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  • All HBS Web  (4,652)
    • People  (9)
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  • August 2002 (Revised February 2005)
  • Case

Gillette Company (A): Pressure for Change

By: Rosabeth M. Kanter and James Weber
After years of strong performance with market-dominating brands, Gillette's performance slips and a new CEO is selected from outside the company to lead a turnaround. This case describes the business and financial situation he inherited and asks what he should do... View Details
Keywords: Business History; Performance Consistency; Product Positioning; Selection and Staffing; Change Management; Leading Change; Competitive Strategy; Planning; Retail Industry
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Kanter, Rosabeth M., and James Weber. "Gillette Company (A): Pressure for Change." Harvard Business School Case 303-032, August 2002. (Revised February 2005.)
  • June 2007 (Revised February 2008)
  • Case

Ericsson: Leading in Times of Change

By: Das Narayandas, Vincent Marie Dessain, Daniela Beyersdorfer and Anders Sjoman
After its dramatic corporate turnaround, the Swedish telecom infrastructure company Ericsson hires a new CEO to bring the former Swedish flagship company back on track. Puts students in the shoes of Carl-Henric Svanberg, an industry outsider and CEO of locks group Assy... View Details
Keywords: Restructuring; Profit; Leading Change; Goals and Objectives; Managerial Roles; Organizational Change and Adaptation; Problems and Challenges; Sweden
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Narayandas, Das, Vincent Marie Dessain, Daniela Beyersdorfer, and Anders Sjoman. "Ericsson: Leading in Times of Change." Harvard Business School Case 507-074, June 2007. (Revised February 2008.)
  • summer 1999
  • Article

The Enduring Skills of Change Leaders

By: R. M. Kanter
Keywords: Change; Leadership; Competency and Skills
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Kanter, R. M. "The Enduring Skills of Change Leaders." Leader to Leader 13 (summer 1999). (Reprinted in Ivey Business Journal, May-June 2000, pp. 1-6.)
  • 25 Feb 2020
  • News

How Artificial Intelligence is Changing Business

Administration. “The traditional model has been turned upside down. Having the data to innovate at scale is now the main thing.” Lakhani and Marco Iansiti, the David Sarnoff Professor of Business Administration, are frequent collaborators. Their new book, Competing in... View Details
Keywords: Susan Young
  • 19 Nov 2013
  • News

Microsoft CEO Switch Not Enough Change

  • 01 Sep 2011
  • News

Breaking Free from Fear of Change

understand the executives I talk about in this book very well because I share their predicament,” notes Tom DeLong, the Philip J. Stomberg Professor of Management Practice at HBS and the author of Flying without a Net: Turn Fear of Change... View Details
Keywords: Deborah Blagg; Publishing Industries (except Internet); Information
  • 1990
  • Book

A Force for Change: How Leadership Differs from Management

By: J. P. Kotter
Keywords: Leading Change; Management
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Kotter, J. P. A Force for Change: How Leadership Differs from Management. New York: Free Press, 1990.
  • January 2021 (Revised July 2022)
  • Case

Dwight D. Eisenhower: Changing the World

By: Robert Simons and Shirley Sun
This case describes the rise of Dwight (Ike) Eisenhower from a small town in Kansas to the pinnacle of power on the world stage. During his life, Eisenhower was leader of the Allied Forces in World War II, president of Columbia University, head of NATO, and president... View Details
Keywords: Leadership Development; Leadership; Values and Beliefs; Personal Characteristics; Leadership Style; Success; Work-Life Balance; Power and Influence
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Simons, Robert, and Shirley Sun. "Dwight D. Eisenhower: Changing the World." Harvard Business School Case 121-047, January 2021. (Revised July 2022.)
  • 06 Apr 2020
  • News

Is China Ready for Leadership on the Global Stage?

  • 04 Mar 2002
  • What Do You Think?

Why the Bull Market in Leadership Books?

show us a way of regaining what we have lost." Another reason for such insecurity, Reinhold Gerbsch proposes, is "the increasing rate of change in the marketplace." Citing an old Buddhist saying, "When the pupil is... View Details
Keywords: by James Heskett
  • 01 Mar 2016
  • News

The HBS Fund for Leadership and Innovation

A Resource for the Next Big Idea, and More The HBS Fund for Leadership and Innovation is instrumental in bringing innovative projects to life at the School. Recent successful HBS initiatives that are advancing management... View Details
  • Article

Leading Change with the Balanced Scorecard

By: Robert S. Kaplan and David P. Norton
Keywords: Leadership; Change; Balanced Scorecard
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Kaplan, Robert S., and David P. Norton. "Leading Change with the Balanced Scorecard." Financial Executive 17, no. 6 (September 2001): 64–66.
  • March 2009
  • Case

The Home Depot: Leadership in Crisis Management

By: Herman B. Leonard, Marc J. Epstein and Melissa Tritter
Examines the challenges The Home Depot faced in the aftermath of natural disasters such as Hurricanes Katrina, Rita, and Andrew. By providing 40,000 to 50,000 items sold by knowledgeable associates, The Home Depot became a destination place for customers in need of... View Details
Keywords: Disruption; Customer Focus and Relationships; Leadership; Crisis Management; Logistics; Natural Disasters; Retail Industry
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Leonard, Herman B., Marc J. Epstein, and Melissa Tritter. "The Home Depot: Leadership in Crisis Management." Harvard Business School Case 309-055, March 2009.
  • 26 May 2015
  • Blog Post

5 Ways the Case Method Changes How You Learn

The case method is a staple of the HBS MBA experience. Pioneered by our faculty, we think it’s the best way to prepare our students for the challenges of leadership. So how does it work? And how does it change how students think? We... View Details
  • 12 May 2020
  • Blog Post

The Importance of Coordination: Apoorva Pasricha Reflects on Crisis Leadership

When Apoorva Pasricha (MBA 2019) assumed her role with the City of San Jose’s Mayor’s Office of Technology & Innovation as an HBS Leadership Fellow in August 2019, her mandate was to implement San Jose’s ‘Smart City’ road map.... View Details
Keywords: Social Enterprise; Technology; Nonprofit / Government
  • 28 Apr 2020
  • Blog Post

The Importance of Coordination: Apoorva Pasricha Reflects on Crisis Leadership

When Apoorva Pasricha (MBA 2019) assumed her role with the City of San Jose’s Mayor’s Office of Technology & Innovation as an HBS Leadership Fellow in August 2019, her mandate was to implement San Jose’s ‘Smart City’ road map.... View Details
  • November 2017 (Revised September 2020)
  • Case

Miami's Tech Future (A): Twenty-first Century Changes and Challenges

By: Rosabeth Moss Kanter
In the decade starting in 2000, a new mayor focused on infrastructure and leadership from a foundation investing in arts and culture helped the Miami region transform and attract younger people to a newly vibrant central city and arts district. In 2011, the Knight... View Details
Keywords: Change; Leadership; Business and Community Relations; Strategic Planning; Technology Industry; Miami; Florida
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Kanter, Rosabeth Moss. "Miami's Tech Future (A): Twenty-first Century Changes and Challenges." Harvard Business School Case 318-033, November 2017. (Revised September 2020.)
  • 22 Oct 2014
  • News

Making products that change the world

As the CEO of Corning, Wendell Weeks (MBA 1987) is developing products that will have a positive impact on the world and leading the company to serve the local community. (Published October 2014) View Details
  • 01 Sep 2020
  • News

Reinvigorating Democracy: A Vote for Change

delve into the root causes of why the political system is failing and propose solving the problem by changing the election system. America’s political system is designed as a duopoly, where only two parties can compete and where third... View Details
Keywords: Young, Susan
  • February 2011
  • Case

oDesk: Changing How the World Works

By: Boris Groysberg, David A. Thomas and Jennifer M. Tydlaska
It is 2010, and Gary Swart, CEO of oDesk, is contemplating the next steps for his organization. Founded in 2004 in California, oDesk operates an online marketplace which matches Employers with Contractors. oDesk provides fact-based information on Contractors, including... View Details
Keywords: Recruitment; Leadership; Growth and Development Strategy; Digital Platforms; Marketplace Matching; Corporate Strategy; Internet and the Web; Consulting Industry
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Groysberg, Boris, David A. Thomas, and Jennifer M. Tydlaska. "oDesk: Changing How the World Works." Harvard Business School Case 411-078, February 2011.
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