Worthington (A)

By: Dorothy A. Leonard

A relatively inexperienced professor struggles with managing a case discussion in a class based on numeric analysis. The class is lethargic and time is tight; she considers both a number of possible reasons for their disinterest and different teaching strategies to... View Details

Keywords: Education; Teaching; Strategy; Communication Strategy; Training; Leadership Style; Education Industry

October 1984 (Revised April 2002)
Case

NIKE (C)

Explores the president of Nike's leadership, and focuses on his general management style, his personal philosophy, and his pattern of working with key members of management. View Details

Keywords: Management Style; Leadership Style; Management Teams; Apparel and Accessories Industry; Sports Industry