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    Nancy F. Koehn

    Nancy F. Koehn is a historian at the Harvard Business School where she holds the James E. Robison chair of Business Administration. Koehn's research focuses on crisis leadership and how leaders and their teams rise to the challenges of high-stakes situations. Her... View Details

    Keywords: beauty products; clothing; consumer products; entertainment; fashion; marketing industry; retailing; health care; advertising; media
    • 26 Oct 2021
    • Research & Ideas

    What Companies Want Most in a CEO: A Good Listener

    increasing complexity associated with managing larger and more knowledge-intensive organizations,” says Sadun. Past generations of CEOs might have tapped a smaller cadre of advisers or made decisions unilaterally, but today’s leaders must... View Details
    Keywords: by Jay Fitzgerald
    • September 2017 (Revised March 2019)
    • Case

    Henry Kissinger: Negotiating Black Majority Rule in Rhodesia (A)

    By: James K. Sebenius and Laurence A. Green
    In 1976, a growing crisis in Southern Africa drew the attention of United States Secretary of State Henry A. Kissinger. White Rhodesian leader Ian Smith's refusal to accede to black majority rule threatened to widen into a regional conflict involving apartheid South... View Details
    Keywords: Equality and Inequality; Race; Negotiation Process; Negotiation Participants; Government and Politics; Africa; United States
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    • Article

    Timing is Everything: The Importance of Finding the Right Moment in Leading Teams

    Great team leaders have superb timing. We explore in this article two different types of timing that leaders need to help their teams. First, they understand when teams are naturally open to help, and what kinds of help to give teams at predictable times in... View Details

    Keywords: Strategy; Groups and Teams; Leadership Style
    Related
    • 04 May 2020
    • Blog Post

    Learning New Skills to Further Your Career In Any Industry: Finance

    skills now can make you an even more well-rounded job candidate or business leader in the future. Here are some other blog posts about finance from the team at HBS Online: 6 Ways Understanding Finance Can Help You Excel Professionally... View Details
    • April 2013
    • Case

    Managing with Analytics at Procter & Gamble

    By: Thomas H. Davenport, Marco Iansiti and Alain Serels
    Senior management at P&G has put a strong emphasis on using data to make "better, smarter, real-time business decisions." The Global Business Services (GBS) organization has developed tools, systems and processes to provide managers throughout P&G with direct access to... View Details
    Keywords: Analytics; Data Management; Forecasting; Shared Services; Procter ＆ Gamble; Laundry Detergent; Information Management; Forecasting and Prediction; Information Technology; Mathematical Methods; Consumer Products Industry; North America
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      Michael Beer

      MICHAEL BEER

      Mike Beer is the Cahners-Rabb Professor of Business Administration, Emeritus at the Harvard Business School and author Fit to Compete: Why Honest Conversations About Your Company’s... View Details

      • June 1998 (Revised August 2001)
      • Case

      Wells Fargo Online Financial Services (A)

      By: Robert S. Kaplan and Nicole Tempest
      Wells Fargo, the industry leader in electronic banking, has implemented a Balanced Scorecard in its online financial services group (OFS) to track and measure performance. The OFS group develops and supports services that allow existing and future banking customers to... View Details
      Keywords: Balanced Scorecard; Internet and the Web; Corporate Entrepreneurship; Corporate Strategy; Performance Evaluation; Finance; Change; Situation or Environment; Measurement and Metrics; Banking Industry; Financial Services Industry
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      • 01 Oct 2007
      • Research & Ideas

      Encouraging Dissent in Decision-Making

      Everest, several climbers, including two of the world's most experienced professionals, died in part because junior team members didn't speak up when their expert leaders ignored their own core operating principles surrounding safety. In... View Details
      Keywords: by Garry Emmons
      • 01 Jan 2013
      • News

      When the Crowd Fights Corruption

      • July 1999 (Revised January 2004)
      • Case

      Chrysler and BMW: Tritec Engine Joint Venture

      By: H. Kent Bowen and Courtney Purrington
      A gifted project leader lacks significant new product development experience. The case highlights the issues and procedures related to defining the project strategy: organizing senior management approvals and support for creating a "heavyweight" team; aligning the... View Details
      Keywords: Product Development; Joint Ventures; Projects; Business Strategy; Management Teams; Groups and Teams; Machinery and Machining; Design; Business Processes; Product Design; Product; Management Analysis, Tools, and Techniques; Auto Industry
      Related
      • 07 Jun 2023
      • Blog Post

      My One Case: MBA Class of 2023 Looks Back

      How many cases do MBA students read over their two years at Harvard Business School (HBS)? 500. Ranging in topics from finance to entertainment to sustainability, cases share the story of a business leader (the case protagonist) making a... View Details
      • November 2017
      • Technical Note

      21st Century Populism

      By: George Serafeim and David Freiberg
      While the first decade of the 21st century saw a massive financial crisis that led to significant economic downturn, the second decade saw the rise of political leaders, who built their support upon a political message that championed the common person against the... View Details
      Keywords: Populism; Market Efficiency; Market Liberalization; Political Influence; Political Instability; Capital Controls; Partnerships; Coalition; Inequality; Role Of Business In Society; Government Intervention In The Markets; Labor Market; Equality and Inequality; Financial Markets; Social Issues; Immigration; Financial Crisis; Capital Markets; Business and Government Relations
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      • 27 Jan 2023
      • Op-Ed

      Have We Lost Sight of Integrity?

      Every month, another leader creates an onslaught of media coverage for being dishonest. Have we lost sight of the importance of leaders with integrity? Why do failed leaders... View Details
      Keywords: by Bill George
      • February 20, 2014
      • Article

      How to Thrive While Leading a Family Business

      By: Josh Baron and Rob Lachenauer
      This article explores the differences between family business executives who thrive and those who struggle. It discusses how family business environments are inherently complex due to the intertwinement of work and life. Thriving leaders exhibit four key behaviors:... View Details
      Keywords: Family and Family Relationships; Work-Life Balance; Family Ownership; Outcome or Result; Leadership Style
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      • 11 Jun 2012
      • News

      Conversation Starter: How Intimate Are You?

      • March 2000 (Revised February 2005)
      • Case

      Thomas Weisel Partners (A)

      By: Thomas J. DeLong, Ashish Nanda, Boris Groysberg, Matthew C. Lieb and Scott D Landry
      Thomas Weisel, longtime leader of Montgomery Securities, realizes that the sale of Montgomery to NationsBank was the biggest mistake of his life. After his exit from NationsBanc Montgomery Securities, Weisel develops a business plan for a new merchant bank, Thomas... View Details
      Keywords: Competitive Strategy; Business Plan; Financial Institutions; Management Teams; Financial Services Industry
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      • 14 Aug 2010
      • News

      'Focus On Mid-Level Managers'

      • 03 Oct 2005
      • Research & Ideas

      The Truck Driver Who Reinvented Shipping

      Malcolm P. McLean, a truck driver, fundamentally transformed the centuries-old shipping industry, an industry that had long decided that it had no incentive to change. By developing the first safe, reliable, and cost effective approach to... View Details
      Keywords: by Anthony J. Mayo & Nitin Nohria; Manufacturing; Transportation; Aerospace

        Linda A. Hill

        Linda A. Hill is the Wallace Brett Donham Professor of Business Administration at the Harvard Business School and Faculty Chair of the Leadership Initiative. Hill is regarded as one of the top experts on leadership and innovation. Hill is... View Details