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  • Web

California - Global

autonomous AI agents designed to transform how businesses operate by taking on tasks traditionally performed by humans. With a mission to deploy one billion AI agents by the end of 2025, Agentforce represented a leap into the digital View Details
  • 15 Sep 2015
  • First Look

September 15, 2015

pricing decisions on a daily basis. Rue La La is in the online fashion sample sales industry, where they offer extremely limited-time discounts on designer apparel and accessories. One of the retailer's main challenges is pricing and predicting demand for View Details
Keywords: Sean Silverthorne
  • October 2010
  • Case

Scollon Productions: Working with a Bunch of Characters

By: Lena G. Goldberg and Chad Carr
As the sole female employee in an 11 person production shop, Lisa Ocheltree complained about being subjected to crass sexual "jokes" and antics; after being discharged, she filed a sexual harassment lawsuit against her former employer, Scollon Productions, alleging... View Details
Keywords: Working Conditions; Ethics; Employee Relationship Management; Lawsuits and Litigation; Organizational Culture; Problems and Challenges; Gender
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  • December 2017
  • Case

International Institute of Tropical Agriculture

By: Jose B. Alvarez and Sarah Mehta
It is July 2017, and Dr. Nteranya Sanginga, the director general of the Nigeria-based International Institute of Tropical Agriculture (IITA), is making progress toward two of his primary strategic objectives for the nonprofit research Institute: 1) to scale the impact... View Details
Keywords: Scaling Technologies; Youth Unemployment; Innovation In Nonprofits; Agribusiness; Plant-Based Agribusiness; Cash Flow; Labor; Employment; Commercialization; Problems and Challenges; Agriculture and Agribusiness Industry; Africa; Nigeria
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  • 19 Dec 2022
  • Research & Ideas

The 10 Most Popular Articles of 2022

course, new COVID-19 variants, rampant inflation, a labor shortage, and the sometimes awkward adjustment to new work arrangements didn’t help the mood. And yet, despite all these challenges, many leaders were determined to move forward,... View Details
Keywords: by Danielle Kost
  • 02 Sep 2019
  • News

Work from anywhere model works

  • 21 Sep 2010
  • First Look

First Look: September 21, 2010

production workers) are associated with more autonomy and a wider span of control. By contrast, communication technologies (like data networks) decrease autonomy for both workers and plant managers. Treating technology as endogenous using... View Details
Keywords: Sean Silverthorne
  • Web

2023 Reunion Presentations - Alumni

flexibility and how to redesign management practices to make flexible hybrid work more productive and innovative. How Not to Bankrupt Your Family Professor Lauren Cohen + More Info – Less Info In this session, we will explore pitfalls of... View Details
  • 06 Nov 2018
  • First Look

New Research and Ideas, November 6, 2018

of Information By: Cullen, Zoë B., and Ricardo Perez-Truglia Abstract—The diffusion of salary information has important implications for labor markets, such as for wage discrimination policies and collective bargaining. Despite the... View Details
Keywords: Dina Gerdeman
  • 2011
  • Working Paper

From Social Control to Financial Economics: The Linked Ecologies of Economics and Business in Twentieth Century America

By: Marion Fourcade and Rakesh Khurana
As the main producers of managerial elites, business schools represent strategic research sites for understanding the formation of economic practices and representations. This article draws on historical material to analyze the changing place of economics in American... View Details
Keywords: Economics; Practice; Business Education; Labor and Management Relations; Decision Making; Management Analysis, Tools, and Techniques; Change; Governing Rules, Regulations, and Reforms; Finance; Knowledge; Production; Business Conglomerates; Education Industry; United States
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  • 28 Mar 2016
  • Research & Ideas

What's a Boss Worth?

them look better. But how much of an effect does a good or bad boss have on workers, really? Harvard Business School Assistant Professor Christopher Stanton sets out to ask that question in The Value of Bosses, a paper recently published in the Journal of View Details
Keywords: by Michael Blanding; Service
  • 24 May 2021
  • Op-Ed

Can Fabric Waste Become Fashion’s Resource?

COVID-19 has broken fashion’s supply chain. As a result, an already wasteful industry has become more wasteful. Even before the pandemic, the global apparel industry was producing about 92 million tons of textile waste a year. That’s about one garbage truck’s worth of... View Details
Keywords: by Geoffrey Jones and Shelly Xu; Fashion
  • Web

Stages of Development - Institute For Strategy And Competitiveness

Strategy Stages of Development Stages of Development Successful economic development is a process of successive upgrading. A nation’s business environment evolves to support and encourage increasingly sophisticated and productive ways of... View Details
  • 17 Jan 2018
  • Research & Ideas

If the CEO’s High Salary Isn't Justified to Employees, Firm Performance May Suffer

perceived by workers. Rouen set out to explore the factors at play. He obtained data from the US Bureau of Labor Statistics for 931 firms in the S&P 1500 between 2006 and 2013, including total employee compensation and the composition... View Details
Keywords: by Dina Gerdeman
  • Web

Topics - HBS Working Knowledge

Acquisition (4) Knowledge Dissemination (5) Knowledge Management (40) Knowledge Sharing (14) Knowledge Use and Leverage (11) Knowledge (68) Labor and Management Relations (3) Labor (136) Law Enforcement (2)... View Details
  • July 2019 (Revised April 2021)
  • Case

Salary Finance

By: John R. Wells and Benjamin Weinstock
In April 2019, Asesh Sarkar, co-founder and chief executive of Salary Finance Limited, a London-based FinTech, faced tough choices. Sarkar had founded Salary Finance with Dan Cobley and Daniel Shakhani in 2015. The company’s value proposition was quite simple: partner... View Details
Keywords: Credit; Financing and Loans; Wages; Innovation and Invention; Expansion; Growth and Development Strategy; Organizational Culture; Decision Choices and Conditions; Financial Services Industry
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  • 14 Sep 2020
  • Research & Ideas

You're Right! You Are Working Longer and Attending More Meetings

Probing the productivity and morale toll The anonymized nature of the data made it difficult to discern the quality of the meetings and email communication, and the impact on employees’ well-being. The study also didn’t include the time... View Details
Keywords: by Danielle Kost
  • August 2015 (Revised June 2021)
  • Case

Amazon.com, 2021

By: John R. Wells, Benjamin Weinstock, Gabriel Ellsworth and Galen Danskin
In February 2021, Amazon announced 2020 operating profits of $22,899 million, up from $2,233 million in 2015, on sales of $386 billion, up from $107 billion five years earlier (see Exhibit 1). The shareholders expressed their satisfaction (see Exhibit 2), but not all... View Details
Keywords: Strategic Analysis; Retail; E-commerce; Amazon; Internet; Amazon.com; AmazonFresh; Jeff Bezos; Cloud Computing; Marketplaces; Streaming; E-reader Market; Digital Media; Mobile App; Online Retail; Shipping; Database; Tablet; Kindle; Kindle Fire; Smartphone; Delivery; Digital Platforms; Competition; Internet and the Web; Corporate Strategy; Digital Marketing; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Profit; Revenue; Global Strategy; Multinational Firms and Management; Taxation; Business History; Human Resources; Resignation and Termination; Books; Human Capital; Working Conditions; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Industry Growth; Industry Structures; Media; Distribution; Distribution Channels; Order Taking and Fulfillment; Infrastructure; Logistics; Product Development; Supply Chain; Supply Chain Management; Organizational Culture; Public Ownership; Work-Life Balance; Problems and Challenges; Labor and Management Relations; Strategy; Adaptation; Business Strategy; Competitive Strategy; Diversification; Expansion; Integration; Horizontal Integration; Vertical Integration; Information Infrastructure; Information Technology; Mobile and Wireless Technology; Price; Applications and Software; Marketing; Marketing Strategy; Working Capital; Customer Focus and Relationships; Customer Value and Value Chain; Retail Industry; Advertising Industry; Distribution Industry; Electronics Industry; Entertainment and Recreation Industry; Information Technology Industry; Manufacturing Industry; Motion Pictures and Video Industry; Music Industry; Publishing Industry; Shipping Industry; Technology Industry; Video Game Industry; Web Services Industry; United States; Washington (state, US); Seattle
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  • 09 Oct 2018
  • First Look

New Research and Ideas, October 9, 2018

tight labor market, it is critical to understand how to effectively reward employees. To address this question, we review relevant evidence that explains the importance of workplace rewards and recognition. Based on a review and synthesis... View Details
Keywords: Dina Gerdeman
  • Web

Business History - Faculty & Research

the free labor wage system, two obstacles complicated legislative action. Any law meant to enhance laborers' rights could neither favor one class over another nor infringe any workingman's ability to make voluntary contracts. These... View Details